Hotel Promotions
Non-refundable Rate - No cancellations or changes allowed
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Applicable Dates:
Booking Dates: 15 Nov 2019 to 31 Dec 2050;25 Aug 2021 onwards
Travel Dates: 15 Nov 2019 to 31 Dec 2050;25 Aug 2021 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

On-Site Amenities
  • 24-hour front desk
  • Airport shuttle service
  • ATM/Cash machine
  • Casino
  • Complimentary newspaper in lobby
  • Concierge desk
  • Conference facilities
  • COVID-19 - Essential Workers Only - NO
  • Dry cleaning
  • Elevators
  • 24-hour front desk
  • Airport shuttle service
  • ATM/Cash machine
  • Casino
  • Complimentary newspaper in lobby
  • Concierge desk
  • Conference facilities
  • COVID-19 - Essential Workers Only - NO
  • Dry cleaning
  • Elevators
  • Exercise gym
  • Express check-out
  • Free high speed internet connection
  • Free parking
  • Gift/News stand
  • Hairdresser/barber
  • Luggage service
  • Meeting rooms
  • Multilingual staff
  • Nightclub
  • Onsite laundry
  • Safe deposit box
  • Smoke-free property
  • Tour/sightseeing desk

† Fees may apply

Guest Reviews from BeachBound Customers

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 3204 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great service nice employees

    Good service and cleanliness. In the restaurant area we had the pleasure to meet Yuliana Suarez who was very attentive and courteous with us. Every experience here gets better and better. I will continue using this hotel for stay when traveling to the Dominican Republic. Thank you, Yuliana your service is amazing.

    Oct 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent experience.

    Hotel is clean, cozy, elegant. The best: the staff, it seems they have hand-picked the best people to work there, very helpful always, they make sure you are having the best experience, very educated in the way they speak and behave, upholding the best standards of hospitality.

    Oct 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Spa and pool

    Had a nice relaxing massage would definitely recommend it and they are respectful all the way and make sure you stay informed throughout the process thank you to Romelia and Julia

    Oct 07, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great place to stay

    One of my favorite hotels to stay in Santo Domingo, room are always nice and comfy, service is great. it is worthy to upgrade to Premium level, great view of the city, computers to use, nice seating area coffees and sodas included.

    Oct 01, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Salon & Spa

    Derby’s, Yonairis & Marleny did a great great job with our hair and nails . Especially since my hair is curly and my mother in law is a bit thin they were very polite and admirable . We totally recommend this place . If I ever come back to this hotel I will certainly come to the Spa

    Sep 27, 2025
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies:

    Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedMinimum Spring Break check-in age is 18 years oldThis property accepts credit cards; cash is not acceptedThis property uses a grey water recycling systemSafety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guardsThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    Special Checkin Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property's restaurant will be closed daily from 4-7 PM. This property's damage deposit is refundable via credit card after check-out, pending room inspection.

    Know before you go: This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Pool access available from 9:00 AM to 7:30 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets and no service animals are allowed at this property. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

    Optional Fees: Fee for buffet breakfast: approximately USD 22 for adults and USD 13 for childrenAirport shuttle fee: USD 50 per person (roundtrip)Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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