Resort Details
- Cielito Lindo
Menu style dining features authentic “a’ la Carte” Mexican fare in a festive environment. Reservations required at the guest service desk.
- Fuji
This popular a la carte restaurant features Asian cuisine specialties.
- O’ sole mio
An Italian specialty menu offers exquisite “a’ la Carte” Italian dishes in a stylish atmosphere. Reservations required at the guest service desk.
- The PizzeriaWorld-class pizza and sandwiches are available for all guests.
- The Snack Bar
The Snack Bar serves a variety of lighter fare, including hot dogs, hamburgers & sandwiches.
- Topaz
Enjoy buffet-style dining in the resort's main restaurant. Topaz features a unique selection of international cuisine, including pairings with themed nights. Topaz is open for Continental breakfast, breakfast buffet, and dinner.
- Various Lounges/Bars
- Ambar Bar
- Aqua Bar
- Disco Bar
- Lobby Bar/The cocktail bar
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Babysitting,Offsite†
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Elevators Not Available
- Free parking
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting, Offsite†
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Elevators Not Available
- Free parking
- Game room
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Safe deposit box
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
- Wedding and honeymoon programs available. Please contact the Wedding Coordinator at the hotel directly for availability and pricing.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteKids Club with supervised activities (ages 4-12)
The new Kids Club is a nine-to-five activity center for children ages 4-12, showcasing a new video game room and a children's pool in the shape of the world's most famous mouse. Children will have a blast at the Mini Disco with piñatas, games and dancing everyday. - Direct access to a beach
- Motorized Water Sports †Wave Runner, snorkeling, diving tours and deep fishing opportunities are available.
- Non-Motorized Water Sports
A variety of land sports are available, including
volleyball, beach soccer, table tennis, a multiple use field, shuffle board, giant chess board, billiards, playing cards, board games, aerobics, and two lighted tennis courts.Water sports include non-motorized activities such as kayaks, snorkeling, sailing, water polo, aqua aerobics, boogie boards.
Daily activities programs hosted by recreation staff in a variety of languages
Kayaks, snorkeling, water polo, aqua aerobics, boogie boards, sailing, and windsurfing are also available.
- PoolAllegro Playacar features three pools: one for relaxing, one for activities and one just for kids. This property also has swim-up bars.
- Spa †
- Tennis courtThere are 2 lit tennis courts on-site.
- Golf †A golf course is located within a mile of the property.
- On-site EntertainmentNightly shows and entertainment: Guests also will enjoy a different and spectacular show every night such as "Boogie Dreams," taking you back to the 70's and 80's, or "Ingenious" the magic of Irish dancing and circus, performed by the resort's dancers.
- Chichen Itza
- Playa Del Carmen Town
- Other Local AttractionsA definite advantage of the resort is definitely its geographical location: it is close to Cozumel, Akumal and all the archeological park, towns and ecological activities
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
11167 reviews
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Feb 10, 2026Great Value for an Nice Getaway
Our 3rd visit in 3 years, and would definitely return again. Extremely nice smaller resort. Great customer service. We enjoy their food more than the larger resorts, it is more tasty/flavorful. After a few days the bartenders know our drink preferences, and are super friendly, as are the entire service staff. Very clean rooms and well kept grounds. Very relaxing. Entertainment staff is extremely friendly and tries to involve daily participation. Good wifi throughout. Safe, gated community. Close walk to 10th Ave PCD for shopping, entertainment or just people watching.
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Feb 05, 2026
Simply Amazing!
This hotel is simply amazing! Me and my husband had the best holiday and this is our new happy place. Everything is perfect. The food, the rooms, the pool and beach. Especially the staff go above and beyond, Humberto and Jania(jlo) were so friendly and welcoming they all work so hard to make your time here the best and it was! We also loved the wildlife on the resort!😍 Thankyou so much for the memories we will never forget!❤️
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Feb 01, 2026
Thank you for a great experience
We always enjoy coming to the Allegro and for the most part everything is good to very good we did speak to the entertainment manager on our last day and had made the following recommendations. 1, More afternoon entertainment like Mariacho Band and less of the pool party games. 2, You have a great venue for evening entertainment but it seems to be never use other than for showing movies. Many resort in playacar offer evening entertainment like musical, dance, and entertainment i feel this would be a positive addition to Allegro.
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Jan 29, 2026Vacation OK
Just returned from Allegro - 2 week stay. Hotel grounds are exceptional, We were in building 41 which is central and close to pools, beach and restaurants. Food at buffet was great, mexican and oriental restaurants were good, italian not so good. Beautiful beach, pool was very clean. Friendly staff. Entertainment staff seemed to hang out in towel hut - not much connecting with guests. Games that were played seem to take a very long time so we did not participate. Also they did not speak very good english - hard to communicate with them. Rooms is a little small. only closet to put clothes in. I took a closet organizer to hang in closet as there are no drawers. Glad I did. Shows were OK . They did not speak in English a few times so had no idea what they were doing. They need something to entertain guests between dinner and show - perhaps singer in lobby etc. Lunch is only available at restaurant at beach - need better variety - hamburger/hotdogs for 14 days is a bit much. All in all a nice resort but I feel we paid too much for what was offered
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Jan 23, 2026
We had a great stay!
We had a wonderful stay at Allegro Playacar and would absolutely return. The beach is beautiful—large, sandy, and very clean. We had no issues with seaweed; anytime some washed up, it was cleared away quickly, which we really appreciated. The pools were excellent—both clean and well maintained. There’s a lively pool near the beach if you want energy and entertainment, as well as a quieter pool that’s perfect for relaxing, which gave us the best of both worlds. I was pleasantly surprised by the food—everything felt fresh with lots of variety. While there could have been a few more kid-friendly options at dinner, it wasn’t a big issue overall. The rooms were clean and comfortable, and while the resort is a smaller, older property, it’s well cared for and has a lot of charm. The location is great too—easy walking distance to Playacar. Most of all, the staff were amazing—friendly, helpful, and welcoming throughout our stay. Overall, it’s a great resort with a relaxed vibe, and I wouldn’t hesitate to stay here again. One tip - ask for a room AWAY from the entertainment (building 12 or 11 is so noisy all night) people party well after 1am and i had a chid that could not sleep. Not the hotels' fault for been fun at night but i wish e were in a building far away from the noise.
- Advisory-Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisorySTUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 34 MXN (approx. $1.82) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Not Allowed