Resort Details
- Bluemoon RestaurantRomantic a la carte restaurant with international signature cuisine.
- Martha's MarketBuffet restaurant featuring international cuisine with show cooking.
- Privilege RestaurantPrivilege Lounge restaurant and bar
- Senses Dinner ShowAn innovative dinner-show concept with different themes every week, gourmet international.
Please note - advanced booking required and subject to availability.
The Senses Dinner Show will become available January 20, 2023 at a surcharge
- Steakhouse RestaurantA la carte restaurant specializing in cuts of meat.
- All-inclusive meal plan
- Free high speed internet connection
- Game room†
- Outdoor pool
- Room service - limited hours†
- Spa
† Fees may apply
- BeachBeach area with sun loungers.
During the day, guests can enjoy numerous activities (beach volleyball, table tennis, aerobics, bocce and bowling) - GymOpen 24 hours
- Motorized Water Sports †
- Non-Motorized Water Sports
- Outdoor pool1 swimming pool with bar service
- Spa †The Ocean Eden Bay has a Despacio Spa Centre, perfect for unwinding and pampering body and mind.
- Dynamic indoor pool
- Jacuzzi, sauna and steam bath
- Massage service (also option of outdoor massages)
- Personalized health and beauty treatments (body and face)
- Beauty salon and hairdresser service - Tennis court2 tennis courts
- Dunn's River Falls
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
2049 reviews
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May 12, 2025Wild wild west. The best
Food was great, customer service was a top tier . All was wonderful. Just need to have more area in each corner where you can get small bite when you feel hungry. The bar staff were great, they ensure that we drink and drink resposble in all areas
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May 12, 2025
Best Vacay Ever!!!
I stayed at Ocean Eden Bay for my birthday on a solo trip and I’ve never had better service, the food was great, the service was great, I had a privilege suite and I would recommend the privilege upgrade to everyone going there! All the butlers were amazing and Carlton especially went above and beyond to ensure my stay was great! They had excursions right on the resort you could book which was very convenient! Definitely will be back!!
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May 12, 2025I would give a zero if i could
A few family members & I stayed over the family side four years ago for my cousins birthday and i said NEVER again, total disorganization and staff lacked knowledge. I decided to give the adult side a chance & NEVER AGAIN, again. I was discriminated against as i walked in by the man outside at the front who had to google the definition of a derogatory word after calling me such. My mini bar fridge was completely empty & there were no towels and rags to bathe with even the following morning after many attempts to front desk. I checked in late & couldn't get any reservations to any restaurant. I went to an event off property & came back and nowhere was open to eat. I spoke to the manager on duty, Earl & told him everything i was going through the following day and the most he could do was extend our checkout. I still had to drive back to kingston (2 hour drive) late at night because he refused to give a complimentary night. I was told by Earl i would receive a email regarding a refund of some sort, whether it be full or partial. The GM Rodene Robertson emailed and refused a refund me stating they did enough to make amends. There are MANY other amazing hotels to choose from, save your money is my best advise.
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May 11, 2025Good stay
The resort is beautiful, the pool is great and the suite was very nice. Thank you to Mel's outstanding customer service *** Mellesia f&b concierge***. She is fabulous. The food is good but the Jamaican food was hit and miss. The Coral side has everything to make everyone happy.
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May 09, 2025
Never again
Less than 1 star. It's been almost a month since I've returned and am still waiting to hear from the manager, Sceala(?). The resort was had a nice layout, but my visit was overshadowed by inconvenience, disorganization, and poor customer service. When we arrived, we were checked in, but no one helped us with our luggage to the room. We wheeled it for about 15 minutes before locating our room, using the keychain and realizing it does not work. We went back and forth to guest services three times that evening because of this dysfunctional key and instead of Abigail Sending someone with us to the room, we were made to go back to the room and await help with the door. This went on until midnight. By the second visit, Abigail at guest services made it seem as though it were our fault that the key did not work. Instead of her giving us a new room we were just made to walk back-and-forth four times with our luggage. On the second day, I spoke with Kaci, Who not only changed our room, but had a butler drive us to the room, got our luggage, took us to the new room, & waited with us until we were situated and both keys were properly working. The butler Richard stayed with us for 10 minutes to ensure all was well and then drove us to a restaurant for lunch. They should've done this the first night, but Abigail did not. We spent so little time in the room during this first day that I requested a refund for that night. I have spoken to 7 different people and still no response. In addition, skip the transportation to and from the hotel. Beware of ocean views. It's not exactly an ocean view. It's more of a partial ocean view. The ocean view are for privilege guests. Although you can't see the ocean from the regular rooms, you will have to move all the way onto your balcony and then look. Watch your bags. My sister had her bag sent up with another guest.
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Privilege Room Services remain the same at 24hrs complimentary.
Spring Break Policies - The hotel does not accept Student Groups or Spring Breakers. Student Groups (Spring Breakers) are not permitted at
the Hotel. A student group consists of those that travel without parent supervision or a responsible adult in each room.
This could refer to but not limited to high school students or college students booking multiple rooms.