Hotel Promotions
Special Inclusions
Guests will receive the following amenities:

• Free Wi-Fi
• 20% Discount at the Spa

Important Information: Redemption information will be provided at check-in. Please note that these inclusions may change or be discontinued at any time without advanced notice, as solely determined by the resort.
Applicable Dates:
Booking Dates: 30 May 2025 to 26 Jun 2025
Travel Dates: 30 May 2025 to 15 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
OnSite Dining
  • Various Lounges/Bars
    Bar Tlaloc
    A cozy location to enjoy your favorite drink and conversation with your partner or friends. During the evenings, the live music and our Star Dance floor creates a magical atmosphere inviting you to dance and ensuring an unforgettable evening.

    La Iguana Bar
    Poolside Bar where you can enjoy delicious cocktails and cold beers poolside or out on our beach.
  • Various Restaurants
    Mi Puebilito Restaurant
    An enchanted place by the sea to enjoy an ample selection of local and international dishes at breakfast, lunch and dinner in this charming restaurant which offers a spectacular panoramic view of the sea from its terrace.

    El Agave
    Be delighted with the gourmet Mexican cuisine in this romantic and picturesque location with its quaint multicolor décor.  In this idyllic restaurant, you will be able to enjoy delicious breakfasts such as omelets made to order and a la carte international dinner specialties all the while breathing in the fresh sea breeze.
On-Site Amenities
  • Accessible rooms
  • Babysitting,Offsite†
  • Baggage hold
  • Children programs†
  • Children welcome†
  • Concierge desk
  • Elevators
  • Free parking
  • Front desk
  • Gift/News stand†
  • Accessible rooms
  • Babysitting, Offsite†
  • Baggage hold
  • Children programs†
  • Children welcome†
  • Concierge desk
  • Elevators
  • Free parking
  • Front desk
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive†
  • Non-smoking rooms available
  • Outdoor pool
  • Pool
  • Restaurant†
  • Room service†
  • Room service - limited hours†
  • Safe deposit box
  • Spa†
  • Tour/sightseeing desk
  • Valet parking†
  • Wakeup service
  • Water sports†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Children's pool †
  • Children's program, onsite †
  • Direct access to a beach †
  • Hot tub †
    1 Outdoor Hot Tub
  • Motorized Water Sports †
  • Non-Motorized Water Sports †
  • Outdoor pool †
  • Pool †
    There are 2 pools on site.
  • Spa †
Off-Site Recreation
  • Golf †
On-Site Attraction
  • On-site Entertainment
    Nightly live entertainment plus 3 days a week of theme nights and traditional folk dances. Entertainment varies with the season.

† Fees may apply

Guest Reviews

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 5703 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Good service

    Great friendly service, made us all feel welcome. Made sure the whole family’s needs were meet or exceed throughout all of our rooms.

    Jun 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Cleanliness

    The cleaning service was great, room was amazing, staff made our stay comfortable, easy check in, and check outs. Nice to see the clean pools and beach

    Jun 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Pleasant experience

    This was our fist time in Mexico and this place make our stay easy. Our room was cleaned daily! The entire staff did such a great job making us comfortable for our entire stay! We will definitely stay again.

    Jun 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Service and Solid Food in the Restaurant!

    We especially enjoyed the service in the restaurant and the food variety was good and the quality was great. For an all-inclusive resort, we thought it did very well! Especially the service we received from Roberto and also Jonathan was excellent and they were very welcoming and friendly as well!

    Jun 10, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Loved the amenities

    Loved the outside of the hotel! The pool was awesome, loved the adult area where you could sit in warm water directly overlooking the ocean (and while people watching). The inside was fine, worked well for what we needed (but honestly, we weren't in the room very much).

    Jun 09, 2025
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet policy : Pets Not Allowed

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