Resort Details
- 24-hour front desk
- ATM/Cash machine
- Bell staff/porter
- Complimentary breakfast
- Complimentary newspaper in lobby
- Concierge desk
- Conference facilities
- Dry cleaning
- Elevators Not Available
- Exercise gym
- 24-hour front desk
- ATM/Cash machine
- Bell staff/porter
- Complimentary breakfast
- Complimentary newspaper in lobby
- Concierge desk
- Conference facilities
- Dry cleaning
- Elevators Not Available
- Exercise gym
- Express check-in
- Express check-out
- Free high speed internet connection
- Free parking
- Gift/News stand
- Hairdresser/barber
- Health club
- Luggage service
- Multilingual staff
- Onsite laundry
- Safe deposit box
- Sauna
- Smoke-free property
- Tour/sightseeing desk
- 2167
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
1709 reviews
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May 12, 2025Heaven
We loved every minute of this gorgeous resort. The grounds, pools, beach, rooms were all like a dream. It is very expensive and we found there were better values for dinner an easy uber ride away but the free breakfast, poolside (not free) lunches and delicious drinks were all wonderful. We stayed in an oceanfront Junior suite which was gorgeous but decided we would be very happy in a Palmilla room next time (little smaller, still great views). This is the nicest hotel we’ve ever stayed in and we can’t wait to return.
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May 10, 2025
Loved the Palmilla!!
We booked this Hotel at the last minute and spent 4 nights. It was one of the Best Hotels with Service that was beyond our expectations. From the moment we arrived we knew we were in for a special weekend. I have never felt this relaxed and catered to on any of our vacations like the Palmilla! We would highly recommend this beautiful oasis in Mexico!
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May 02, 2025
Amazing Hotel
Amazing Hotel. We are a vegan family and they went above and beyond to accommodate our needs. They have exceptional service. Highly recommend this hotel.
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Apr 26, 2025
One and Only Palmilla - Outstanding
Easily one of the nicest resorts we’ve stayed at in Mexico or anywhere else. The food and service were excellent. Having a “host” during our stay made everything so easy. Highly recommend.
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Apr 21, 2025
Oasis in the desert
Facilities are beautiful. Staff recognizes everyone they pass with their hand over their hearts and there is incense burning throughout the entire property which was a lovely touch. O and O Palmilla has the best spa I've ever been to.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 21
- General policies:
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedMinimum Spring Break check-in age is 21 years oldThis property accepts credit cards; cash is not acceptedCashless transactions are availableSafety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kitPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special Checkin Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Know before you go: Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.Contactless check-out is available.
Mandatory Fees: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: USD 3.86 per accommodation, per night We have included all charges provided to us by the property.
Optional Fees: Airport shuttle fee: USD 175 per vehicle (one-way, maximum occupancy 5)Pet fee: USD 50 per pet, per dayService animals are exempt from feesRollaway bed fee: USD 35.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.