Resort Details
- AlbatrosBuffet and A la carte style dining, serving breakfast, lunch and dinner.
- Asian restaurant
Buffet
- Mexican restaurant
a la carte, buffet starters, dessert
- Steakhouse
a la carte
- 24-hour front desk
- Accessible facilities
- Babysitting,Offsite†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Elevators
- Exercise gym
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Babysitting, Offsite†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Elevators
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Safe deposit box
- Sauna
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
- Business Services†
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteMini Club children's playground
different activities such as drawing, watching movies, making theater plays, games, etc. - Direct access to a beach
- Fitness center on-site
- Hot tubThe resort has 1 outdoor hot tub.
- Motorized Water Sports †Jet skiParasailing
Waterskiing
Diving
Deep sea fishing - Non-Motorized Water SportsWindsurfing
Sailing
Kayaks
Snorkel gear
Body board
One introductory scuba lesson in the pool
Paddle boat - PoolThere are 2 pools on-site.
- Sauna
- Spa †
- Steam bath
- Tennis courtThere are 2 tennis courts on-site.
- Dancing †Offsite Attraction Disco at Riu Cancun entrances and drinks are included, open 6 days a week.
- Golf †Golf course located within 5 miles of the hotel.
- On-site EntertainmentEntertainment program for children ages 4 to 12 , 7 days a week.
Nightly entertainment including live music and Riu theme shows.
Daily adult activities 7 days a week.
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
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Great place to stay
Overall great services and excellent receptionist and staff. The property was well maintained and great place for vacation stay.
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What an amazing place <3
We have just returned from the most amazing week at Riu Caribe. We celebrated our sons 18th whilst there. The hotel is beautiful, spotlessly clean, so well equipped for whatever you are looking for. 3 pools, a family pool, a ball games pool and an adults only pool with swim up bar (plus the party pool only open for parties) There is so much food to choose from, caters for everyone all day, every day. 5 restaurants to choose from for evening meal, plenty of space to sit and eat, indoor (AC), outdoors. The bars were nice, the sports bar is air conditioned. The rooms are spacious with sea views and nice bathrooms, plenty lifts to travel up and down covering the 9 floors, the cleaners work hard every day, the mini bars are restocked with beer, soft drinks/mixers and towels changed daily. The spirits in the room were Vodka, Gin, Tequila and Rum. The shampoo/bodywash, conditioner and hand wash were nice. The entertainment in the theatre is OK typical hotel entertainment, our favourite was the circus. The entertainment team never stop, morning til night they are organising fun activities. There are pool tables in the sports bar and table tennis tables by the pool. We just couldn’t fault the place. We didn’t want to leave. We highly recommend for couples, families with older children/young adults or groups looking to party.
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Amazing hotel & staff
Hands down the best hotel we’ve ever stayed at for service, food and entertainment. Given room on 9th floor that had fabulous views. Very large modern room with everything we needed. Food was great. Plenty of choice at all sittings in the main restaurant. Steak restaurant was fantastic, ate there 3 times in 2 weeks. Asian also very good but Mexican not so good. Bar staff were amazing. We didn’t wait longer than a minute anywhere for a drink and staff were always polite and happy despite being busy. Was lovely trying all the cocktails, nothing was too much trouble for any staff. Entertainment was also very good. We did visit the RIU parties that were just crazily excellent! Shows in theatre all very good. Plenty to do around pool with activities and games should you wish. Pools were lovely overlooking the beautiful beach. Always able to get Sunbeds at anytime without getting up early to put towels out. Security was top notch, any problems they were there straight away to sort out. I believe they have a policy of throwing anybody out that is too badly behaved and that was reassuring. We couldn’t find fault with anything at all. Can’t wait to revisit.
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Recent stay at RIU Caribe Cancun
Very clean. Lots to do for everyone. Ample seating outdoors with plenty of shaded areas. Nice size pools. Great beach. Good food and good variety. Would have liked a late check out until 4pm as our flight was in the evening at 7pm. Latest we could get was 2pm. Resort should also provide a free shuttle to the airport. I would stay at this resort again. Friendly staff.
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Amazing stay! Super clean and lots to do
This trip was amazing. the food was great, tons of variety and options. the staff were super friendly and always attentive. there were tons of activities and the staff made sure everyone was included. the property was exceptionally clean and cleaning service was quick. i had a great time and would love to visit this property again
- AdvisoryAll Student/Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. Guest disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not allowed. If a Student/Spring Breaker Group is accepted a. Minimum Age requirement: 21 years of age or older. b. Hotel may request proof of age in the form of passport or official ID
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of $79.20 per night per room occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th, 11th or 16thcomplimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies -
1. Student / Spring Breaker Groups (21 years of age or older) will be accepted ONLY at Riu Cancun & Riu Caribe.
2. All Student / Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.
3. If a Student / Spring Breaker Group is accepted:
a. The number of rooms will be deducted from the contracted allotments
b. Minimum Age requirement: 21 years of age or older.
c. The Hotel may request proof of age in the form of passport or official ID
d. Each room must submit a signed liability agreement upon check-in.
4. At all other RIU properties Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.
5. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense.
a. Parties in rooms are not permitted
6. Student / Spring Breaker Groups must comply with any protocols (hotel and government) in place at the time of stay at the hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Not Allowed
- Early departure policy
- Early departure penalty:1 nightApplies: Sunday - Saturday 04Jul24 - 23Dec26
- Early departure penalty:2 nightsApplies: Sunday - Saturday 24Dec25 - 30Apr26