Jade Mountain At Anse Chastanet Resort - All Inclusive

Customer ratings & reviews

TripAdvisor Traveler Rating

1311 reviews

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  Magical stay at Jade Mountain

  This was a surprise trip by my wife so I came here with no expectations and left here with no words except Wow!! Jade Mountain is one of the most iconic vacations I’ve ever had. The pictures don’t lie. First of all, the rooms are insane. Open air design you feel at one with nature. You can just swim at your infinity pool all day looking at the petons and not even feel the need to leave your room. But once you do, you have a host of activities available to you both at the resort and outside. The staff here are truly incredible and make everything work so seamlessly. However, what truly sets this property apart is the hospitality. We had our own butler named Vito. He went above and beyond to make sure we were happy and had everything we needed at all times. Make sure if you’re staying here to request Vito!! The rest of the staff were also amazing. Just to name a few, Teclus, Noyson, housekeeping attendant, Jerome, Orion, and Perry truly made all of our wishes come true. And big thanks to the Troubetzkoy family for creating this sanctuary and caring for it for the past 50 years. In the world we live in, where everyone’s looking to make a quick and everyone’s selling out to hedge funds and private equities, it’s so refreshing to see people who have created their dream and continue their adventures. I was told they employ 600 people here, which is incredible that they feed so many families. The staff truly love them. And last but not least, thank you island of St Lucia for all your magic!!

  Jun 20, 2025
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  Amazing place to stay! Highly recommend

  Overall, Jade Mountain is a wonderful to experience the natural wonder of the Piton mountains that everyone needs to see in their lifetime (esp if you live in the Americas). The plantation is also a unique experience you are not going to find anywhere else on the island. I came for my honeymoon using the Yin/Yang package and thoroughly enjoyed it. PROS: -Amazing rooms. Three walls is such a great idea. Somehow the rooms remain clean and I was surprised not many insects to worry about in our room. -Love waking up to all the birds and hearing all the noises -Amenities are amazing: pool with great view, bath tub, comfortable beds, lawn chairs, spacious -Amazing service. Butlers are so kind and easy access to reaching them. Staff was so amicable. Many of the tour guides have been working there for 15+ years -Amazing food and drinks. Indian restaurant on the beach was excellent. -Ambience outside the rooms and near the top floor restaurant is so beautiful and exotic -So many fun adventures: plantation tour, hiking on Tinker's Trail, chocolate/rum classes, sailing, tour of the ruins were the best. The estate has so much history. And the founder/owner's story is incredible. -Beaches are great. Burgers are great. Not white sand but water feels great and waves are perfect. Beautiful view facing west towards sunset surrounded by a rainforest. You can always find a shaded hut to cover your chair. -I highly recommend the Yin Yang package for the best of Jade and Anse Chastanet (also a great stay!) -Recommend going when it's a little rainy so that there is more greenery compared to the dry season. CONS: -I wanted to take a water taxi to Sugar Beach, as it's a beautiful beach next to one of the Piton mountains. This was arranged easily and is only a 10 minute water taxi ride, however, it ended up being a $90 charge each way. This was never advertised anywhere nor explained to me before booking. The lady at checkout didn't seem to bother to accommodate that this is unfair. It's really not fair to charge $180 for someone to just simply go outside the hotel property (mind you driving is not easy either) and not advertise the excessive cost. It left a bad experience at checkout to what was an incredible stay. -The lady at the hotel's botique store ensured me that the banana ketchup and hot sauce (amazing by the way) can easily pass security clearance upon departuer. However, that is not the case. For some reason, you have to check these products in your luggage. So, I unfortunately lost my ketchup and hot sauce. Also, you can buy both these products for a little bit cheaper at the airport.

  Jun 17, 2025
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  Don't pass up a chance to go here!

  My husband was so excited for this trip because of all the reviews he read, that I thought we were surely going to be set up for disappointment. Quite the contrary—it surpassed all expectations! The views from the sanctuary (what they call their rooms/suites) were spectacular, the food was delicious, and the staff were among the most friendly people we've ever encountered. We went with the all inclusive package, which was nice because you didn't have to consider prices while there. That said, it's probably only worth it if you intend to eat at Jade Mountain's restaurant (versus the sister resort's options) every evening. We also went with the "romance package", which was super fun! There were many activities to choose from, definitely enough to fill a schedule, if you're into that sort of thing. We chose to do one activity per day, and that felt like a good balance. We did the scuba diving (one shore and one boat dive), the 1/2 day sail, and the couples' massage. We also had one full beach day on our first day, and went snorkeling on our last day right off their beach and we saw several sea turtles, eels, fish, and colorful coral. They offered tours of the plantation and farm, and mountain bike tours, as well. We skipped those and went on our own hikes instead, and that was very nice. Lastly, we booked super early, so that got us the fifth night for "free". We'll definitely be back, though, and some things I think would be fun to try would be the chocolate making course, the mountain biking, and maybe the volcano tour (if you don't mind car rides).

  Jun 11, 2025
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  Not worth your money at all

  The best part about this place is the rooms/views. Everything else is mediocre. The service was poor with bad communication. Asking for anything on the beach seemed like a bother. No one offered help moving chairs, they would watch us do it ourselves. They would bring you the check on the beach after ordering one thing when we just wanted to keep the tab open and relax. There was no private pool in the sun. They had one covered pool in the middle of the restaurant (?) which seemed more like decoration. The food was decent. The roads were horrendous even between the beaches. You can stay at much nicer resorts with better service, food, beach, amenities for much cheaper than this. The cherry on top was at check out we discovered around $500 in incorrect charges that they did end up removing. Spent around $15,000, took from our savings, just to be let down incredibly. We were robbed. Anyone who thinks this place is worth 5 stars must not be well traveled.

  May 30, 2025
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  Hands down, like no other place

  You mean, 20 out of 5 stars? This place is absolutely incredible. No words describe what it's like until you are there. The architecture is unbelievable and unlike anything else you've seen. It is luxury at its finest, with the most welcoming, warm and wonderful staff. Massive, effective attention to detail without feeling unnecessary, they truly make you be on vacation and enjoy every minute. Food is out of this world, and the experience from the dining level or celestial terrace is unparalleled. The sanctuaries (rooms) are gorgeous, solid, silent, and intoxicating. The views are phenomonal and the access to the beach, sister resort Anse Chastanet, and restaurants provide the feeling of being in your own luxurious village. Staff immediately feel like friends and neighbors, providing little extra touches that are huge in impact. I cant sing enough praises about Jade. It is the experience of a lifetime and we cant wait to return!

  May 12, 2025