Serenity at Coconut Bay - All Inclusive

Customer ratings & reviews

TripAdvisor Traveler Rating

1791 reviews

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  THE BEST RESORT TO HAVE YOUR HONEYMOON

  We stayed here for almost two weeks for our honeymoon. This resort offers a honeymoon package that includes so much! The resort itself is stunning. Everything is kept pristine. I love the "boutique" feel. It never felt crowded. The food was DELICIOUS! They had rotating specials so meals never felt repetitive. Even the room service menu was really good. Our room was beautiful. We made use of our plunge pool, lounge chairs and hammock. There were days we wouldn't even have to leave the room. This resort thinks of everything you need to ensure you have a relaxing and romantic honeymoon. Now the most important part that makes this place so magical....THE STAFF! The handwritten notes and thoughtfulness that goes into their daily routine makes this place unlike resort we have ever visited in the past. We are so happy we didn't choose the commercial resorts like Sandals. I know we would not have received this amount of attention and hospitality. Everyone was great and always greeted us with a smile but I have to give a huge shoutout to our faves NELLA, TOYA, SABBY, RAY, and KEVIN. They go above and beyond for guests. They quickly became like family and knew us by our names. The effort and details they put into their customer service is phenomenal. Our butler DANIEL deserves his own shoutout. Daniel was so polite and friendly. From the start of our trip to finish he didn't miss a detail. He knew the drinks and snacks we liked and always made sure we were stocked with them. He would check in to see if we needed anything. He planned our itinerary which was so helpful and well planned out. He even picked up a hat outside the resort that I couldn't find and was looking for as a souvenir. Daniel is amazing at his job and I would definitely recommend him to other couples. We are already trying to plan our next trip back. There is NO place like this. Thank you to Serenity and staff for making our honeymoon a trip we will remember for the rest of our lives!

  Apr 28, 2025
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  Our St. Lucian Family

  Best service around! Our butler Daniel was the greatest, very friendly, very knowledgable of the area and fun activities to do and did a great job of staying in communication with us, making sure we understood the extent of the amenities for us to take advantage of, and very personable in his style of service. Kevin & Ray at the bar were so fun! Hilarious, always in a good mood, excited to see you and can often times be found dancing and having a good time. They’re contribute handsomely to the fun and energetic culture that exists around the main pool/resort areas. The nighttime chef is an all-star. One day we went deep sea fishing, caught some Mahi Mahi and brought it back. The chef cooked it that night, thought I would only get one style of preparation but he went above and beyond, surprised us with 3 different, unique styles that all tasted AMAZING! Above and beyond. A 5-star chef no doubt. And lastly the men & women who served us at each meal and throughout the day - Lee, Tyler, Jessa, Toya, Sabby - they took the time to get to know us personally and made us feel at-home and like part of the family. We love you all, Thank you from the bottom of our hearts 🙏🏽 Jordan & Tori

  Apr 27, 2025
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  10/10 amazing experience

  My wife and I stayed at Serenity for our honeymoon for 10 days and could not recommend them enough. Everything was beyond our expectations. The food was excellent for every meal. Even the all day snacks at the pool or room service was very good. We were originally worried that there was only one restaurant on the premises, but we got everything on the Greathouse menu and it was all excellent and we went every day. The daily breakfast to the room is also a great way to start the day. Delivered on time each day. You also have access to the bars and restaurants at Coconut Bay, which we did one night, but Greathouse is the best. The property was very clean even the bathrooms by the pool. The rooms are spacious, comfortable, and clean. A/C worked great. The private plunge pools in the room were also great to relax in. On some days they have special lunches, dinners, and activities like live music, karaoke, and different classes of which I recommend them all. The lunch and dinner events they have on some days of the week are just as good as Greathouse and add variety to the food options if you are worried about eating at Greathouse too often (which you don’t need to worry about since everything on the Greathouse menu was very good). I have been to quite a few all-inclusive resorts in the Caribbean and always worry about the quality of the food, but this was the best all-inclusive food I’ve had in my experience. We were always kept busy if we wanted to be or had lazy days by the pool. The service was next level. Our butler Kert was amazing. He took care of everything for us including booking dinners and any excursions we wanted to do. He made our whole itinerary for us for the week when we arrived that we could adjust if we wanted to, but he was spot on. He made everything so easy and even left us some surprises in the room. He stocked our fridge with waters, sodas, and alcohol each day and checked in on us if we needed anything. The entire staff is so welcoming and made our time there so great we can’t wait to go back. Big shout out to Kevin, Toya, Ray, and Hannah. Friendliest people that make your time there so fun and welcoming. The drinks were good, quality liquor and definitely not watered down like some all-incisive places do. The place is run seamlessly. Highly recommend a day in a beach cabana and a massage in your room. The sushi making class with Lucy was also a lot of fun and delicious. The resort is 5 minutes from the airport so super easy drive which alleviates some stress of catching your flight home.

  Apr 25, 2025
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  A dream vacation!

  Serenity at Coconut Bay is like stepping into a dream. We left the commotion of the airport behind as we took a quick private limo ride to Serenity. Already we were starting to unwind. Our butler, Davidson, met us at the entrance and welcomed us with coconut water. The staff is genuinely welcoming and friendly everywhere we went. Davidson reserved all of our adventures on site and off. The Drive and Fly Buggy Tour through the rainforest was a fantastic adventure! David’s always made sure we had a bubble bath to return to after a busy day! I felt so pampered and spoiled! Our beach cabana day was a private luxury. Away from the bustle of Coconut Bay we thoroughly enjoyed the cabana shower to rinse off and the cooler and food of our choice delivered by Gina who stepped in seamlessly for Davidson that day. We enjoyed a few days at the pool with soothing music and the company of people from all around the world. Serenity is never crowded because there’s only room for 36 couples! My husband enjoyed the pool loungers but being sensitive to the sun I opted for a cabana. We also did the ATV Tour. I was a little nervous initially because I never drove one before but after a few rounds of the practice trail I was ready! The guides were very attentive. There is so much more to say. Our overall impression was of a complete staff that made us their priority, inquired about our days and remembered our preferences. At the end we felt like we were leaving friends behind. Our Serenity vacation is the best trip we’ve ever been on. See you next year friends!

  Apr 25, 2025
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  Babymoon 2025 - Truly Serene!

  Serenity at Coconut Bay truly lives up to its name, and the reviews on TripAdvisor tell the story. My wife and I spent 7 nights at Serenity in April of 2025 for our babymoon, and I couldn’t imagine a more perfect choice. The suites are unbelievable, massive units, the food is delicious, and the service is the best we’ve received at any resort we’ve had the pleasure to stay at. The Grand Romance package is a must, we very much enjoyed the beach cabana, pool cabana, massage, private island excursion, pool cabana dinner etc. We especially loved the private feel of the resort, it was so easy to slip away when we wanted to be alone, but there are plenty of opportunities to be social as well. We loved the nightly entertainment and activities such as the Rum Fete and Dinner Under the Stars. They also have multiple daytime activities (Tacos & Tequila was our favorite). What sets this resort apart is the service; our butler, Davidson, was unbelievably accommodating to my wife’s pregnancy, planning our week to ensure that she was comfortable and able to participate in everything we were looking for (pre natal massages instead of regular, chocolate making class instead of mud baths etc). The people at Serenity truly care about crafting a memorable experience for you, and everyone was beyond friendly and accommodating everywhere we went (shout out to the Great House waitstaff, bartenders etc). We also loved the touches of coming back to drawn baths in our room and various cute towel animals and kind notes, it made us feel very special. If you’re looking to take a romantic vacation with your spouse for any reason (honeymoon, babymoon, anniversary, just because) - you’ve found the perfect place. Serenity lives up to its name in every respect, 10/10 and we will absolutely be returning.

  Apr 21, 2025