Resort Details

OnSite Dining
  • Various Lounges/Bars
    Lobby Tikal Cafe is available for Coffee drinks and breakfast breads.

    Kabah Sushi bar has been recently opened and have oriental food based on japanese, Thai, Mongolian and cantonese food.This bar also have A la carte service also reservation must be done 24 hours in advance. Dress code: Smart-casual.

  • Various Restaurants
    5 restaurants on premises ( 4 in all-inclusive)
    Four ocean front dining and snack bar facilities, beverage & snack bar service under 275 beach palapas, Spa Palenque Natural snacks, Golf Club Resturant for Sunday Brunch and golfers.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • 24-hour security
  • Babysitting†
  • Bell staff/porter†
  • Bicycle rentals†
  • Children programs†
  • Currency exchange†
  • Exercise gym†
  • Golf,Offsite†
  • 24-hour front desk
  • 24-hour room service†
  • 24-hour security
  • Babysitting†
  • Bell staff/porter†
  • Bicycle rentals†
  • Children programs†
  • Currency exchange†
  • Exercise gym†
  • Golf, Offsite†
  • Housekeeping - daily†
  • Outdoor pool†
  • Pool†
  • Restaurant
  • Sauna†
  • Spa†
  • Tennis court†
  • Tour/sightseeing desk†
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Meeting Facilities†

† Fees may apply

On-Site Recreation
  • Bike rental †
  • Children's pool †
    There is 1 children's pool on site.
  • Direct access to a beach †
  • Fitness center on-site †
  • Hot tub †
    3 Outdoor Hot Tubs
  • Outdoor pool †
  • Pool †
    There are 3 pools on site. 2 lagoon ocean front pools with water slides and waterfalls, handicap ramp and kids wadding pool included, SPA lap pool near Coba Tower.
  • Sauna †
  • Spa †
  • Steam bath †
  • Tennis court †
    There are 2 tennis courts onsite. There are 2 lit tennis courts onsite.
Off-Site Recreation
  • Golf †
    Golf Course (18 holes) located within a mile of Property.

† Fees may apply

Guest Reviews

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 3802 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful resort, heavenly trip! Sebastian at Kabah restaraunt was amazing! Along with all the staff at paradise village

    Beautiful resort, location and wonderful staff . The grounds and hotel are immaculate. We dined at Kabah restaraunt and the food was delicious! Sebastian our waiter was amazing!!! Sebastian went above and beyond with his attention to detail, recommendations and thoughtful service.

    May 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Love this place

    This place is a hidden gem. Can’t wait to come back. The beach the food and the staff are all Amazing. Our room was lovely with a kitchen and full Fridge. They shuttle you to the grocery store. They are so polite and inviting. Definitely will be coming back.

    May 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great experience

    Great food and service. Our waiter was Alec and did a fantastic job. We would suggest this restaurant to all visitor. Must come and try the delicious menu. Great atmosphere and decor. Staff is an joy. Seating is limited so make an reservation.

    May 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Sky It Up!

    Best sunset views and sports bar food - all the time, every time. Alfonzo did he thing very well. This place is highly recommended. We will definitely come again. And you can dance all you want. Music on point! The lights. The ambiance. Awesome!

    May 08, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Kabah sushi bar , not just sushi.

    Kabah has the very best sushi and rolls that are for people who don’t eat sushi. Excellent cooks, servers, host and waiters. This is one of the very best. They appreciate you being here as if you were family. This is not some random restaurant, you are home. Best food around.

    May 08, 2025
General Policy
  • Check in: 4:00 PM
  • Check out: 11:00 AM
  • Minimum check-in age: 21
  • General policies:

    Check-in Policy:
    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy:
    This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy:
    A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information:
    Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

    Minimum check in age is 21 year round.

  • Pet policy : Pets Not Allowed

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