Guests will receive up to $600 in Resort Credits. Credits are valid towards Star Prestige Package, specialized dining, spa and much more. Detailed specifics of the resort credit will be provided upon check in.
Important information: Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit must be presented at time of service. Services and amenities are subject to availability and must be booked/requested upon arrival. All services and amenities purchased with resort credits must be purchased at full price. Credit is per room, per stay. Credits have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings. Credits may not be transferred to another property. Resort credits do not apply to contracted group bookings. The credit only covers part of the total amount of each service or amenity. Refunds will not be issued for unused Resort Credits.
Guests will receive up to $800 in Resort Credits. Credits are valid towards Star Prestige Package, specialized dining, spa and much more. Detailed specifics of the resort credit will be provided upon check in.
Important information: Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit must be presented at time of service. Services and amenities are subject to availability and must be booked/requested upon arrival. All services and amenities purchased with resort credits must be purchased at full price. Credit is per room, per stay. Credits have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings. Credits may not be transferred to another property. Resort credits do not apply to contracted group bookings. The credit only covers part of the total amount of each service or amenity. Refunds will not be issued for unused Resort Credits.
Enjoy unlimited rounds of golf at our Iberostar JIOA Hotels in Mexico, Dominican Republic and Jamaica for only $99.00* USD per person per day. Included in your golf experience:
Unlimited rounds of golf
Round trip transfers to and from golf course**
Shared Golf cart
Use of driving range
Drinks and snacks from the beverage cart***
*Payable in local currency, subject to the current exchange rate..
**Iberostar Paraiso Golf Club includes round trip transfers to JOIA Paraiso by Iberostar. JOIA Bavaro by Iberostar Golf Club includes round trip transfers to JOIA Bavaro by Iberostar. Cinnamon Hill Golf Course & White Witch Golf Course include round trip transfers to JOIA Rose Hall by Iberostar.
***Not included in Jamaica.
Resort Details
- AquaLobby Bar
- CornwallBuffet
- Es Palau
Gourmet
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- ExodusTheater Bar
- Galleon
Steakhouse
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- HemingwayCigar Bar
- KiniroJapanese
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel. - La Toscana
Italian
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- LuceaSwim-Up Bar
- Port MariaBuffet
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Children not allowed
- Complimentary wireless internet
- Concierge desk
- Disco†
- 24-hour front desk
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Children not allowed
- Complimentary wireless internet
- Concierge desk
- Disco†
- Elevators
- Exercise gym
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Liquor store†
- Meal Plan Type: All Inclusive
- Nightclub
- Non-smoking rooms available
- Pool
- Poolside snack bar
- Sauna
- Shops and commercial services†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Water sports†
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Star Wedding Package, Silver Star Wedding Package, Gold Star Wedding Package.
Please contact wedding coordinator for complete information, locations and to reserve a date.
† Fees may apply
- Beach
- Direct access to a beach
- Fitness center on-siteFun & Fitness Program
- GeneralOther activities include: aerobics, yoga, shooting tournaments, archery, basketball, cycling, bocce, gymnastics and table tennis.
- Motorized Water Sports †
For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving center, run by DRESSEL DIVERS INTERNATIONAL. This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons.
- Nightclubs
- Non-Motorized Water Sports †
Kayaking, windsurfing, beach volleyball, catamarans, aqua gym, the scuba clinic and snorkeling
- PoolThere are 4 pools including an infinity pool and activity pool. This property features a swim-up bar.
- Sauna
- Shopping †
- Spa †
- Steam bath
- Tennis court
- Golf location (onsite/nearby) †
18 Holes, Caddy Required
Unlimited green fees, carts are at an additional charge. ($)
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
10103 reviews
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Jul 04, 2025Excellent experience at Iberostar
At the end of each school year, my teacher bestie and I take a vacation together; this was our sixth year and our sixth different all-inclusive resort company. We’ll be coming back to Iberostar for sure. Here are a few reasons why: (1) Good food. The desserts were a little shaky, but the regular food offerings were on point. The grilled asparagus at the Italian restaurant was next level. (2) Friendly and helpful staff. All over the resort. Special shout outs to Shanae at the spa (awesome massage) and Alex at the Italian restaurant, who helped me get exactly the dish I wanted. Mr. Fresh was also great. Phenomenal. (3) Ample pool chairs and beds. It may have been because we went at the tail end of the low season, but we never had to search for places to sit and the resort overall was quiet, which is just the way we like it. (4) Huge rooms. The bathroom had two vanities and the lounge chair in the living area was perfect for reading. The deck was huge and very comfortable. (5) No towel cars. I can’t even express how awesome this was. You could just get towels for the pool. More than one of them. Whenever. Amazing. (6) Room key on wrist band. I’m not typically a fan of resort wrist bands, but this one had our room key right on it. Love it. Overall, great resort experience. We’ll be back!
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Jul 04, 2025
Fantastic service
Donovan and Shelly are wonderful hosts and the Prestige beach. We want for nothing when they are here for us. 5 stars every single day. We can’t wait to come back!
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Jul 04, 2025
We will definitely be back!!
From the moment we arrived the service was top-notch. Sonika checked us in. I wanted to surprise my husband and decorate the room for his birthday. She made it happen! She walked me up to the room and helped blow up balloons, put out pictures and had champagne and cheesecake sent to the room. Joevaughni carried our luggage to our room and was very helpful and gave us the lay of the land. Ms. Tanesha was our housekeeper she was excellent!! She kept our room tidy the entire time. Cassandra was the best bartender and Melesia was an awesome server. After the first day, the both knew what my husband and I needed before we even asked. Lastly, Natalie and Omoy wonderful food servers. The food was delicious. There were things to do during the day and shows in the evening. Guest services was quick and responsive. My only complaint is the pool closes at 6pm but even that won't keep us from coming back!
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Jul 04, 2025
Best time
We visited this property to celebrate my honey 50th birthday and we had the best time from check in to checkout Staff was polite professional & engaging Our butler staff Christopher Rennardo Davon was attentive & on task the entire stay. Made sure to check with us from morning to night thru WhatsApp& kept us informed of all activities & lunch & dinner times. I’ve stayed at many all inclusive from Cancun to Dubai & by far they set the bar. The food was so-so but the steakhouse on property 10/10. Karen was our waitress & she made sure we had the best experience she was all about you’re on vacation I will take of you & she did. The nightly shows were great but the Motown show was A+ phenomenal. I will definitely return back to Montego Bay & my 1st stop must be Iberostar Joia Rose Hall
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Jul 03, 2025Roaches and Antonio Ruined The Stay
I stayed for 6 nights to celebrate graduating. I was given a massage for the first roach incident day and Romell said the room would be fumigated that day. But when it happened the next day his manager Antonio said he could not do anything more about the second incident on the second day except move my room. Roaches in your room in a resort is not okay and a health risk so I don't know why he couldn't. So his response and service was unacceptable to the second roach incident. Everyone and everything was great except the roach and Antonio's lack of willingness to do more than the bare minimum in regards to the sanitary risk of roaches when I didn't pay bare minimum prices for my stay. These videos are from two different days.
- AdvisoryAdults Only Resort.
- AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- Minimum guest age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
SPRING BREAK POLICY - IBEROSTAR HOTELS AND RESORTS a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s)
without reimbursement or refund of the remaining nights. a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s)
without reimbursement or refund of the remaining nights.
STUDENT/YOUTH GROUPS POLICY - In order to maintain a family-oriented environment, Iberostar Hotels and Resorts will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:
- All student/youth groups must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
- In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group without reimbursement or refund of the remaining nights.
- Pet policy : Pets Not Allowed