These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
- One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*
- 25% Discount on Spa Services (one per person/per stay)**(Max of 2 per room.)
- One in-room family breakfast or sparkling wine breakfast (per room/per stay)
- One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*
- 25% Discount on Spa Services (one per person/per stay)**(Max of 2 per room.)
- One in-room family breakfast or sparkling wine breakfast (per room/per stay)
- 25% off Romantic Dinner. Discounts are only applicable towards select romantic dinner menus/packages
- Gift Beach Bag
Resort Details
- Barefoot Grill
Enjoy a variety of light lunch specialties by the pool each day. No reservations required.
- Bars- Barracuda
- Half Time
- Manatees
- Red Vine Piano Bar
- Sugar Reef
- The Vine Bazaar - Bluewater Grill
Enjoy grilled specialties in a seaside setting. Open for dinner only. No reservations required.
- Dragons Restaurant
Serving up elegant, fine dining celebrating flavors from the Far East. No reservations required.
- Market Cafe
Lively and casual space explores all of the flavor of Mexico - buffet style with private seating. No reservations required.
- Nebbiolo Restaurant
With an antipasta bar and stone pizza oven, Italian specialties are served with Modern Italian decor. No reservations required.
- Olio Mediterranean Cuisine
Flavors from Tunisia, Morocco, Greece, Spain served overlooking the pool area and Luguna Nichupte. No reservations required.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.** The Romantic Dining experience is valid on all new bookings at select Secrets Resorts & Spas made now through December 22, 2021 for travel from now through December 22, 2021. Cost varies by location. With this package, guests will receive one Romantic Dining experience during their stay. The Romantic Dining experience can be arranged with the concierge upon check-in. Price is based on double occupancy, per stay. Blackout dates and restrictions may apply. This entire offer is based on availability. This offer is combinable with other promotions. Not applicable to group bookings.
- Sea Salt Grill
Offering indoor and outdoor dining facing an exposed kitchen and featuring steakhouse favorites. No reservations required.
- The Vine Bazaar: The Cafe
Modern textures and colors celebrate the core of the home and highlights the earthy delights of the Mexican culture and harvest. No reservations required.
- 24-hour room service†
- All-inclusive meal plan
- Beachfront†
- Concierge desk
- COVID test onsite
- Exercise gym†
- Golf,Offsite†
- Internet services†
- Jacuzzi†
- Pool
- 24-hour room service†
- All-inclusive meal plan
- Beachfront†
- Concierge desk
- COVID test onsite
- Exercise gym†
- Golf, Offsite†
- Internet services†
- Jacuzzi†
- Pool
- Restaurant†
- Spa†
- Water sports†
† Fees may apply
- Jacuzzi †
- Pool †
3 infinity pools
- Snorkeling †
- Spa †
The stunning 12,580 square foot spa designed for relaxation and rejuvenation, features a Spa Cenote concept with cave-like structures and open water pools. Offering a complete sanctuary for the senses, the spa features a combination of hydrotherapy and indigenous treatments creating a refreshing, invigorating and peaceful experience.
•12 multifunctional indoor massage Spa Suites (massage, facial and corporal treatments)
•2 massage Spa Suites for couples and brides
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
18633 reviews
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Jun 29, 2025Fantastic Hotel would recommend
We stayed here for 2 weeks and cannot fault the hotel or the service. No matter what time of day we could always get a sun lounger. We tended to stay around the main pools as we liked the atmosphere and music, so only went to the quiter Preferred pool once. The room was lovely and our air-conditioning was at a constant 16 degrees so a comfortable temperature. The rest of the hotel was also fine with air-conditioning and not too hot for us. Food and restaurants great, we did Dragons 4 times and had 4 different meals there, all very good. Also recommend the Bluewater Grill for a fillet steak. The live music on offer is really good and even if you think something isn't for you I'd recommend giving it a go as you may be pleasantly surprised like we were with the Opera group and the Cabaret show. The rock band did an excellent live rendition of November Rain, absolutely brilliant. The team at the hotel really made our trip, so in no particular order want to mention Oscar and Bruce, our concierge who really made sure we needed for nothing, even extra coat hangars as soon as we arrived! Jose, Pedro, Cesar and Michelle at The Market Cafe who looked after us so, so well. Thank you for always getting our favourite view and our chats about home life in Mexico and Scotland as well as lessons on chillis. Bar manager Chris worked so hard and Eduardo the bestest sommelier, thanks for the special treat. Finally Aisha, Eduardo, Angel and Jonathan on the Entertainment team, they all work so hard and do lots of stuff without being overbearing if its not for you. The dance lessons in the afternoon were always a good time. Aisha is a credit to the hotel with her endless energy! Would we return here? Without a doubt.
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Jun 28, 2025Quick trip away from work
This is one of my favorite resorts to come to. The staff are all amazing. It's close to the airport too which is nice. It's not as big as some resorts you go to and need golf carts to get around. It's clean and the rooms are very nice. There's not a swim up bar, but the servers were on top of coming around to get your drink orders. Roberto and Alberto were great. Rafael who was not a server, but worked by the pools helped me everyday with my umbrella. Even helped me with my sunblock because I was there by myself. Breakfast at the buffet was my favorite meal. Edgar and Barnabe remembered me from my last trip, and I sat in their section again. Lunch from the grill by the pools was really good too. This was a short trip for me, and I got sick my last day with a sinus infection so I didn't really get to enjoy dinner at all the restaurants. I did enjoy my filet from the steakhouse and creme Brule. Overall a nice, short trip. Perfect for what I wanted.
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Jun 28, 2025Not recommended！
Not recommended！ the taste of foods are NOT bad, but i find a plastic wrap in my drink when i have dinner in Nebbiolo. and the buffet is small.
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Jun 28, 2025
Not Worth the Hype or the Priceot worth the money.
Disappointed Stay at Secrets The Vine Cancun I had high expectations for Secrets The Vine, but unfortunately, this resort did not live up to the hype—or the price tag. The biggest issue was the air conditioning. Ours never worked properly the entire week. We were told it was functioning, yet we were handed a fan to “help.” After talking to other guests and doing some online research, we found that AC problems are a recurring issue at this property. We weren’t alone—several others had fans in their rooms too. Aside from that, the service was excellent—staff were friendly and attentive. The food, however, was hit or miss. The Asian and Italian restaurants were the highlights, offering the best meals of the trip. The steakhouse, on the other hand, was a big letdown—comparable to a Waffle House steak at best. There are plenty of beautiful resorts in Cancun that offer better value, comfort, and dining experiences. Sadly, I wouldn’t recommend Secrets The Vine. Save your money and look elsewhere.
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Jun 28, 2025Honeymooners
Best parts: Michelle (Market Cafe team), she is the kindest woman, incredible service and just a joy to see each day. We adored her. The room was beautiful, great shower and cleaning service. Delicious restaurants too! Coffee shop was delicious and quick too. And karaoke night is a blast. Bad parts: Room service - it takes SO long to arrive and when it does it was room temp and flavorless, like they took the leftover food from yesterday or something. Don’t have it if it’s not going to be the same quality as everything else, ya know? Spa experience (too long to write here), water bottles not getting restocked in our room, main pool by Manatee was grooooss (trash, film of something across the top of the water).
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restriction may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.