Resort Details
- Various Bars
NEST Enjoy a refreshing organic beverage during the day and come back at night for an alluring cocktail to end the day the right way.
GINGER This bar is the epicenter of the social scene, where guests enjoy delicious cocktails al fresco.
MAMA & JUANA An iconic pool bar centered around the intriguing mixes of rum and sugar.
NUBE Offering a fresh and artistic take on cocktails and libations for guests to enjoy a welcoming experience .
- Various Restaurants
ORIGEN International buffet inspired by the gourmet markets around the world.
SAL A modern steakhouse offering great selections for everyone’s palate.
TORI Asian cuisine, complete with sushi bar, teppanyaki and robatayaki table for a full sensorial dining experience.
MANGÚ BY LEANDRO DIAZ Dominican culinary experience by the renowned Dominican chef, Leandro Diaz.
CANNOPI The perfect place for a family get-together to enjoy fresh grilled items and kid-friendly foods, right by the waterpark.
LEMON FISH Upscale signature ceviches, tiraditos, pokes and tartars, paired with specialty wines and cocktails.
AGUAMARINA One of the most exclusive beach clubs in the Caribbean. Offering a seasonal menu for lunch and dinner.
KICKS Sports bar featuring multi-sport events, offering all the essentials, traditional bites, draft beers and games.
AMOR DE MAR A contemporary and informal dining experience reserved exclusively for Circle members.
- 24-hour front desk
- Children programs
- Elevators
- Exercise gym
- Restaurant†
- Spa†
† Fees may apply
- Children's program †Every day they learn something new. Curious as they are, our little guests will have a very special space prepared just for them. The Kids Club will surprise your children’s minds and creativity to keep their inquisitiveness alert. In addition, you will find a zone to share activities with your little ones, whether is a dance class, a yoga class or mindfulness session, this is a time to bond.
- Fitness center on-siteFor those who make fitness an integral part of life, even when on vacation. The Circle Studio has everything you need to put your discipline and willpower to the test. With world-class equipment and a well-rounded programs, guests will be able to continue challenging their wellness goals
- Pool
- Spa †The goal at the MAIA Signature Spa by Natura Bissé is to restore your natural serenity and relaxation levels, typically diminished by overwhelming daily routines and chronic stress, by applying revitalizing treatments to your body and soul. The perfect way to re-engage with your inner self is to feel and look your best. In order to accomplish the gift of wellbeing, we sought after a world-renowned spa brand to offer to our guests. Natura Bissé, was born in 1979, and entered the professional cosmetics market with products that targeted various skin needs.
- Water activities †Nonstop splashing and gliding through water slides is just what Blast! is all about. The best place in the resort for kids, fun and plenty of smiles - you totally don’t want to miss this.
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
3092 reviews
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Nov 30, 2025Honest review from family with small kids
Family Trip with Kids Ages 3 & 5 – Honest Review of Paradisus Grand Cana My husband and I visit all-inclusive resorts a few times a year, and we’re really not picky. We enjoy buffets and usually always find enough options—even for our picky kids. I’m sharing this review because I know how much other families rely on real feedback when comparing resorts. The Good • Beautiful, spacious rooms: Very clean, comfortable beds (except the sofa bed), and our kids loved the in-room hot tub. Housekeeping comes daily and keeps everything stocked with snacks and drinks. • Water park: Fun layout and a hit visually for little ones. • Room service: Arrived quickly every time (though quality was hit or miss—more on that below). • Steakhouse: The one à la carte we managed to get was good. The Not-So-Good Food & Buffet: • The buffet is very small, with limited and repetitive options. • Most food is heavily seasoned with strong flavors. • Breakfast omelets were the safest option. • Not ideal for picky kids—no cheese pizza ever, pasta station was bland, and overall choices were mediocre. • Room service, while fast, served us pink burgers even after specifically asking for well-done. Service: • Slow just about everywhere—buffet, pool, and restaurants. • Waiting for something as simple as water or coffee took forever. • Only a handful of employees stood out with exceptional service. Pool & Water Park: • The water is extremely cold. • Water park looks great but sections aren’t very shallow, and there are noticeable currents—so parents of small kids need to be on high alert. • Pool drink service is very slow. Activities & Atmosphere: • We visited during Thanksgiving and the property was almost empty. • With so few guests, we expected better service and more organization, but activities were limited and honestly pretty boring. Restaurants & Reservations: • Even with an empty resort, we couldn’t secure à la carte reservations for two nights in a row. • Lemon Fish (Peruvian) had the worst service—very slow, constantly forgetting things. • Food there was just okay, and nothing suitable for kids. We ended up back at the buffet, only to find the same mediocre options. Warning: The Photographer There’s a photographer named Jean who goes around offering photo shoots of families. He’s friendly, but be aware: the photo packages are extremely overpriced. What seems like a fun little photo session ends up being a complete waste of time unless you’re willing to pay a small fortune for the pictures. Bottom Line: We are very easygoing travelers, and we’ve never left an all-inclusive trip feeling disappointed—until now. The rooms are beautiful and the property itself looks amazing, but the food, service, and overall experience were well below average. If you want a large family-friendly resort with a great water park, Lopesan is far better. Even Bahia Principe Fantasia was a much stronger experience. Unfortunately, we wouldn’t return to Paradisus Grand Cana.
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Nov 30, 2025ABSOLUTE NIGHTMARE
Absolutely awful experience to this point. My family is on day 6 of our vacation and it has been a complete NIGHTMARE. The 1st room we were in is infested with feral cats, room 2118. The cats have scratched my husband and I both when trying to move our patio chairs. My husband stepped on glass outside of our front door, cut his foot open. They changed our room now to 4104, same exact thing. The service is horrible, most of the staff is rude and seem unpleasant. There’s never reservations available except for the same two restaurants. Then not to mention, my daughter has a seafood allergy and they cooked her food with the same cooking utensils and grill without cleaning it first and right along with fish at the same time. She had an allergic reaction due to the cross contamination and had to be rushed to medical for treatment. All we want is for our money refunded for the rest of our stay and to go elsewhere and they are trying to make excuses of why they can’t refund our money right now. ABSOLUTE NIGHTMARE, DESERVE 0 STARS.
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Nov 29, 2025
Bad restaurant booking experience
We are on day 4 at Paradisus Grand Cana in Punta cana. We are a family of 4 adults and 3 small children in a concierge building Suite 4306 and 4317 . The suites are spacious and grounds are nice but the booking for the specialty restaurants for dinner is extremely stressful and ruins the whole experience. We travel every year to Paradisus Riviera Maya in Mexico and thought that the same brand in the Dominican Republic will work similarly. Well, we were mistaken. Our concierge was not able to get the reservation for us for the hibachi restaurant so far. Every morning he tells us he was not able to make the booking for our family, I spoke with the manager of concierge department but she was dismissive and told me there is no guarantee for the restaurant bookings , I wander what is the point of getting the concierge suite at a much higher price if they are not able to get me the one request that is important to my family. Every morning since arriving I spend stressful time in their office and leave with no resolution to my issue. My family will not come back to this resort, there are other resorts that will gladly take our business and provide a stress free holiday. For our family the dinning experience is part of the vacationing And unfortunately this resort is not living up to our expectation. It seems they don’t care for the business. Sad experience for us.
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Nov 28, 2025Family trip
Buffet needed to keep all dishes warm if not hot. Entertainment on location was lacking. Service was outstanding. It was the best service I have ever received .
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Nov 24, 2025Amazing Experience my first time in DR.
Was Amazing experience since arrival in to the day that I was checking out. Everyone is truly amazing Andres Blosson Eduardo Bustamante they dedication and hard work are outstanding. Victor Rossana, Martha, Ferrrrrrr the girls from the Spa a real team alway with a big smile and wonderful professional spirit. Can’t thank enough to all of you I know i missed lots of names but you know who you are and you know that you all are Amazing people who are a real gem. Love to all of you Juan Peña you should be proud of your work and your amazing team blessings and see you soon. Clau Chile-USA November 12-19 2025
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 21
- General policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Allowed:
• Dogs of all sizes and ages are welcome to stay.• Our rooms are ready to accommodate up to two pets, who can move around the hotel freely except for the following areas: spa, indoor pools, fitness areas, and buffet and show-cooking areas.• In the designated communal areas and outdoor spaces of the hotel dogs must always be on a leash.• Dogs will enjoy services from the moment they set paw in reception, where we will welcome them with a bowl of fresh water and a surprise welcome gift.• Natural dog food is available upon request through Room Service.• Access a local digital guide highlighting nearby pet-friendly services and attractions.