Riu Flamingos - All Inclusive

Customer ratings & reviews

TripAdvisor Traveler Rating

7731 reviews

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  Loved this resort!

  Absolutely loved the resort. Reno's are beautiful. Food and drinks were great. Especially loved the adult bar pool which I normally avoid but it was fun and not too noisy, just busy enough. Bar carts came around regularly by the pool as well and the guys were wonderful. No problem getting into the restaurants (even making the reservation for the steak house online was easy). We sometimes were given a beeper and waited briefly for a table but not long. Absolutely loved the lobby bar - the bartenders and drinks were outstanding (they have a coffee machine and make a great espresso martini or ask for the "sexy coffee"). Very small drawback was hearing chairs loudly scraping the floors above us early in the am (perhaps some pads on the bottom?). Rooms were lovely, spotless and great showers. Mexican night show was one of the best I've seen. Would definitely stay again.

  Nov 11, 2026
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  My worst resort stay to date!!!

  Let me start by saying that this resort does have some good things going for it. The resort has been newly renovated, and it shows. The property is lovely, the rooms are very nice, and the resort is exceptionally clean. Our check-in was quick and efficient, and the gentleman who checked us in was very polite. He advised us that all the information we would need could be found on the resort's app. Unfortunately, the app is not very efficient when it comes to providing useful information. The only thing I found it helpful for was trying to secure a reservation at the Steak House à la carte restaurant. None of the other restaurants allow reservations through the app, meaning guests must line up when the restaurants open in hopes of getting a table. We found no other information useful on the app. We ate one night at the Steak House and two nights at the Italian restaurant. We had excellent service at both, with Lissett at the Italian restaurant and Jorge at the Steak House standing out in particular. My recommendation would be to eat at the à la carte restaurants as often as possible, because the buffet restaurant is, hands down, the worst I have ever experienced. The main buffet is open for all three meals, and the Mexican à la carte restaurant also opens for breakfast. Get there early, as food runs out quickly and very few items are replenished. Nothing is labelled correctly, and the food stations are not organized in any logical order. The butter isn't even located near the toaster, nor are any of the other items you might want for your toast. On one morning, the toaster wasn't even working. To make matters worse, we had janitorial staff sweeping the floor directly under our table while we were trying to eat breakfast. This is simply unacceptable. The overall service at this resort is practically nonexistent. There are very few smiles, little interaction with guests, and no sense that the staff genuinely enjoy their jobs. Unfortunately, this lack of hospitality was noticeable throughout our stay. If you want to enjoy a beverage by the pool, be prepared to wait in line at the pool bar, unless you're lucky enough to find one of the two portable bar carts making their way around the pools. The pool bar is very busy, as you would expect at any resort, but this resort seems to have very little oversight when it comes to pool safety. We brought it to the attention of the first aid attendants that a guest at the pool bar appeared to be close to drowning after being overserved alcohol. The attendants were in no hurry to locate or assist the guest. There needs to be much more security and attention given to the pool area. Guests were vaping in the pool, and overserving appeared to be an ongoing concern. The drinks at the bars were very poor, borderline terrible, and there was absolutely no consistency. Every bartender seemed to make the same drink differently. We also tried to order specialty coffees every morning for four consecutive days, only to be told that they were out of most of the requested coffee syrups. Really? How does a resort operate a coffee bar without something as basic as vanilla syrup for four days in a row? The beach was another disappointment. The loungers are left out on the beach 24 hours a day, are never cleaned, and are in terrible condition. If you want any shade while enjoying the beach, you'll need to rent an umbrella from one of the beach vendors, as the resort does not provide them. The resort is a very busy and offers very few activities for adults. Most of the activities seem to be geared toward families, which is great, but there should also be a reasonable selection of activities and entertainment for adults. During our four-day stay, we saw very little, if any, visible management or security presence. I can honestly say that the most disappointing aspect of this resort was the overall lack of service and attention to guests. The resort itself is beautiful, newly renovated, and has the potential to be a wonderful vacation destination. Unfortunately, beautiful surroundings and nice rooms are not enough to make up for poor service, inadequate food operations, inconsistent drinks, and a lack of attention to guest safety. With better management, more attentive staff, and improvements to the dining and pool areas, this resort could be so much better. Unfortunately, based on our experience, it fell well short of expectations.

  Nov 11, 2026
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  Incredible property!

  Food, staff, property….incredible! Well done Riu, another quality stay. Will definitely recommend and return in 2027.

  Nov 11, 2026
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  Solid Good Stay

  Stayed for 7 days. Rooms on the smaller side but manageable. No sliding door in bathroom, only on toilet room. Not easy to manage depending on roommates. Service and cleanliness was good.

  Nov 10, 2026
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  Great resort for a holiday

  The resort is your typical Riu resort with the rooms in a horseshoe around the centre walkways and pools. The food at the buffet as well as the al la carts were excellent, as was the service. The many bars are quick to serve. The rooms are recently renovated and are lovely. Our view was not great, but that’s okay. The resort was also easy to navigate. The pools are busy, simple rectangles and unexciting to look at. My two complaints would be the gym is too small for the number of people trying to use and and the cleanliness of the pools and chairs. The pools had sand in them and did not see anyone at anytime trying to clean them. The area around the pools were given a simple straighten but not a clean. Dirty areas under the chairs were still there the next morning and the BIrd poop was also never washed from the chairs. Other than that the rest of the resort was very clean. We also had an issue with the departure time with the transport company that the hotel was not able to resolve.

  Nov 10, 2026