Riu Republica Adults Only - All Inclusive

Customer ratings & reviews

TripAdvisor Traveler Rating

9979 reviews

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  It was good just had an issue with little white bugs and roaches. I think it needs to be more top shelf alcohol

  It was good just had an issue with little white bugs and roaches. I think it needs to be more top shelf alcohol

  Jun 18, 2025
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  Far from 5-Star – Would Not Stay Again

  I stayed at the Riu in Punta Cana, Dominican Republic from May 30 to June 14, and unfortunately, the experience was far below expectations. I’m honestly shocked that this is rated as a five-star hotel—it did not reflect five-star standards in cleanliness, maintenance, food quality, or overall service. Cons: There were multiple issues during my stay that seriously impacted my comfort and enjoyment. One night, I was served sour rice at dinner—it had clearly gone off and I had to spit it out. The Sports Bar food was awful, with dry, overcooked burgers and rock-hard nachos. Much of the buffet food seemed to be reheated or recycled, and dinner was almost always cold. On top of that, the cups used for drinks were often not properly cleaned and had a strange smell. I had no hot water on two days and was forced to take cold showers. My room was dirty when I arrived, with a rusty shower and dusty surfaces—I had to wipe down the desk and bedside tables myself. The fridge was broken and extremely noisy, and despite reporting it several times, no one fixed it. There were also leaks coming from the walls. Worse still, I saw human feces in the corridor one day—completely unacceptable. The maid knocked on my door asking for a tip, even though she didn’t change the pillowcases or sheets when I requested it. Getting a pool towel was nearly impossible, and when I finally did, it smelled musty and needed to be returned. The beach area directly in front of the hotel was full of plastic waste and even chicken bones—clearly neglected and not properly cleaned. Pros: There were a few redeeming points. The pools are nice and there’s a good variety of them. The buffet and bar staff were consistently friendly and helpful, and the entertainment staff work incredibly hard and bring good energy to the resort. The steakhouse and Chinese restaurants (reservation-only) had decent food and were a step up from the buffet. Overall: I’m truly disappointed and still can’t believe this place is marketed as a five-star resort. While some of the staff were genuinely kind and hardworking, the overall quality, hygiene, and upkeep of this hotel were unacceptable. I would not stay at this Riu again and this experience has made me hesitant to trust the Riu brand at other locations. I love the Dominican Republic and would definitely return—but not to this hotel.

  Jun 18, 2025
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  Average Resort. Above Average Vibes!

  This is not the best or the worst resort I have been to. It is pretty average. I am giving it 4/5 just because I had a great time with my group on my vacation. The rooms and elevators could definitely benefit from some TLC. However, the common areas and property grounds are in decent shape. The staff are not trained in hospitality but they are nice to you if you are nice to them. My suite was pretty good but I saw a few double occupancy rooms that I would have been very dissatisfied with. Be sure to manage your expectations. If you are looking for 5-star property and treatment then this is NOT the resort for you. If you want decent food and an excellent, upbeat atmosphere, then this is the resort for you! If you are particular about room accommodations or expect rock star treatment from the staff then you should probably go somewhere else. This is a fun/good time resort. Leave your attitude and bad travel companions at home and you will have a great time! Go with a fun group of people, respect the staff, and use your room for sleeping and showering. Do these things and you will have an excellent time (unless you are just miserable in general). The jerk chicken at the beach is amazing! PRO TIP - stop at the duty free shop in the airport if you want a particular brand of alcohol. The resort has unlimited WELL liquors but nothing "top shelf". A regular bottle of "top shelf" liquor is $100+ dollars at the gift shop on property. The white wine on property is decent.

  Jun 18, 2025
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  Needs some work

  Hotel Riu Republica – Punta Cana I recently stayed at Hotel Riu Republica in Punta Cana, and overall, my experience was disappointing. Upon arrival, the elevator was out of service, and I had to carry my bags up four flights of stairs — not exactly the welcome I was hoping for. Once in the room, I discovered that the air conditioning didn’t work, the water pressure was minimal, and the water was only lukewarm. I reported the issue but wasn’t able to move to a new room until the next day. The new room had functioning AC, which was a relief, but other issues persisted. I saw a small roach and later a giant flying roach inside the room — definitely not something you want to deal with while on vacation. The water pressure was still very poor, and the bathroom door handle was broken. On top of that, the bed was uncomfortably firm, making it hard to get a good night’s sleep. While the food and drinks themselves were good, the service was inconsistent. It was often difficult to get prompt attention from staff. There were also no washcloths provided in the room, which added to the overall lack of attention to guest comfort. In short, while the resort has potential, the poor maintenance, cleanliness issues, lack of service, and basic comfort oversights made for a frustrating experience. I hope management seriously considers making improvements.

  Jun 17, 2025
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  DONT GO HERE

  I am writing to formally express my deep disappointment with my recent stay at RIU Republica. What was meant to be a relaxing holiday turned into a frustrating and unpleasant experience due to a number of serious issues. 1. Room Conditions We were forced to change rooms four times, each due to unacceptable conditions: • The first room was filthy, with a dirty shower tray and stains all over the bedding. • The second room had food all down the corridor, and guests were banging on doors and blasting music from speakers until 4 a.m. • The third room had what sounded like a rodent in the vents—constant scratching and squeaking throughout the night (which I recorded on video). • The fourth room had a completely smashed toilet and a flooded bathroom, rendering it unusable. 2. Rude and Discriminatory Staff The staff were consistently rude and dismissive. English-speaking guests were clearly treated as an afterthought. For example, we were told there were no towels available, yet just minutes later, a Spanish couple was provided with towels without issue. This kind of treatment is unacceptable. 3. Entertainment The entertainment was entirely in Spanish, with no effort made to cater to international guests. All music and activities excluded non-Spanish speakers, making it difficult to participate or enjoy. 4. Inappropriate Behavior and Poor Hygiene The most disturbing part of our stay was witnessing people engaging in sexual acts in both the corridors and the pools. The pools themselves were visibly dirty and uninviting, and the general hygiene throughout the resort was extremely poor. The food was consistently cold and unappetizing. This experience was far below the standards we expected from a RIU property. I strongly advise other travelers—especially English-speaking guests—to avoid this hotel. I hope you take this complaint seriously and take immediate action to improve the conditions and service at this resort.

  Jun 15, 2025