Highlights and features
- The resort is located only 15 minutes away from downtown Cozumel.
- Upgrading to the Preferred Club will give you access to upgraded rooms, a private swimming pool, and much more.
- Maximize your vacation times by checking pick-up times on scheduled transfers.
Know before you go
- Treat yourself to uncompromising luxury at the resort's world-class spa, featuring seaweed wraps, invigorating hydrotherapy, and exotic indigenous treatments.
- Enjoy 24-hour access to room service throughout the duration of your stay.
- Dining is made magical thanks to a diverse collection of excellent global cuisine featured in the on-site restaurants.
Resort Details
- Barefoot Grill
Enjoy delicious snacks poolside or by the beach, with stunning oceanfront views that make every bite even more satisfying.
- BordeauxSavor exquisite French cuisine each evening at Bordeaux, where delectable dishes are served in a newly remodeled, romantic, and elegant setting.
- Coco CafeCoffee & snack bar.
- Desires
o Preferred Club Swim up bar
- Gohan Sushi BarSavor the flavors of Japan each evening at Gohan, offering a delectable variety of sushi and an exclusive ocean view teppanyaki table available by reservation.
- La CavaWine Cellar & Fine Wines – Enjoy an extensive selection of premium wines and spirits with every meal. As home to Cozumel’s only fine wine cellar, we offer over 60 varieties from around the world, perfect for a personalized tasting and paring experiences.
- ManateesEnjoy authentic Mexican cuisine served à la carte in a stunning oceanfront setting, featuring local specialties and rich flavors designed to delight your taste buds.
- Market CafeEnjoy a grand oceanfront buffet featuring a delicious selection of local and international dishes.
- OceanaFresh seafood.Dinner only from (6:30 to 10:30 pm)
- RendezvousLobby bar.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.** The Romantic Dining experience is valid on all new bookings at select Secrets Resorts & Spas made now through December 22, 2021 for travel from now through December 22, 2021. Cost varies by location. With this package, guests will receive one Romantic Dining experience during their stay. The Romantic Dining experience can be arranged with the concierge upon check-in. Price is based on double occupancy, per stay. Blackout dates and restrictions may apply. This entire offer is based on availability. This offer is combinable with other promotions. Not applicable to group bookings.
- Sky BarRooftop bar.
- WindowsLocal and international fare.
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- Currency exchange
- Elevators
- Exercise gym
- Free parking
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- Currency exchange
- Elevators
- Exercise gym
- Free parking
- Housekeeping - daily
- Jacuzzi
- Laundry/Valet service†
- Pool
- Restaurant†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking†
- Water sports
- Business Services†
- Please contact the hotel for additional information.
† Fees may apply
- BeachBeach fairy games (horseshoes, bocce ball, cornhole)- Beach pickleball
- Fitness center on-site
- Kayaking †
- Non-Motorized Water Sports †
- Pool3 shimmering main pools.
- Tennis court †
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
7773 reviews
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Jan 05, 20262 star resort at best
This resort is not worth the money we paid, it is run down! AC doesn't work in alot of rooms,cool to cold water for a shower ,drain line leaked under stinks etc.(they had black tape wrapped around it) Pools are not heated for cooler months. Spa is next door at another resort. Several restaurants not open. We heard it will be remodeled next year, I sure hope so. The biggest draw to this resort is its couples only and the reef is right at the beach for easy scuba diving.
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Jan 04, 2026Me and the wife had a good time for what we payfor!!!
The beach was amazing!!! Resort is ok, food ok and entertainment was also ok and some of the people that work there is nice and some not.. in closing if you want to explore the the island rent a mowped from the Solymar scooter rental in between the aduls only an the Secreats family resort his name is Roger Huchim the best man ever they are very nice an honest.
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Jan 04, 2026A quick getaway with friends
A great trip with friends! Staff were excellent and helpful. Enjoyed activities at the pool (water volleyball) and spent a lot of time on the beach. You can snorkel right on the shore of the resort. It is easy to take a taxi right to downtown Cozumel for a day of shopping. Many excursions also pick you up right from the dock of the resort. (Just pay a dock fee)
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Jan 04, 2026
It's all about your perspective.
I read a lot of reviews and depending on your perspective both the good and the bad reviews were accurate. For us, the experience was great. I'm going to say this. If your holiday is dependent on having a perfect room with everything in immaculate order and every experience has to be perfect, then you are probably not going to enjoy this place. They are making their way around with Renos and so the rooms were a little dated. They are doing their best to work with some dated infrastructure until the Renos are complete. Yes ... some things didn't always work the best, but consider how hard it is to maintain a building next to a sea in the middle of a jungle. I can give them a pass on that because I know they are working on improving it. The food was great, the drinks were flowing, the service poolside was terrific and the atmosphere was very enjoyable. Sometimes it was limited in the buffet but who cares. For us, our experience is always the people who are working at the resort. And they were awesome. The entertainment crew felt like family (shout out to Wendy, Artimo (Timo) and Irving, - these people need a raise. My goodness, their enthusiasm and overwhelming positivity made up for whatever little nook and cranny complaint we could have had. It was our anniversary and Irving made a special trip over to my wife with no other purpose than to congratulate her. He didn't have to do this, just did it because he's a good human. Warm fuzzies all around. Casino nights ... super fun. Karaoke night ... hilarious. Carlos and his team at the Teppanyaki were incredible. The concierge and the pool concierge were terrific. Ummm ... we could have done without the Hyatt timeshare thing. It was the only thing that we experienced that made us uncomfortable. We would go back. Lots of fun. Great snokeling off the beach, great fishing nearby and if you get a chance to go into town ... everyone has GOT to go to Guidos Italian/seafood place. We had one of those meals you talk about for years.
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Jan 01, 2026
Exceeded expectations.
This resort was much better than I expected. There were lots of negative reviews so I was worried but overall it was a great value. The location can't be beat. The beach is gorgeous and it was very relaxing. The staff is very kind and work hard--just seemed like they were kind of overwhelmed/needed more service staff and fewer people working the timeshare game. I will definitely consider coming back. Our room was large and clean. The bathroom still needed updating, but it got the job done. We stayed non-preferred ocean view and were so pleased with our spot--in the lobby building and away from some of the hustle and bustle of the main and preferred pools. Food was okay--but it was plentiful and that's why I do all-inclusive--to not have to think about where and when we will eat! Breakfast at Oceana in particular was a highlight. Can't beat that view and the chilaquiles were delicious! No, it's not the same as Secrets Akumal--but it cost me half as much which is a real bargain in my book!
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $75.99 pesos, ($4.00 usd approximately) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. The fee will be $75 USD for 2026 payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.