Hotel Promotions
Enjoy special limited time offer.
The discount is already reflected in the vacation price.

Applicable Dates:
Booking Dates: 22 Jan 2021 onwards
Travel Dates: 22 Jan 2021 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Room Upgrade.
Guest will receive Room upgrade from Junior Suite Garden View to Junior Suite Ocean View.
Applicable Dates:
Booking Dates: 01 May 2025 to 29 May 2025
Travel Dates: 01 May 2025 to 15 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 50%.
The discount is already reflected in the price.
Applicable Dates:
Booking Dates: 01 May 2025 to 29 May 2025
Travel Dates: 01 May 2025 to 15 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon welcome gift to enhance your stay.
Guests celebrating their honeymoon with us will receive:

• Free room upgrade (subject to availability)
• Fruit basket with bottle of champagne
• 15% discount on massages
• One $1500 Resort Credit coupon per room

To receive this offer, just enter "Honeymooners" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information: Proof of marriage must be provided at check-in.
Applicable Dates:
Booking Dates: 27 Jun 2019 to 31 Dec 2050
Travel Dates: 27 Jun 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy all inclusive amenities.

The All-Inclusive program includes the following amenities:

  • Breakfast, Lunch, Dinner and unlimited snacks at any of the 8 a la carte restaurants on the property as well as the 7 a la carte restaurants at the Grand Palladium Costa Mujeres property
  • Alcoholic and non-alcoholic beverages
  • Free WIFI in all the facilities
  • Non-motorized water sports
  • Entertainment
  • 24 Hour Room Service
  • Personalized minibar with special beverages
  • Taxes and Gratuities

Important information: Restrictions may apply. Redemption information will be provided by the hotel at check-in.

Applicable Dates:
Booking Dates: 25 Jun 2019 to 31 Dec 2050
Travel Dates: 25 Jun 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Capricho
    International restaurant with self-service themed stations and show cooking.
  • Chic Caberet
    This venue requires a reservation and an additional fee payable directly to the hotel

    A delicious show. A spectacular dinner.

    Lights. Camera. Action! It’s time for Chic Cabaret. Prepare yourself for a delicious night-out with the stars as you make a toast to the best tunes of the century. Enjoy a party of flavors as you let our dancers, acrobats and timeless soundtrack carry you on a journey through the most unforgettable moments in history: from the 50’s to the present and everything in between, with of course some Latin beats thrown into the mix. Surprise your senses with an unparalleled combination of flavors and gripping performances at a dinner-show that will leave you breathless. And when the curtains close, that only means one thing…the after party has begun!
  • El Gaucho
    Argentinean steakhouse with the best cuts from the grill.
  • Helios
    Ibiza-inspired beachfront restaurant with fresh fish and rich rice dishes.
  • La Boheme

    A romantic atmosphere offering sophisticated cuisine from France.

  • Tapeo
    Traditional Spanish tapas and pinchos with a modern twist and the most extensive selection of Spanish wines.
OffSite Dining
  • Various Bars / Lounges
    15 uniquely themed bars are available, including a swim-up bar, beach bar, a sports bar, lobby and waiting bars, and even a sky bar.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • All-inclusive meal plan
  • Bell staff/porter
  • Children not allowed
  • Complimentary wireless internet
  • Concierge desk
  • Exercise gym
  • Pool
  • Sauna
  • 24-hour front desk
  • 24-hour room service
  • All-inclusive meal plan
  • Bell staff/porter
  • Children not allowed
  • Complimentary wireless internet
  • Concierge desk
  • Exercise gym
  • Pool
  • Sauna
  • Spa†
  • Whirlpool
  • Wireless internet connection in public areas
On-Site Wedding Services
  • Celebrate those special moments at this beach side resort, ideal for weddings, honeymoons and vow renewals. This resort offers personalized wedding packages and a number of event services, a romantic gazebo overlooking the Caribbean Sea, tropical gardens, as well as a variety of multi-function rooms that are uniquely decorated for the occasion.

† Fees may apply

On-Site Recreation
  • Direct access to a beach
  • Non-Motorized Water Sports
    Including stand-up paddle board.
  • Pool
  • Spa †
    Zentropia Palladium Wellness & Spa offers you the perfect balance between body, mind and soul. A luxury spa and wellness centre where all kind of treatments are on offer. With more than 4740 m2, distributed over two floors, its space is devoted to relax and wellbeing. Zentropia Palladium Wellness & Spa features rooms for different aesthetic treatments for the face and body, massages, a relaxation zone, waterfalls, a foot bath with stones, hot and cold hydromassage baths, a sensation shower, dry and humid saunas and an ice room.

† Fees may apply

Guest Reviews

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 14067 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    MUST GO TO RESORT!

    This resort is breath taking and a lot of fun! There are a lot of things to do at this resort and they have a lot of activities for adults. The restaurants are amazing and the service here is top notch! I would defiantly recommend this resort for couples or friends to have a good time at an all inclusive 5 star classy resort!

    May 10, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    First class resort

    First Class resort. Amazing resort! Butlers Bryan and Adrian were amazing!! The atmosphere from check-in to departure was welcoming. I highly recommend this resort, and the butlers Bryan and Adrian. Excellent value. I’ll definitely go back.

    May 10, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    5/5 star experience, we will be back every year

    This is our third time at this resort and we will continue to come back every year. Nothing will ever compare to the personableness of the staff #speedyGonzalez , quality of food, drinks, beach, and entertainment. TRS Coral thank you for another great stay and we can’t wait to see you next year !

    May 10, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    A lot of things to improve

    The attention of the buttlers is excellent, the attention of the waiters in the pool area is terrible, we bought a room upgrade that they offered us when we arrived where they mentioned that we would have the direct service in the pool of our room which is partially true because the waiters pass once or twice, then they disappear. The food is not spectacular or the level you would expect in this type of hotel. The Helios and Capricio restaurant have good options and the best service. We went to the sport bar to watch a game, they cut the transmission and didn't want to put it again giving priority to foreign tourism we ended up watching the game in our room. The facilities are very beautiful and of great quality, the bed and pillows are very comfortable.

    May 10, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wedding Weekend in Cancun

    We booked TRS Coral and GP for our wedding weekend. The facilities were clean and comfortable. The food was pretty good for an all inclusive resort. Family and friends also agreed it was a beautiful place. We are thinking of heading back there again next year. Our wedding coordinator, Mafer was amazing! She made us feel so comfortable and made sure everything went smoothly. She was great. Also on the TRS side, we had butlers (Benjy and Alexia) that helped us make reservations and even decorated our room beautifully after our wedding. Our only gripe was our family and friends were getting upgrades, but us the wedding couple were not offered an upgrade. Other than that everything was wonderful.

    May 10, 2025
Hotel advisories
  • AdvisoryIn order to attend the Chic Cabaret Show there is an additional fee: $45 per person/per show. The hotel can provide the current fee at check-in.
  • AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $33.94 Mexican Pesos (approx. $1.65 USD) per person per night. This amount is not included in your vacation price and will be collected at your hotel. Payable at check-in.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • Minimum guest age: 18
  • General policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.


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