Resort Details
- American CountryAll american favorite snacks and lunch.
- KrystalA-la-carte restaurant serving fusion cuisine.
Dinner only. Reservations required. - KyotoA-la-carte restaurant serving asian cuisine.Dinner only. Reservations required.
- NapoliItalian a-la-carte restaurant with starters and desserts buffet.Dinner only. Reservations required.
- Pepe´s Food Jerk StationJamaican Jerk Barbecue Buffet. Lunch only.
- SteakhouseA-la-carte restaurant. Dinner only. Reservations required.
- Various Bars• Lobby bar: Daiquiri• Lounge bar: Ska• Patisserie & ice cream parlor: Capuchino• Poolside bar with swim-up bar: Marley (**Access to the swim-up bar is restricted to guests over 18 years)• Swim-up bar: Kingston (**Access to the swim-up bar is restricted to guests over 18 years)• Sports bar
- White BayMain Buffet restaurant with live cooking stations, serving international cuisine. Breakfast, lunch and Dinner.
- 24-hour front desk
- 24-hour room service
- Bell staff/porter
- Children welcome
- Children's play area
- Exercise gym
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars
- Pool
- 24-hour front desk
- 24-hour room service
- Bell staff/porter
- Children welcome
- Children's play area
- Exercise gym
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars
- Pool
- Restaurant
- Safe deposit box
- Spa†
- Water sports†
- Wi-Fi
† Fees may apply
- Children's poolChildren's swimming pool.
- Children's program, onsiteDaytime entertainment program for children.
- Direct access to a beach
- Fitness center on-siteRestricted to guests 18 years and older.
- Non-Motorized Water Sports- Stand-up Paddle Surfing- Catamaran- Snorkeling equipment- Kayaking
- PoolSix swimming pools, including Splash Water World aquatic parkOffering complimentary sun loungers, towels and parasols by the pool.
- Spa †Renova Spa offering various beauty treatments.
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
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Jamaica 3 Night 4 Day all inclusive Resort
This all inclusive resort was a great stay in Jamaica. The service was great and the staff were wonderful. The Michael Jackson performance was fantastic! My only complaint was that I expected more from the specialty restaurants. The food there at these restaurants was just okay at best. I enjoyef my meal at Krystal's but I was just somewhat satisfied with my meals at Napoli Italian and the Steakhouse. The on property water slides and pools were great! I also liked the beach but wear your water shoes, because the beach has some rocks out there that will have you in pain. Try to book a Saturday overnight stay so that you can experience the white party which I unfortunately missed. You have to go off resort to experience the Jamaican culture and food but this waa a nice and clean resort.
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Amazing staff
Entertainment staff and our housekeeper were amazing. Love the adult pool idea. The schedule of fun things to do should broaden a little more. Music should be playing all day….even a karoke machine or a juke box.
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Birthday celebration of my girls
Staff friendly and polite, place is amazing, food is good, entertainment top notch👌 my stay was awesome kids crying when they leaving... definitely will be back
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Nice Accommodations and the Staff is Excellent!
The hotel was very nice and clean. The staff from the front desk to the beach were all friendly and accommodating. I was there celebrating an aunts birthday milestone and they treated her like a queen! Much appreciated!
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Best 40th Birthday Celebration!
Where do I even begin!? My family of 11 came here June 19th-25th to celebrate my 40th Birthday. When we first checked in, they gave us a double room with no pullout couch. If you haven’t stayed here before, I will warn you that the double rooms aren’t the standard queen size beds we are all used to when coming from the states. These are long twin size beds. Imagine my 2 children sharing a twin and my husband and I both mid size folks on a TWIN. At home we have a king lol so it was def a sleepless night that first night. However, Dale, at front desk gave us a room change as requested to a king with a pull out the very next day by 3pm. The pull out couch is a true full Zoe sturdy bed that my kids enjoyed. Then there was a bit of a challenge with making reservations for 11 people at the restaurants but with the RIU app and with Dales help once again, helping me navigate making group reservations, all was good in the end. Thankfully, we were fortunate enough to experience all the restaurants except for one which was the Krystal as it’s mostly seafood focused and many people in our family don’t eat seafood. Anyways, the service is top notch. The grounds are pristine. The rooms are clean and updated. This is a brand new resort. However, I was disappointed to see tiny elevators for such a big resort. As a New Yorker and as a chef, the food was SO GOOD! I am already missing it BIG TIME. The food at the buffet was unreal. Each day it got better and better for lunch and the Jerk Chicken at Pepe’s Grill was to die for. Def miss it. Jodi at Cappuchino was my girl who hooked my sister up with the most delicious iced Cappuccinos every day for our mid-day pick me up and some warm cinnamon rolls. Shaniah at the Spa gave me the most insatiable Aromatherapy massage along with Ms. English who was the masseuse for my sister and she too, thoroughly enjoyed the massage. Jamaica treats you like family right away. The soul is just different in this island. Rujay became a friend right away from the first show of the night and we are keeping in touch still thanx to social media. The entertainment crew put SO much effort into their production shows. We absolutely loved it each night. Chantol was the best servicing us with the most delicious drinks on the beach even creating a cocktail for my family and I with Coconut Cream, Pineapple Juice,splash of orange and Grenadin after a few rounds we called it the “Chantol” drink! Hernando, Kernine, Evadne were all exceptional at the buffet.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
- AdvisoryGuests staying at Riu Palace Aquarelle are able to use Riu Montego Bay facilities. Guests staying at Riu Montego Bay are not able to use Riu Palace Aquarelle facilities.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy - IGroups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions
Hotel Spring Break Policy - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Not Allowed
- Early departure policy
- Early departure penalty:1 nightApplies: Sunday - Saturday 01May25 - 23Dec26
- Early departure penalty:2 nightsApplies: Sunday - Saturday 24Dec25 - 30Apr26