Resort Details

Dining
OnSite Dining
  • ALMAR RESTAURANT
    A restaurant with a exceptional ocean front view, offering a veritable culinary experience with delicious dishes from the Mediterranean. Open at night, with seafood, lamb and duck recipes.
  • AZUL RESTAURANT
    Exquisite dishes ready to stimulate the senses. International cuisine offering unlimited options from traditional Mexican tacos to pasta and wine. A splendid beachfront restaurant to enjoy an appetizing meal.
  • BROWN BAG COFFEE CORNER
    Brown Bag is a charming coffee shop where guests can enjoy fresh brews, espresso classics, iced or blended creations, flavorful teas, gourmet treats, and sweetbreads.
  • EL BOTANERO
    Overlooking the sea, in the pool area. This restaurant offers casual comfort food and lighter menu items including tacos, ceviches, burgers, and other snacks. Ideal for foodies.
  • HAKKA RESTAURANT
    The art of Japanese cuisine submerges even the most demanding palate into a festival of flavors, accompanied by the visual beauty of the Signature Chef’s artisanal creations.
  • LOBBY BAR
    CONTEMPORARY MIXOLOGY
  • POOL BAR
    COCKTAILS AND DRINKS
On-Site Amenities
  • Boutiques/stores†
  • Car rental desk†
  • Elevators
  • Gift/News stand†
  • Parking†
  • Pool
  • Spa†
  • Tennis court
  • Wireless internet connection in public areas

† Fees may apply

On-Site Recreation
  • Non-Motorized Water Sports †
    Non-motorized water sports in the AquaWorld Marina (subject to weather conditions)
  • Spa †
    NUUP Spa Cancun Playa

† Fees may apply

Guest Reviews

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 3237 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    We love this place. Great place to relax

    Oleo was a very nice and relaxing stay. All staff were very kind and willing to help. We were always greeted with a warm smile. Marcelino was super kind. I want to take him home. Good man. Chrispin provided excellent service throughout our stay. The food was really good and there was such a variety. We went during turtle egg laying season. Every night several turtles came ashore to lay their eggs. The water was beautiful, although sometimes the waves were too big to get into the ocean.

    Jul 01, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing Japanese dinner

    The sushi bar was amazing. Chef Ofelia, Oben, and Esteban were the best. Our server Marcelino took great care of us!! Highly recommend this great experience!

    Jun 29, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fab holiday and looking forward to coming back

    Just returned from an Absolutely amazing 14 day holiday. All the staff were fabulous throughout the hotel but a big shout out to the pool bar staff who made sure we had plenty of cocktails/drinks all day. Very friendly staff and always happy. Looking forward to a return visit next year

    Jun 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent experience!

    The rooms are HUGE and the ocean view is fantastic in Tower 1. Wonderfully helpful and attentive staff everywhere, the vast majority speak English, so my muy poco Español (very little Spanish) was not an issue. The front desk also assists with currency exchange and are extremely helpful in booking taxi's and even walking you out to meet your tour buses. There are 2 speciality resturants for dinner in addition to the regular buffet resturant, as well as 24hr room service. Very relaxing place overall!

    Jun 20, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great rooms and views

    I enjoyed my stay at Óleo. The food options were great and the staff were very nice and helpful. When we arrived Kevin took care of us during check in and welcomed us warmly. Ramses was also very friendly and greeted my friends and I whenever we passed him around the resort. The amenities were enjoyable, rooms were spacious and well furnished, and housekeeping was on point.

    Jun 19, 2025
Hotel advisories
  • AdvisoryA minimum mandatory hotel-imposed fee of $26.06 MXN (approximately $1.50 USD) per room, per day will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.
  • AdvisoryThe Municipal Government of Quintana Roo will be charging all guests Environmental Sanitation Tax of a minimum $72.62 MXN (approx. $3.92 USD) per room, per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. 

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

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