Guests will receive $500 in resort credits per room per stay to be used towards spa, dinner, experiences, and much more!
Important information: Resort credits cannot be exchanged for cash. There is no cash reimbursement if unused. Resort Credit promotion is not combinable with other credits, discounts or promotions unless specifically indicated. Resort Credits are not transferable, non-cumulative and cannot be held over for future stays. Promotion, prices and applicable services are subject to change without prior notice. Redemption information will be provided by hotel at check-in.
Resort Details
- Various Bars- Overtime Sports Bar- The Premiere Bar & Lounge- Twist Social Bar- Point Break – Pool Bar- Fuel Coffe Co.- Studio Disco Bar & Lounge- Blue Lagoon – Lazy River Grotto Bar- Blue Crush Bar & Grill- STAR Class ™ Pool Bar (Extra Cost)- STAR Class ™ Bar (Extra Cost)
- Various Restaurants- Socal Gourmet Empórium (Buffet)- East & Sushi Teppanyaki Bar (Japanese)- Sunset Strip Steakhouse & Grill (Steakhouse)- La Cocina (Mexican)- Gusto Italian Trattoria (Italian)- Sutra Indian Restaurant & Hookah Lounge (Hindu)- Overtime Sports Bar (Snacks)- Guy´s! Burger Joint (Hamburgers)- The Shores Beach Club & Restaurant (Seafood)- 6th Sense – Chef´s Table (Extra Cost)- Star Class™ - Bar & grill (Extra Cost)
- 24-hour room service†
- Beauty shop/salon†
- Exercise gym
- Lounges/bars†
- Pool†
- Restaurant†
- Shops and commercial services†
- Spa†
- Convention Centre†
- For more information, please contact weddings@planethollywoodhotels.com
† Fees may apply
- Fitness center on-sitePumped Fitness center
Enjoy a first-class work out with professional instructors, daily classes and the latest cardio and strength-training equipment so you can look and feel Hollywood ready not to mention we also have tennis courts and a world class outdoor facility.
- General †Signature EventsPlanet Hollywood sets the stage for fun with monthly special events and daily activities! From screenings of your favorite comedy flicks and classic films in the theater to beach parties and movies under the stars, there’s something for everyone to enjoy.
Lazy RiverCalling all stars! Grab your towel and come cool off at the pool and lazy river.Jurassic Splash Park
Shipwreck Cove – Water slides
LabyrinthGuests can wind through the Labyrinth and choose their own adventure as they work their way to the center of the maze. Spoiler alert: watch out for dead ends.
PH Experiences ($)Designed for those who want to be dazzled by the wonders of nature and crave memorable adventures, PH Experiences is the ultimate lineup of unforgettable excursions. Explore new places with curated adventures and discover the wonders of our famous destinations.
- Miniature golf †Mini-golfChannel your inner Happy Gilmore with our nine-hole mini-golf course! Ideal for all ages to enjoy, the course was designed exclusively for Planet Hollywood and is the perfect way to spend an afternoon of fun.
- Spa †PH Spa ($)Transform yourself from the inside out at the PH Spa, a tranquil haven inspired by a blend of Cancun’s natural elements and Hollywood’s Golden Age. Our celebworthy treatments feature Eminence Organic Skin Care products, a renowned organic brand committed to protecting your skin and the future of our planet.
PH Beauty Bar ($)Our beauty bar is perfect for guests who want to feel a little fancy when they walk the red carpet or learn about products for healthy skin - it is also a great spot for our brides, grooms and wedding parties to get ready for their big day.
- Theatre †What’s a trip to Planet Hollywood without a front row seat to a good movie? With a capacity of up to 76 people, the theatre is the perfect to catch a screening of fan favorite movies and classic films playing throughout the day.
- Water activities †FlowRider® ($)Hang ten on the ultimate surf machine! From kids learning how to surf to adults that have been riding for years, FlowRider® lets you rip, tear and shred endless waves.
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
3917 reviews
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Jul 29, 2025It was the best of times, and the worst
Visited July 21-28 I preface by saying that I’m a frequent traveller to Mexico and certainly not fussy. Per many of the reviews, Planet Hollywood’s food and service were the highlights of the trip. The buffet and a la carte restaurants offered many options, and the food was flavourful. The staff were attentive and the activities were plentiful. The gym is amazing and the water activities are fantastic! Yes! Many areas do require renovations. The rooms and common areas are in need of paint, mortar, caulking, replacement lights, and new signage. Not the end of the world. Prior to booking, we read many reviews discussing illness. This was also accurate. My girlfriend was sick for three days (vomiting, lethargy, headache) and it obviously spoiled the vacation. Keep in mind, we are not drinkers. Likewise, the day after returning home, I also have the same symptoms. Unlucky? Not sure, but unfortunately, it will be our lasting impression of Planet Hollywood Adult Scene.
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Jul 29, 2025Amazing
We had a wonderful time with family. We have never experienced such an amazing service at an all inclusive resort. Our butlers Javi and Mafer were beyond excellent. They were both so very helpful and gave it their all to make our stay a memorable one.
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Jul 28, 2025
Beautiful resort and friendly staff! Rooms were nice and cool!
Great atmosphere! Rooms nice and spacious. Ivan kept the drinks coming! Great service and excellent food!! Delicious grilled burgers at poolside! Lots to do on this resort! Really enjoyed the performances and the movie theater afterwards! We stayed on the Adult Scene! Best vacation! Definitely recommend the swim up rooms!
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Jul 28, 2025
GOOD TIMES :)
I had a very good time during my seven day stay. I enjoyed the activities led by the entertainment team. Josue and Wicho were very kind and welcoming. I enjoyed dancing and singing as well as playing games. I loved the blue lagoon and how it is a little cavern where I could get drinks and chill to relax out of the sun. Pretty much all the food I had was great and the service was overall great from the waitstaff. I appreciated how professional the service was even when people were super overwhelmed by swarms of people at the bars and restaurants. Thank you for a good time!
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Jul 28, 2025
10/10
We were a group of 9 friends, 4 rooms, adult side, building 14. The rooms really impressed us, 2 closets, 2 sinks in the bathroom, a huge shower, confortable king-size beds. Easy check-in, check-out Food was amazing, we were able to eat breakfast, lunch and dinners at 'a la carte' restaurants, haven't tried the buffet myself, but my friends loved it. Restaurant reservations for a group of 9 was a bit complicated, but we were able to eat all together almost every night. Our favorite : Indian. Our least favorite : Mexican. Unfortunately, the beach wasn't nice because of the sargassum, but the hotel did try to clean up most days. Animation and shows were great. Plenty of activities to choose from, we particularly loved the lazy river, the water was fresh and the bar in the middle is a nice touch ;-)
- AdvisoryPlease be advised that the local government of Quintana Roo, Mexico, has updated the Environmental Sanitation Tax. Effective immediately, this tax will be charged at $33.94 Mexican pesos per guest per night.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.