Resort Details
- El MercadoBuffet restaurant featuring international cuisine with show cooking.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - Ice-Cream ShopA range of flavours and toppings.
- Italian RestaurantÀ la carte Italian restaurant with terrace.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops, or barefoot. We ask that gentlemen please wear shirts with sleeves.
- MargaritaÀ la carte Mexican restaurant with terrace.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - Mike´s CoffeeSpecializing in tea, coffee and pastries, as well as a wide selection of smoothies and milkshakes, ideal for cooling down when the weather gets hot. It also has a pleasant terrace.
- Pez DamaBeachside restaurant exclusively for El Beso guests, with a tropical atmosphere and Caribbean cuisine. It serves a buffet lunch during the day and an à la carte menu at night, featuring Brazilian and Peruvian specialities.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves.
- Restaurant Villa MarinaBeachside restaurant with a tropical atmosphere and Caribbean cuisine. During the day, it serves snacks and a buffet lunch.
Dress rules: to ensure a pleasant atmosphere in our restaurants, swimsuits, flip-flops and bare feet are not allowed. Gentlemen are asked to wear a short-sleeved T-shirt. - Route 66À la carte restaurant specializing in American BBQ food with terrace.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - SakuraRestaurant with Teppanyaki grill. It has a terrace with sushi bar.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - Steak HouseÀ la carte restaurant specializing in cuts of meat with terrace.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - TeatroHotel theatre
- Various Bars / loungesDISCO
PIANO BAR
SNACK BAR DAISY
LOBBY BAR
- 24-hour front desk
- 24-hour room service†
- Babysitting†
- Bell staff/porter
- Bicycle rentals†
- Car rental desk†
- Casino†
- Complimentary wireless internet
- Concierge desk
- Currency exchange†
- 24-hour front desk
- 24-hour room service†
- Babysitting†
- Bell staff/porter
- Bicycle rentals†
- Car rental desk†
- Casino†
- Complimentary wireless internet
- Concierge desk
- Currency exchange†
- Exercise gym
- Medical Facilities Service†
- Pool
- Spa†
- Tennis court
- Wireless internet connection in public areas
- Please contact hotel directly for pricing and available packages.
† Fees may apply
- Bowling alley
- Children's program †
Younger guests can maximize their fun with the Daisy Club, which features a full program of activities for children aged 4–12. The Daisy Club is led by our team of professionals and accompanied by our mascot, Daisy.
- Water park
- Playground
- Games room
- Daytime and night-time activities
- Music and shows
- Minidisco with the Daisy mascot
- Direct access to a beach
- Fitness center on-siteOpen 24 hours.
- Gambling †
Casino.
- Hot tub
- Pool4 swimming pools, and a family area with a water park.
- Spa †
Featuring Despacio Spa Centre, the perfect venue for relaxing your mind and revitalizing your body. On-site amenities include:
- Hydrotherapy circuits
- Jacuzzi, sauna and steam baths
- Beauty salons
- Relaxation areas
- Massage services (try our outdoor massages!)
- Personalized health and beauty treatments (body and face)
- Sports court onsiteOn-site, multi-sport court
- Teen programs †Our Teen Club features an extensive program of sports, games and activities aimed at young people ages 13–17. Video games are available.
- Tennis court2 tennis courts.
- Theatre †
- Water activities †Our water park features a lazy river with a gentle current, ideal for relaxing and letting go. A family area, featuring a water park for children, is also located on-site.
- Diving †Diving excursions.
- Fishing †Fishing excursions.
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
9226 reviews
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Jun 17, 2025The piano bar is great and Francis Brito is the best bartender I’ve ever he made the best drinks even when he surprised
The piano bar is great and Francis Brito is the best bartender I’ve ever he made the best drinks even when he surprised me. The bartenders at the lazy river especially Omar also killed it
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Jun 17, 2025
The piano bar is so fun and chill! Francis Brito and Andrea are the best! They make really really yummy drinks!
The piano bar is so fun and chill! Francis Brito and Andrea are the best! They make really really yummy drinks and are so fun!
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Jun 15, 2025
El Beso Was the Best!
My family stayed on the El Beso adult side in May and it was the best value for price of any all-inclusive we have stayed so far! The rooms were decent, the swim up pool was great and the food was amazing. But what really made the trip special was the service. A huge thanks to our butler Joel, Pedro who restocked our fridge daily, Randy who gave great service at the crepe restaurant, Javier and Jonathan who were the best bartenders (we loved the Scooby shots!), Yuli and Juana at the lobby bar were awesome, and most of all Erika. My family loved to sit in the lobby bar and play games each night. Erika's service so was so exceptional, we followed where we could when she had to work in different venues. Erika helped make my birthday so special and I will never forget it! We hope to come back again soon!
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Jun 15, 2025An honest review from a 14 days family holiday of 16 all ages from 5yrs to 89yrs.
The beach at Ocean El Faro has so much seaweed it's unfortunately seaweed season! On the sand and when walking in, it's not a nice feeling on your legs. I didn't swim or enjoy it. Really puts a downer if you like the beach. I think they could've maintained and cleaned or left a pathway to get to the sea daily which would've helped. Rooms are nice and bed is really good. Love the shower, egg chair on balcony and fridge in the room. The staff unless tipped are quite moody and so slow! Apart from Angel our concierge, he's an absolute gem and deserves a pay rise. He works minimum 15hrs a day and looks after every single guest on his sheet. Jose from sports bar, he's a legend at making drinks and never expects a thank you/tip! Mike's coffee staff are sloths! Expect 25min-1hr wait to get a drink. The shop on resort charges $10 per crisp/pringels and $70 for top/bottom/dress plus it's supposed to be duty free! 3 shot glasses $15 dollars. Pack of 20 cigarettes are $13 or $15 Marlboro. Ocean Burgers - i waited 40mins. You can make a better burger by yourself and quicker at the buffet restaurant IF in stock. Buffet/meals - no allergen or dietary information and they use same utensils for most dishes. So it's all contaminated and some have no name of dish. General presentation of dishes from restaurants are very good. Blue Moon- no entry if men do not wear trousers (thought this was silly rule as they have a strict process for clothing but not with food contamination/allergen/dietary requirements). I was served here with something that I was allergic to, food thing I asked! I spoke to Rafael (manager) about this and he had nothing to say and distracted himself to other guests. Steakhouse - best food. Sakura - best food, followed the allergen process and dietary requirements. Great experience. Route 66- good but slow at serving. Margarita- charged us for the drinks without informing us this was chargeable although we-re in a all inclusive. They do this with wine and at the Dolce Vita restaurant, again we were given a chargeable drink without informing us but luckily we remembered from last time and questioned the Waiter. Mike's coffee - need faster servers or more staff. Waited minimum 20mins per day for a drink. Bowling- needs a refurbishment and longer opening hours. The lanes are bumpy and no support for disabled. Sports bar - closed 2 days and closes early. Ice cream parlour- 3pm-10pm should be opened longer or provided 24/7 cafe like Riu hotel does. Not everyone can eat or make it in time for the buffet and restaurants. Also, not everyone likes the food so options would be nice. Pool is good but pool bar, you're waiting 20mins until you get served. Good size and enough sun beds (good rule of not being able to reserve). Gym - is 24/7 which has all amenities. Lazy river - not many floatables so bring your own. Kids area, Daisy club, they leave us to it. No interaction and no activities. Entertainment - only Dominican night once in 2 weeks. Showtime same shows but no information or informed. British night at piano bar was just Spanish night with regular drinks. Spa - cheaper in UK ! Wouldn't recommend as i had a facial and they asked no allergy or provided any info of chemicals used and cream. Meditation and yoga on the beach was nice experience. You need to be able to walk minimum 1 mile at least 10 times a day. Do at least 15k steps per day. Unless you wait for the golf carts....Safe on resort unless u get them sales people which we see everyday to sell us a room in the hotel (which you don't want) but they ask u everyday as they wait for u on the walk way. Stupid cold callers 24/7 which you do not need on holiday when you've just forked out £10k!! Youre limited on freedom as This hotel is in the middle of nowhere. Rooms are all the same (inc. El Beso). The swim up rooms are useless as you're sharing anyway and in the shade! The jacuzzi on balcony you get in the normal rooms anyways. So you're paying extra for nothing. Unless you wanna eat in AC....but then don't come to a hot country!
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Jun 15, 2025
This is the best resort I’ve ever been to!
The resort was beautiful, and the people are amazing. I plan on coming back here over a year. I’ve never had such a wonderful experience with truly kind people. Our butler Alexander was top-notch. I would not be able to recommend him enough. And Darudi at the El Beso bar welcomed us as family and alls makes killer drinks. 10000/10 resort!
- Check in: 2:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
The hotel does not accept Student Groups or Spring Breakers. Student Groups (Spring Breakers) are not permitted at the Hotel. A student group consists of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.