Guests will receive up to $300 in Resort Credits (in the form of credits). Credits are valid towards Star Prestige Package, specialized dining, spa and much more. Detailed specifics of the resort credit will be provided upon check in.
Important information: Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit must be presented at time of service. Services and amenities are subject to availability and must be booked/requested upon arrival. All services
and amenities purchased with resort credits must be purchased at full price. Credit is per room, per stay. Credits have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings. Credits
may not be transferred to another property. Resort credits do not apply to contracted group bookings. The credit only covers part of the total amount of each service or amenity. Refunds will not be issued for unused Resort Credits.
Guests will receive up to $500 in Resort Credits (in the form of credits). Credits are valid towards Star Prestige Package, specialized dining, spa and much more. Detailed specifics of the resort credit will be provided upon check in.
Important information: Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit must be presented at time of service. Services and amenities are subject to availability and must be booked/requested upon arrival. All services
and amenities purchased with resort credits must be purchased at full price. Credit is per room, per stay. Credits have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings. Credits
may not be transferred to another property. Resort credits do not apply to contracted group bookings. The credit only covers part of the total amount of each service or amenity. Refunds will not be issued for unused Resort Credits.
Resort Details
- Gastronomy
The hotel has an enviable gastronomy. Guests staying at this luxury 5-star hotel can enjoy a variety of buffet theme restaurants that offer the best in local and international cuisine. Guests can also enjoy a refreshing drink at any of the hotel bars located on the beach or pool or sip a cocktail while enjoying a sporting event or an evening show.
- Various Lounges/Bars
- Macao - Lobby Bar (Punta Cana)
- Quisqueya - Lobby Bar (Dominicana)
- El Patio - Discotheque Bar
- La Cana - Beach Bar
- El Conuco - Pool Bar
- Tambora - Beach Bar
- El Chiringuito - Beach Bar
- Cigar Bar - Various Restaurants
- Mediterranean
- Star Rock Cafe - American Cafe
- Maria Bonita - Mexican
- La Marimba - International
- La Pagoda - Japanese
- La Sibila - Gourmet
- Higuey - Buffet
- La Hispanola - BuffetDinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel. Accept Buffet
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- Concierge desk
- Disco
- Exercise gym
- Free parking
- Game room
- Golf†
- Housekeeping - daily
- Ironing Amenities (On Request)†
- Laundry/Valet service†
- Library/Reading Room
- Liquor store†
- Meal Plan Type: All Inclusive
- Nightclub†
- Non-smoking rooms available
- Pool
- Poolside snack bar
- Safe deposit box
- Sauna
- Shops and commercial services†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
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Star Wedding Package, Silver Star Wedding Package, Gold Star Wedding Package. Please contact wedding coordinator for complete information, locations and to reserve a date.
† Fees may apply
- Billiards
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsite
STAR CAMP:
Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the approach and theory of multiple intelligences, which advocates personal growth through cooperation.
· Discover a new, artistic dimension by reproducing giant versions of works of art as a team.
· Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu.
· Record short films, become a journalist, publicist or the stars of an improvised video.
· Discover the inner artist by working with clay.
· Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members.
· Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool.
· Learn how to get a hard-boiled egg into a bottle or experiment with colors.
· Summer classics like darts, capture the flag or Olympic-style events.
Monkey Star camp - 4-7 years old, Dolphin Star camp - 8-12 years old, Eagle Star camp - 13-17 years old
STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles
Star Camp Shows:
On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nights
What's New!
Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show
- Direct access to a beach
- Fitness center on-siteFit & Fun Fitness Program
- Gambling †
Spend an entertaining evening among various games like Blackjack, Poker, Roulette and Slot Machines (bar is included).
- GeneralOther activities include:
Aerobics
Yoga
Shooting tournaments
Archery
Basketball
Cycling
Billiards
Bocce
Football
Gymnastics
Table tennis - Golf location (onsite/nearby) †
There is an 18-hole course nearby.
- Motorized Water Sports †
For an additional fee, take diving lessons at a CDC PADI GOLD PALM RESORT diving center, run by DRESSEL DIVERS INTERNATIONAL. This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons.
- Nightclubs †
- Non-Motorized Water Sports
Kayaking
Windsurfing
Beach volleyball
Catamarans
Aqua gym
The scuba clinic
Snorkeling - PoolThere are 3 pools on-site.
- Sailing †
- Sauna
- Shopping †Caribbean-style shopping street.
- Spa †
- Steam bath
- Teen programs †
- Teens disco
- Eagle Star camp - 13-17 years old
- Tennis court
- On-Site Entertainment
Live nightly shows in theater/disco/casino
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
9346 reviews
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Apr 26, 2025Great Family Vacation but lots of Pros & Cons to be aware of
Pros: Everything within 5min-walk. Beautiful grounds. Resort/room clean. Many alacarte's-no reservations-went every night; great service, excellent food! Buffets good food-&-selection. KidsClub a plus w/family-times. Lrg clean pools. Beautiful beach! plenty of chairs. Water stations everywhere. Staff mostly friendly. Seamless check in-out. Cons: shows bland, start late-9:30. American songs, extremely loud, no instruments; lacked cultural experience. RockCafe always closed. One pool-bar, 20min wait for drinks. Lacked special-touches like other resorts. We accepted breakfast-credit offer. They picked us up, then carted to sales-office (not-breakfast) During interrogation; my husband said "yes we are ready to go for breakfast, we will hear the pitch & if it's not for us we'll leave." She immediately barked "you have to stay for the entire pitch, you're not getting a free breakfast from us!" Excuse me! we spent 1000s to come here & "free" breakfast? We could have got our included! breakfast 1hr ago! Walked out. Resort advertised 5-star. Its 4-max which ok but misleading. Overall we enjoyed vacation. Only at the right price & expectations I would recommend this resort to families. Wont return
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Apr 19, 2025For families this place was amazing.
We have been many places and this was our first time in Dominican with the kids. I really don’t have many bad things to say about this place so I will save it for the end. Pros -At arrival the checkin was easy -This place is huge and very well kept. People were always maintaining the property and grounds. Two different pools and the beach with bars and food all around. Bathroom by the pool was kinda brand new. - plenty of places to eat and only one place (French)requires reservations. That made it super easy with the kids. We didn’t even eat at the French restaurant which I will talk about in the end. -no matter where we went the staff was friendly and amazing. Cleaning staff, grounds keepers, waiters and waitresses, front desk, bartender, maintenance, etc. Hats off to Iberostar for having such a great bunch of people. This really makes the trip even better. Make sure you bring tip money for these people -we came back one night to our room and it was a bad smell like spray paint. Like really bad. Come to find out our neighbors had the same problem. We had a connecting room with our kids and the next day they transferred us to a new room without problem. Really for the whole trip any issue we had was taken care of beyond our satisfaction. -chairs. If you get out there around 7am ish you can get almost any spot you want. -price was great for an all inclusive resort especially with kids. 5 of us in total. - big pro. Every single bar was great. Didn’t matter which one I went to. The drinks were consistently made very good. Probably the best bar situation of anywhere I’ve been. Iberostar really did their job in this department. Rooms. Not the best but no where near the worst. Bed was good. Room was decent and cleaned daily. Shower was good. Had a big balcony. I can’t really be mad at anything in the room compared to some rooms I’ve stayed in. I just went to club med in Turks and our room and bed literally sucked. Cons -coffee situation. They have machines. 2 in on buffet and one in another. They constant break down or need to be refilled. Which the staff does promptly. There is always a long line for the machine. The staff busted their butt keeping these thing working so nothing bad on them. This hotel need to have more machines when you have such a large number of people here - language barrier. Everyone speaks Spanish with a lot speaking no English at all. This made communication somewhat difficult at times. If I knew that ahead of time I wouldn’t tried to learn basics on my own outta respect. Do yourself a favor and learn basic stuff like hello and goodbye. Please and thank you. Water, coffee, sugar. Where is the bathroom, how many people you have in your group etc. - people selling stuff on the beach and in the resort. Yes all the time. Kinda annoying but they are respectful and leave you alone after you say no thank you so I can’t be upset at that. Jamacia was way worse. By the end of the week people knew I was dealing with a neck injury so they stopped bothering me on the beach for excursions. - last thing and the biggest thing. Food is the worst food I’ve ever had at any place I’ve stayed. Here we were complaining about sandals food being just ok and I would’ve died for their food over this hotel. I mean you have to eat pizza and fries etc to have anything edible. I flat out didn’t eat or would fast all day to make it till dinner because stuff was that bad. We don’t even go to the French restaurant cause we went to everything else and figured this would suck too. The American restaurant in the front and maybe the Asian was the only kinda decent stuff. Buffets were horrible with very little that you could find for edible food. And some thing were straight up disgusting. - people. This is the most people we’ve ever been around at a resort and if it was me and the wife it would’ve been too much for us. Sum it up. With kids this is a no brainer and the kids are less picky than us with food. If you wanna take your kids somewhere without breaking the bank. This is the place. Would I come here again? No. And that is 100 percent because of the food. If this hotel improved the food and coffee situation we would sign up now to go back there. Aside from the food everything was great all around.
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Apr 18, 2025Best Experience!
I had an incredible experience during my stay at this hotel. I’m a proud member, and the Star Prestige area truly exceeded my expectations. One staff member in particular, Felix, stood out as an absolute gem. He was exceptionally attentive, friendly and displayed outstanding customer service skills. His dedication and professionalism made me want to join as a member because I saw firsthand how guests are genuinely valued. Felix embodies the true meaning of customer care and is a tremendous asset to the IBEROSTAR team. I’ll definitely be returning—and sharing this amazing experience with my friends!
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Apr 18, 2025
Great service and friendly people !
Loved the hotel! Had excellent service by Felix from star prestige beach area, he attended to all our needs and did it with a smile on his face! Very welcoming! Will definitely return to this hotel! The food was amazing as well had a great selection!
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Apr 18, 2025
Worth the price of the day pass
We bought day passes for a family of 4 for $311. It’s totally worth it. You can use the entire resort with only a time limit of 10am-6pm. They provide towels and showers. The beach is large and very lovely. Also included kayaking, parasailing, and sailing. If you eat 2 meals the day pass pays for itself. Unlimited drinks and snacks as well.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
SPRING BREAK POLICY - Bookings traveling in the months of March and April will be subject to the following conditions:- The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
- In the event that any guests engage in inappropriate behavior or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
SPRING BREAK GROUPS POLICY - Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March-April, Groups shall adhere to the following conditions:- Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to leave a refundable cash deposit per room for any charges or damages that might be incurred during the stay.
- Pet policy : Pets Not Allowed