Location
Puerto VallartaProperty information
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Resort details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer ratings & reviews
TripAdvisor traveler rating
11286 reviews-
Paradise!
We held my daughter’s wedding at Secrests/Dreams. Nearly everything was perfect! We experienced excellent service from our Butler; Jose Becerra. He took care of everything we asked of him quickly and with a smile, whether it was for us or our wedding guests. The food & bar servers were all attentive and friendly. There are quite a few dining options available. The resort is very clean and well maintained. It is a tropical paradise! Our only complaint would the condition of the bride & groom’s room. They were in a master suite where the air conditioning wasn’t working properly from the day they checked in and then the ceiling started leaking. It took them 6 days to even offer to move them after reporting the issue daily. We had 80+ guests staying at this resort for the wedding and this was one thing they should have handled better, especially for the wedding couple.
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Great property, poorly managed.
The resort is nice and staff was amazing. No A/C in any of the restaurants made our visit miserable. Management lied to us about the A/C telling us it was working, but later found out it was under repair. We had to move our entire group of 8 off resort property for dinners because it was too hot to eat at the restaurants. No A/C for breakfast or dinner puts someone in a bad mood real quick.
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The staff is amazing at this resort
We had a wonderful time, it was our first time in Puerto Vallarta. The staff was amazing! Daniel at the pool was great, he always went above and beyond to make sure we were well hydrated! Mauricio and Ana at the spa were very professional and we thoroughly enjoyed our couples massages. We ate at Capers in the wine cellar and Fransisco was so helpful, explaining each course and making sure each dish was allergy friendly for me. The food was delicious. Andi with UVC was very helpful with anything we needed and always kept in communication with us daily. Finally Carmen in housekeeping was so great. Our room was always made up early and I loved the turn down service. She always set up my slippers on the side of the bed, which I thought was a special little touch. The food in the specialty restaurants was very good, the buffet could be better but not a deal breaker. We had a lovely time and hopefully will be back one day.
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Great Place to Vacation
Really great place. The restaurants are great. The show and music in the Mexican Restaurant was Amazing. I really enjoyed the pool. The pool concierge David was amazing. He went above and beyond to help us. The town was safe to walk in and around during the day. We didn’t venture out at night. The only thing we didn’t care for was the loud music in the evening and the slamming of doors till 2-3am. But over all it was an Amazing experience.
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Girls birthday trip
David (pool concierge), Edgar and Daniel ( pool waiting staff) were AMAZING our entire stay! They kind, understanding, fun, and ON TOP OF THINGS!! None of them ever let the ball drop on anything. Thank you for a wonderful stay. This was a great girls getaway but I will be back with my husband to share this experience.