Hotel Promotions
Up to $1460 in Resort Credits.
Guests will receive up to $1460 in coupons per room towards the purchase of Spa Services, Golf, Wedding Services, Romantic Dinner, and Photography.  Additional details will be provided upon check-in at the hotel.
 
Important Information: 
Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply. 
Applicable Dates:
Booking Dates: 14 Dec 2023 to 22 Dec 2025
Travel Dates: 24 Dec 2023 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Up to $850 in Resort Credits.
Guests will receive up to $850 in coupons per room towards the purchase of Spa Services, Golf, Wedding Services, Romantic Dinner, and Photography.  Additional details will be provided upon check-in at the hotel.

Important Information: 
Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply. 

Applicable Dates:
Booking Dates: 14 Dec 2023 to 22 Dec 2025
Travel Dates: 24 Dec 2023 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Inclusions.
Guests celebrating their honeymoon with us will receive 
- Surprise welcome gift in the room
- Small bottle of Tequila
- King Bed ( subject to availability)
- Late Check out (subject to availability at time of departure)
Complimentary upgrade to next available room category ( subject to availability and upon request)
- $35 Spa Credit for a selected service in "Specials for couples" category (120 min)

To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be provided at check-in. Emission date of less than 90 days
Applicable Dates:
Booking Dates: 26 Jun 2024 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Riu Party Room Inclusions
Guests staying in the Riu Party Room will receive:

* Riu Party Accessories Kit
* Access to Privilege Bar at Riu Pool Party
* 15% Discount in VIP area at Riu Pool Party
* Discounted access to selected nightclub in Cancun
 * In addition to these perks, guests staying 5 nights or more will receive an extra item in the Party Kit and guests staying 7 nights or more will receive a bottle of Tequila


Additional Information will be provided at check-in. Inclusions are non-transferable and non-refundable. No cash value. Subject to change without prior notice.
Applicable Dates:
Booking Dates: 20 Jun 2023 to 23 Dec 2026
Travel Dates: 26 Aug 2023 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges
Guests staying at Riu Caribe have full access of the resort facilities at:

• Riu Dunamar

Important Information: All of the above information is subject to change at any time without prior notice. More information will be provided upon check-in.  Transportation available but not included.  Please be aware that breakfast and dinner must be taken at the booked hotel.

Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2026
Travel Dates: 24 Dec 2022 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The all-inclusive program includes the following amenities:

• All meals, snacks and local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.
• Snacks and drinks 24 hours a day.
• Regularly refilled minibar and liquor dispenser in the guest rooms.
• Free wellness facilities (gym).
• Free sports, activities and entertainment programme;  tennis, beach volleyball, catamaran (license required), kayaking, bodyboarding, snorkel gear, 1 scuba tryout in the pool, pedaloes (pedal boat).
• In-room save.
• WiFi throughout the hotel.
• Live music, shows & RIU entertainment
• RiuLand kids' club (4-7 & 8-12 yrs)
• All hotel guests are required to wear an ""All Inclusive"" wristband for identification purposes.

Important Information:  Redemption information will be provided by the hotel at check-in.

Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2026
Travel Dates: 24 Dec 2022 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
OnSite Dining
  • Albatros
    Buffet and A la carte style dining, serving breakfast, lunch and dinner.

  • Asian restaurant

    Buffet

  • Mexican restaurant

    a la carte, buffet starters, dessert

  • Steakhouse

    a la carte

On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Babysitting,Offsite†
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Elevators
  • Exercise gym
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Babysitting, Offsite†
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Elevators
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Safe deposit box
  • Sauna
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
  • Wireless internet connection in public areas
Off-Site Amenities
  • Business Services†

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
    Mini Club children's playground
    different activities such as drawing, watching movies, making theater plays, games, etc.
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    The resort has 1 outdoor hot tub.
  • Motorized Water Sports †
    Jet ski
    Parasailing
    Waterskiing
    Diving
    Deep sea fishing
  • Non-Motorized Water Sports
    Windsurfing
    Sailing
    Kayaks
    Snorkel gear
    Body board
    One introductory scuba lesson in the pool
    Paddle boat
  • Pool
    There are 2 pools on-site.
  • Sauna
  • Spa †
  • Steam bath
  • Tennis court
    There are 2 tennis courts on-site. 
Off-Site Recreation
  • Dancing †
    Offsite Attraction Disco at Riu Cancun entrances and drinks are included, open 6 days a week.
  • Golf †
    Golf course located within 5 miles of the hotel.

On-Site Attraction
  • On-site Entertainment
    Entertainment program for children ages 4 to 12 , 7 days a week.

    Nightly entertainment including live music and Riu theme shows.

    Daily adult activities 7 days a week.

† Fees may apply

Guest Reviews from BeachBound Customers

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 1013 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Extremely Disappointed — Unprofessional Service and Discrimination

    I’m writing this review after a deeply upsetting experience at Riu Caribe, Cancun. What was meant to be a celebratory trip with a group of 13 professional Black women turned into a series of stressful and disheartening encounters — marked by poor service, broken promises, and discriminatory treatment. Before our arrival, we were assured of several accommodations: airport transfers, birthday room decorations, and guest rooms placed near each other. Upon arrival, those promises were revoked. I had to pay $250 separately for transportation and was denied a refund. The resort then attempted to charge $180 USD for room decorations — a price never disclosed beforehand. Despite multiple conversations with several managers, not one was willing to accommodate any of our requests. Our group was placed in rooms scattered across the resort, and even basic amenities like pool towels were difficult to access without a specific towel card — despite wearing resort wristbands. The most painful moment came when the resort refused to seat our party for a birthday dinner, despite prior arrangements. Staff escalated the situation by calling security, forcing us to leave the resort and find a restaurant off-site at the last minute. Throughout our stay, we experienced racial bias and discriminatory treatment on multiple occasions. It was clear that our group was not treated with the same respect or courtesy as other guests, and that is unacceptable. I would absolutely not recommend Riu Caribe to anyone — especially those planning a special occasion or traveling as a group. Hospitality should be inclusive, respectful, and professional. Unfortunately, this resort failed on all counts.

    Nov 04, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Another great trip to a Riu Resort Hotel

    Beautiful Hotel. Stayed October 9th to 16th and can honestly say everything from the food to the customer service was spot on. Great entertainment and activities all week and would recommend to anyone staying that you have to go to at least one of the Riu parties. Now for the food. I have read a lot of negative reviews, and can only say one thing, if you can't find at least one thing that is good to excellent to eat at the buffet then you should get your taste buds examined. Only managed to get to one of the other restaurants; Steak House, but would definitely recommend it as the food and service was top tier. Overall an excellent experience.

    Oct 15, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent hotel

    ⭐️⭐️⭐️⭐️⭐️ Absolutely Fabulous Stay at the Riu caribe Hotel! From the moment we arrived, the Riu caribe hotel staff couldn’t do enough for us. 😀 The rooms were spotless, comfortable, and the view from our balcony was absolutely breathtaking — waking up to that scenery every morning was just amazing! The food was lovely across all the restaurants and the buffet, and the drinks were fantastic. Every member of staff — from the bar staff to the cleaners and lobby team — was so kind, friendly, and always happy to help. The atmosphere throughout the hotel was incredible, and we loved every minute of our week’s stay. We were genuinely gutted to be leaving! I’d like to give a special mention to two of the pool bar staff, David and Israel, who truly made our days by the pool unforgettable. They were so funny, hardworking, and always had a smile on their faces. They really made a difference to our holiday experience. Everything about this hotel was outstanding, and we’ll definitely be returning. It’s now our go-to hotel every time we visit Mexico — simply fabulous! 🌴❤️

    Oct 13, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Not all inclusive to all ages

    Teenager unable to sit on the side of the pool to speak to our group. If your under 18 child is coming here in a large group of mostly adults and 18+ year olds I do not recommend as if they sit even on the side with their feet dipping in the water with a Pepsi in hand at the pool bar speaking to the rest of the group they will be asked to move to sun beds which can be very far away compared to the rest of the group practically alienating them which affects their entire mood on the holiday We came expecting a fun birthday holiday for 10 days only to find the only person under 18 alienated from the entire group The photo taken shows the distance from the pool and our group to our under 18 individual

    Oct 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing, beautiful

    Came for a week, and wish it was longer! Drinks are amazing, food is very nice, a lot of choice including the restaurants, the steakhouse and shangri-la were exceptional. Margarita restaurant wasn’t for our taste. Entertainment team lovely, and the riu parties were so fun! will definitely come back again :). Shout out to Israel the barman, he went out of his way to make our holiday great! he couldn’t do enough for us, friendly and fun! The rooms are big and spacious, amazing view on balcony, nice big shower, mini fridge filled with drinks, coffee and coffee machines.

    Oct 01, 2025
Hotel advisories
  • AdvisoryAll Student/Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. Guest disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not allowed. If a Student/Spring Breaker Group is accepted a. Minimum Age requirement: 21 years of age or older. b. Hotel may request proof of age in the form of passport or official ID
  • AdvisoryThe state of Quintana Roo will be charging a sanitation tax of $79.20 MXN (approx. $4.30 USD) per night per room occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies:

    Check-in Policy - Deposits or credit/debit card hold authorizations are requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th, 11th or 16thcomplimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

    Spring Break Policies - 

    1. Student / Spring Breaker Groups (21 years of age or older) will be accepted exclusively at the following 5 hotels:

    Riu Santa Fe

    Riu Cancun

    Riu Caribe

    Riu Latino

    Riu Republica

    2. All Student / Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.

    3. If a Student / Spring Breaker Group is accepted:

    a. The number of rooms will be deducted from the contracted allotments

    b. Minimum Age requirement: 21 years of age or older.

    c. The Hotel may request proof of age in the form of passport or official ID

    d. Each room must submit a signed liability agreement upon check-in.

    4. At all other RIU properties Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.

    5. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense.

    a. Parties in rooms are not permitted

    6. Student / Spring Breaker Groups must comply with any protocols (hotel and government) in place at the time of stay at the hotel.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet policy : Pets Not Allowed
  • Early departure policy
    • Early departure penalty:1 nightApplies: Sunday - Saturday 04Jul24 - 23Dec26
    • Early departure penalty:2 nightsApplies: Sunday - Saturday 24Dec25 - 30Apr26

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