Bahia Principe Grand Coba - All Inclusive

Customer ratings & reviews

TripAdvisor Traveler Rating

17963 reviews

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  Bahia Principe Coba

  If you're a gold member don't bother, they took away all the benefits, Bahia is no longer the go to place, buffet was horrible, meat was dry, no more cooking pasta on the grill, same theme every night. Same old breakfast option. You only had 2 choices for dessert. We did have 2 great servers for breakfast the whole trip and I highly recommend them, Manuel and Aure. We've been going to bahia over 15 times and lost our business since they've decided to cut staff and cut down on what made them great. Mexico is not the place to go to at this time either, the airport experience was the worse, they confiscated my 3 bottles of tequila, now it's 100ml, think about that for a minute, they security guy had the oddasity to tell me that he didn't come to my country to visit that we went to his country, what that means is no more Mexico for me, they stole things from my luggage as well, they also inspect your carryon at the gate, really. Just an all around terrible time at the resort and airport.

  Oct 26, 2025
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  1st time to grand principe coba

  The hotel is large with a beautiful lobby and friendly staff had an issue at the start which was rectified and refund given. I arrived for 4 weeks from the 12th September to October the 10th only had 4 bad days of rain. Ive managed to book all the restraunts (14) le gormet, don pablo x3, tequila, torguga portifino x2 and my favourite the Japanese x6. It was mexican independence day 15th/16th September food ran out loads and place was totally full went to the fiesta at the hacendia. During the stay found food wrongly labeled and Luke warm bar the soup which was red hot plenty to try though for the price you pay. Gabriel and ofelia really looked after me in the lobby bar great credit to the hotel. Cocktails was lovely and entertainment had silent discos, bola, darts water polo and singers n bands in. Was in block 15 ground floor this was a long walk to the lobby and buffet. Take extra mossie spray least double same with suncream.

  Oct 25, 2025
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  wont be going back

  my husband and i have been to Coba over 20 times in the past 12 years have taken family out with us afew times also and we have always enjoyed it but this year was not a relaxing experience and the food wasnt very nice or much to choose from plus they have now taken away all of our black band privileges so it was like it was our first time so sorry to say we wont be going back

  Oct 24, 2025
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  A nice relaxing week !

  Stayed at the Coba 4T* in October for 1 week. I visited 7 years ago and can honestly say that the experience has been affected by cost cutting .In my opinion it would be lucky to get a 3* . Whether this was because a lot of the rooms were being renovated and they cut the budget accordingly for food and entertainment, I am not sure. The grounds which are kept pristine the staff are very friendly and the pool is very nice and clean. 1. The rooms are very dated nothing changed in 7 years. The staff kept them clean and I did not detect any smells which other people have stated. The mosquitoes at this resort are a major problem and numerous people including us had multiple bites despite using spray day and night and spraying the room. 2. The AI buffet at Kukulkan is repetitive and all meals were luke warm and the variety has been scaled back. Every day was the same choice with very little change, The staff were amazing, so helpful and attentive. In the Piscis Snack Bar, the trays of food were empty in minutes . They were not fast in refilling them. The staff behind the counter were miserable and looked totally fed up . 3. The pool bar was manned by 1 person and when there was an influx of locals , they could not cope with the excessively large orders which meant large waiting times. The self service drinks were very watered down. The pool and surround were kept very clean. The sunbeds were in desperate need of a good clean. 4. The building work was covered by a screen and there was no noise. 5. The beach at Coba was very quiet, no seaweed on the day we visited. You do need to catch a buggy to get there . 6. The lobby bar was great, never had to wait to be served. Staff very friendly. 7. The theatre shows appear to have been scaled back however the magician and circus show were really good. 8. In my opinion the entertainment staff make this hotel worthy of 4T. Ronaldo, Haziel, Alexhandro and Antonio and and the young lady worked so hard to include everyone in the daily activities. These people work so hard and speak to everyone . The maintenance staff also very friendly and worked very hard. 9. The A la carte restaurants at Portofino and Mikado were a welcome change and the staff were lovely.

  Oct 20, 2025
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  Ruined what’s meant to be a holiday of a lifetime !

  this is a 2/3 star hotel at a push horrendous food and customer service is shocking. manage to upgrade our food package which you don’t expect to have to do on a 5 star holiday @ a cost of $20 per day per person so a family of 4 for 2 weeks went up at the expense of excursions Bar staff are good and drinks are decent This hotel caters for mexicans at weekends whose kids run wild and parent stay at swim up bar all weekend

  Oct 18, 2025