Guests will receive up to $300 in Resort Credits (in the form of credits). Credits are valid towards Star Prestige Package, specialized dining, spa and much more. Detailed specifics of the resort credit will be provided upon check in.
Important information: Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit must be presented at time of service. Services and amenities are subject to availability and must be booked/requested upon arrival. All services
and amenities purchased with resort credits must be purchased at full price. Credit is per room, per stay. Credits have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings. Credits
may not be transferred to another property. Resort credits do not apply to contracted group bookings. The credit only covers part of the total amount of each service or amenity. Refunds will not be issued for unused Resort Credits.
Guests will receive up to $500 in Resort Credits (in the form of credits). Credits are valid towards Star Prestige Package, specialized dining, spa and much more. Detailed specifics of the resort credit will be provided upon check in.
Important information: Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit must be presented at time of service. Services and amenities are subject to availability and must be booked/requested upon arrival. All services
and amenities purchased with resort credits must be purchased at full price. Credit is per room, per stay. Credits have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings. Credits
may not be transferred to another property. Resort credits do not apply to contracted group bookings. The credit only covers part of the total amount of each service or amenity. Refunds will not be issued for unused Resort Credits.
Resort Details
- Gastronomy
The hotel has an enviable gastronomy. Guests staying at this luxury 5-star hotel can enjoy a variety of buffet theme restaurants that offer the best in local and international cuisine. Guests can also enjoy a refreshing drink at any of the hotel bars located on the beach or pool or sip a cocktail while enjoying a sporting event or an evening show.
- Various Lounges/Bars
- Macao - Lobby Bar (Punta Cana)
- Quisqueya - Lobby Bar (Dominicana)
- El Patio - Discotheque Bar
- La Cana - Beach Bar
- El Conuco - Pool Bar
- Tambora - Beach Bar
- El Chiringuito - Beach Bar
- Cigar Bar - Various Restaurants
- Mediterranean
- Star Rock Cafe - American Cafe
- Maria Bonita - Mexican
- La Marimba - International
- La Pagoda - Japanese
- La Sibila - Gourmet
- Higuey - Buffet
- La Hispanola - BuffetDinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel. Accept Buffet
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- Concierge desk
- Disco
- Exercise gym
- Free parking
- Game room
- Golf†
- Housekeeping - daily
- Ironing Amenities (On Request)†
- Laundry/Valet service†
- Library/Reading Room
- Liquor store†
- Meal Plan Type: All Inclusive
- Nightclub†
- Non-smoking rooms available
- Pool
- Poolside snack bar
- Safe deposit box
- Sauna
- Shops and commercial services†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
-
Star Wedding Package, Silver Star Wedding Package, Gold Star Wedding Package. Please contact wedding coordinator for complete information, locations and to reserve a date.
† Fees may apply
- Billiards
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsite
STAR CAMP:
Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the approach and theory of multiple intelligences, which advocates personal growth through cooperation.
· Discover a new, artistic dimension by reproducing giant versions of works of art as a team.
· Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu.
· Record short films, become a journalist, publicist or the stars of an improvised video.
· Discover the inner artist by working with clay.
· Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members.
· Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool.
· Learn how to get a hard-boiled egg into a bottle or experiment with colors.
· Summer classics like darts, capture the flag or Olympic-style events.
Monkey Star camp - 4-7 years old, Dolphin Star camp - 8-12 years old, Eagle Star camp - 13-17 years old
STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles
Star Camp Shows:
On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nights
What's New!
Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show
- Direct access to a beach
- Fitness center on-siteFit & Fun Fitness Program
- Gambling †
Spend an entertaining evening among various games like Blackjack, Poker, Roulette and Slot Machines (bar is included).
- GeneralOther activities include:
Aerobics
Yoga
Shooting tournaments
Archery
Basketball
Cycling
Billiards
Bocce
Football
Gymnastics
Table tennis - Golf location (onsite/nearby) †
There is an 18-hole course nearby.
- Motorized Water Sports †
For an additional fee, take diving lessons at a CDC PADI GOLD PALM RESORT diving center, run by DRESSEL DIVERS INTERNATIONAL. This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons.
- Nightclubs †
- Non-Motorized Water Sports
Kayaking
Windsurfing
Beach volleyball
Catamarans
Aqua gym
The scuba clinic
Snorkeling - PoolThere are 3 pools on-site.
- Sailing †
- Sauna
- Shopping †Caribbean-style shopping street.
- Spa †
- Steam bath
- Teen programs †
- Teens disco
- Eagle Star camp - 13-17 years old
- Tennis court
- On-Site Entertainment
Live nightly shows in theater/disco/casino
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
9583 reviews
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Feb 15, 2026Excellence and luxury
Excellent experience! We attended with the Zumba group. We enjoyed all aspects of the resort, from the friendly, attentive, and competent staff to the fabulous variety of food choices (something to suit every palate, with many healthy options) and the talented entertainment offerings each evening. The grounds are meticulously maintained and having the option of both the beach and the pools was nice. The facility is popular but never feels crowded and there were always places to sit on the beach and by the pools. We would definitely stay here again and enjoyed all the amenities offered- two thumbs up!!
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Feb 15, 2026
BEST GIRLS TRIP EVER
From the moment our bus arrived to the moment our bus departed we were given the white glove treatment !!! All the staff treated us like we were family so welcoming so kind so helpful so friendly!!
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Feb 15, 2026
A Grate Hotel and Exceptional staff
An exceptional Hotel with very friendly and helpful staff . We could not fault anything! The only observation and this is not the hotels fault, is that guests can be very inconsiderate when it comes to using the buffet restaurants and using the same utensils to pick up meat and then vegetables. Similarly eggs for omelets etc. are cooked on the same hot plates as meat and fish and plane omelets are mixed in the same bowl as those having ham in their omelets . So as my wife is vegetarian this was an annoyance . That said there was plenty of alternatives and this did not detract from a very enjoyable holiday .
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Feb 14, 2026Beautiful pools beach & property - food below average
We have enjoyed the Cancun iberostar twice, this is not the same. Pools and beach - property are beautiful. Staff unfriendly. Food overall disappointing. Marimba aka Smokehouse brisket & pulled pork, morning juices and lettuce salad were the best options, or ice cream. Website boasts 8 Restaurants, but Reservations were not available at the Italian, Mexican or French Restaurants, (Italian closed until the 21st). We found the Buffets redundant (fried unknown meats, bread, margarine type butter) pizza, fries & (burgers wrapped under warmer. Fruits overall lacking flavor). English Speaking travelers brush up on Spanish as most of the staff seem to not know English. Keep your translator close. Overall just a different vibe, not many smiles, servers seemed unhappy. Sadly would not return. Missing the happy smiles and food of Mexico right now.
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Feb 13, 2026
Above and Beyond
This was my first trip with the Zumba group (Gina). The experience exceeded all my expectations. We were greeted by the fabulous staff with music and dancing. It put a smile on my face that continued for seven days. The rooms were comfortable and extremely clean! The restaurants and the buffets were delicious although I did prefer the buffets because of the many choices. Having a Latin background I extremely enjoyed the rice and beans, platanos and flan. There are so many choices that every time I went to the buffet, I was totally impressed! The pastries were fabulous…. There are no words to describe the staff!!! I was always welcomed with smiles and hellos. Any question I had was taken care of promptly. Wonderful team! The Iberostar Punta Cana definitely deserves a 5 STAR RATING! I will definitely be back next year. Gracias
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
SPRING BREAK POLICY - Bookings traveling in the months of March and April will be subject to the following conditions:- The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
- In the event that any guests engage in inappropriate behavior or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
SPRING BREAK GROUPS POLICY - Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March-April, Groups shall adhere to the following conditions:- Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to leave a refundable cash deposit per room for any charges or damages that might be incurred during the stay.
- Pet policy : Pets Not Allowed