This ultra-chic Adults only resort offers all the indulgences of Unlimited-Luxury® in an exceptional and contemporary environment. State of the art guest rooms and suites feature Italian porcelain, teak wood furnishings and sleek, private terraces overlooking the crystal-clear Caribbean Sea and Nichupte Lagoon. Enjoy limitless gourmet dining and top shelf spirits as well as exciting live evening shows and specialty themed events. Unwind and relax in the luxurious Secrets Spa by Pevonia® where you can pamper yourself with tranquil treatments.
Total rooms & suites count is 497 including 137 Deluxe Ocean View rooms with King bed & 101 Deluxe Ocean View rooms with Queen beds.
24-hour room service available with - limited availability.
Location: Situated in Cancun’s hotel zone. Approx. 20 minutes from Cancun International Airport.
Location
Hotel ZoneProperty information
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Resort details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restriction may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer ratings & reviews
TripAdvisor traveler rating
17983 reviews
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Oct 03, 2024Not a good experience
Hotel in desperate need of repair. Ac systems have been broken for months, staff disclosed that owners of the property have known and don’t want to spend the money to repair. Restaurant selections and operations are abysmal. Beach experience is extremely basic. Hotel lacks infrastructure to handle guest load so don’t expect anything acceptable for service level. Better places to spend your money. Preferred stairs is a total waste of money, no benefits at all that mean anything. Spend your money elsewhere for a better experience
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Oct 02, 2024Better Secrets options…
Positives: Entertainment, live music, pizza @ Italian restaurant, wait staff, woman making omelettes, jr suite, steak house. Need for improvement: front desk speed, pool chair saving not enforced - people drop a towel on chair and think it’s their chair all day even if never there… don’t be rude people! Would be nice to book high floor room without preferred club package. Very hot lobby level, poor AC in some rooms, little hot/cold shower control, room service food quality.
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Oct 02, 2024A very special place
This hotel is WONDERFULL! You can relax, do excelent activities like yoga classes, spinning and calistenia classes at the gym with Efrain (he is a great coach!), entreintment is also great board fit and spinning at the Pool, black jack, volleyball all the team is awsome!! We enjoy the bar very much specially when Pedro explain us about cocktails and tequila ❤️ another big plus are the wine testing every day!! We are coming back son! Thanks for making this a very special week for us! Stefania and Juan
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Oct 02, 2024
Fun Tequila class
Today I joined Tequilla class and it was amazing. We tried around 10s of Tequila, Lewis was very knowelegeable for all brands and history of Tequila who is a bartender and Diego was very friendly. I really appreciate thier Tequila fun education!
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Oct 02, 2024
A beautiful experience at Secrets, The Vine.
The all-inclusive experience was worth every dollar. Truly exceeded my expectations. My wife and I decided to stay at the hotel as the end cap of a long holiday in Mexico before returning home. From the check-in experience, the staff, offerings, and environment was truly top notch. All of the outlets were great, however the in-room dining menu could use some work. Other than that, I would highly recommend for all potential travelers to Cancun.