Resort Details
- Concierge desk
- Contactless check-in and check-out are available
- Elevators Not Available
- Free airport shuttle
- Front desk
- Gift/News stand
- Luggage service
- Multilingual staff
- Onsite laundry
- Safe deposit box
- Concierge desk
- Contactless check-in and check-out are available
- Elevators Not Available
- Free airport shuttle
- Front desk
- Gift/News stand
- Luggage service
- Multilingual staff
- Onsite laundry
- Safe deposit box
- Smoke-free property
- Tour/sightseeing desk
- 2167
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
1615 reviews
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Jul 11, 2025Amazing Stay at Matachica!
This is the best hotel I’ve stayed at. All staff were so attentive and very accommodating. Our room was really nice and cozy.
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Jul 09, 2025
Relaxation at its finest
The resort was super nice and quiet which was very nice and relaxing, easily the most relaxing vacation I have ever been on.
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Jul 07, 2025Nice Place & Wonderful People - Just Beware of Extra Charges
Overall the resort is beautiful and the staff is wonderful! We visited while there was A LOT of sargassum and the smell was terrible. Beach access was not available at all to enjoy, so be aware what time of the year you book. They did take us over to Secret Beach, but drop you at the very end. DO NOT walk through the "green" area on land to get to the other spots, you'll get eaten alive by the mosquitos. Couple items in the room to note, there is no AC in the bathroom area. It is a thatched roof, which makes it a challenge to cool and keep out small insects and lizards. They do a turn down service and light a mosquito repellent incense to help. We also asked for an air freshener because the seaweed smell was still so strong, even though we were not in a beachfront casitas. Would've been nice if the room had a refrigerator or place to get ice. The restaurant, bar and pool also closed early. The food is decent, but defiantly overpriced, including the drinks that end up being $20+ a piece with fees and tax (before tip). My main concern and rating was because of the exorbitant fees we were charged over the course of our stay and did not know about until checkout/departure. PLEASE read all fine print about service fees, tips, etc. And DO NOT book excursions direct through the resort! There are several fees related that are charged that you're probably unaware of. We did it out of convenience and it was a complete mistake! ALSO, DO NOT charge ANYTHING to your room, as they tack on a bunch more fees for that as well. I could have paid for a whole other room for the amount they charged me. Also, forced to pay this upon a timed departure was stressful and left us feeling taken advantage of. We researched a lot and felt we were knowledgeable about our stay and costs, BUT I never saw a review stating this, or I would've paid more attention to those items. SO..I feel it VERY important to let others know and to be aware of such fees, as this was a shock and a really sad way to leave our amazing vacation. NOTE: We did tip on top of all the services charges, but were still billed additionally.
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Jul 05, 2025
Beautiful resort, Amazing service
Matachica is a beautiful resort and the service was absolutely impeccable. From the time I booked the trip (a few months before), the concierge and front desk were in touch with me, helping me book resort-sponsored excursions and assisting me with arranging travel from Belize City to the resort. They booked our island-hopper flight to San Pedro and met us at baggage claim, then took us by boat to Matachica. They brought our bags directly to our room and we were met at the dock with a drink. We didn't have to think about a thing. What a fantastic welcome! Turndown service was offered every night, which included a fresh treat from their amazing onsite bakery. Coffee was delivered to us every morning (two pots for us, since we drink a lot of coffee in the AM!). The onsite restaurant was very good - mostly American food but with a few Belizean additions. Even with our (almost) daily excursions, we found plenty of time to enjoy what the resort had to offer. The 90-minute couples' massage on our first full day there set the stage with relaxation. We visited the outdoor bar daily, including tequila and rum tastings. We often enjoyed our libations poolside, and what a lovely pool it was. One thing to be aware of - in the late spring and summer, Ambergris Caye has a washup of sargassum seaweed. It makes the water near the shore brown and not suitable for beach wading. I personally was perfectly happy to swim in the pool, and one day went to Secret Beach (about 20 min) on the other side of the island, where the water was absolutely gorgeous. The Matachica crew did a good job of cleaning up the seaweed on the shore, which was good as it did smell. We definitely will return to Matachica next time we find ourselves in Belize!
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Jul 01, 2025
Honeymoon at Matachica
Matachica was stunning and the staff treated us like royalty, from picking us up at the airport, to bringing us coffee every morning. Every excursion was perfectly hosted, and the food and drinks were incredible. We especially enjoyed time with Lance the bartender, Julio (the man), and Heidi at the front desk who took care of everything we needed.
- Check in: 3:00 PM
- Check out: 11:00 AM
- Minimum check-in age: 18
- General policies:
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special Checkin Instructions: Guests must transfer via airplane or boat to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the ferry terminal and airport. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - 9:00 PM. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Access to the property is via 20-minute domestic flight from Philip S.W. Goldson International Airport (BZE) to San Pedro, Ambergris Caye or via ferry boat. Airport transfers are offered from the San Pedro air strip and not from the Belize city airport.
Know before you go: Pool access available from 9:00 AM to 6:00 PM.Children 16 years old and younger are not permitted at this adults-only property. Contactless check-in and contactless check-out are available.
Renovations: The property is closed between September 1 and October 3.
Optional Fees: Rollaway bed fee: BZD 200.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.