Resort Details
- Various Lounges/Bars- Beach Lobby Bar
- Pool bars- Teatro Bar - Various RestaurantsBeach Buffet Restaurant:Specialized in international food, this restaurant offers an exquisite range of dishes that will satisfy guests with the most demanding palates. A magnificent space with stylish decor.
México Lindo restaurant:You will not be able to resist the mouth-watering flavours and aromas of the country’s typical dishes, which respect the original recipes and flavours of each region in Mexico.A reservation is required, subject to availability, restrictions apply.
Rancho Grande Restaurant:This fantastic grill restaurant located in the swimming pool area is an incredible place to enjoy a delicious sandwich or casual buffet without missing out on the action.
- 24-hour front desk†
- Babysitting†
- Beauty shop/salon†
- Car Rental Services†
- Children's play area†
- Free parking†
- Lobby†
- Lounges/bars†
- Luggage service†
- Restaurant†
- 24-hour front desk†
- Babysitting†
- Beauty shop/salon†
- Car Rental Services†
- Children's play area†
- Free parking†
- Lobby†
- Lounges/bars†
- Luggage service†
- Restaurant†
- Room service†
- Safe deposit box†
- Shops and commercial services†
- Wireless internet connection in public areas†
- Convention Centre†
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Choose a wedding package suited to you and your partner for celebrating this very special union. The resort has a team of professional and special services so that everything turns out just as you wish. Please contact hotel directly for details and pricing of wedding packages.
† Fees may apply
- Basketball court †
- Billiards †
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
16362 reviews
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Nov 01, 2025Barcelo Maya Beach Resort 2025
Our third trip to Barcelo Maya and we truly enjoyed the atmosphere and the convenience, and the staff friendliness. You make it relaxing and fun!
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Oct 31, 2025
My thanks to the staff
Although we had a rough start with service and our issues with our room the supervisor on duty esther morales was very kind and more than helpful to rectify our situation . She was kind and courteous to understand the problems we were facing when it came to our concerns . I hope barcelo hotels can go back to the golden days when it was once a powerhouse . I think the food can be better and I know the servers at the buffets work very hard to serve the guests but sometimes its been a hit or miss . I want to give my thanks to esther morales and her staff for helping us and I hope I can return to barcelo sometime in the future . The beach is fantastic as we saw many different fish in the water . It was a great day and we have a few days left in our trip. That being said I am extremely greatful to senora morales and the barcelo maya beach staff for their efforts and hard work to helping guests such as ourselves.
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Oct 31, 2025Barcelo The Best
Second time to the Barcelo resort and again no disappointments, we just love everything about it well almost except our room was a bit outdated but kept very clean. . Forget the La Cart restaurants you don't need them the food in the buffets are fantastic with a huge variety every day. Two buffets and bars right at the beach if you enjoy staying under palm trees in a long clean beach all day drinking Margaritas or go into the pools just across between the bars. If your a sailor go book a free hobby cat in the morning for a windy afternoon sail or get a mask and snorkel and see the plentiful fish in the reef by the beach. Two double decker buses every twenty minutes to travel the huge resort to different restaurants or to the resort Plaza for free bowling or mini golf. Nightly entertainment with shows every night. There is always something to do or see. And lastly a warm heart felt Thank You to The Manager on Duty ; Lizzete Gutierrez, You are amazing with your help finding my cell phone. Sorry no pictures to show just memories.
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Oct 30, 2025
service
Maria displayed the best service and Uriel was great at accommodating and serving our drinks. Go to lobby bar to receive great service
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Oct 29, 2025Terrible Start to Our Honeymoon Vacation at Barceló Maya Beach – Avoid This Resort
We checked in today, and from the very first moment, everything went downhill. What should have been a smooth arrival turned into a frustrating ordeal. This was our honeymoon vacation and it got ruined. Check-in took forever - over 45 minutes – and there were only 2 or 3 families ahead of us. The staff moved at a glacial pace, and the employee who handled our registration, Jessica Ortiz, was rude. She gave us attitude. Not the warm welcome you expect from a supposed 5-star all-inclusive. When we finally got to our room, it was not what we expected. Yes I knew the furniture would be outdated but I didn’t expect to see pink lipstick stain on one of the pillows, and the bedsheets had brown stains. There was only 1 tiny peanut snack for two people. We had to keep calling for more water. And had to ask for toiletries as that was not provided. Majority of 5 star hotels would provide that. Seems like Barcelo Maya has been cheaping out big time. And make matters worse, the electrical circuit in the room kept tripping 3-4 times during the night, leaving us in darkness. Unacceptable for a resort charging premium prices. The food situation was the final straw. I saw a lady digging through a stack of tortillas with her bare hands and long fake nails, flipping through them like she was looking for something – completely unsanitary. Then, right in front of me, another guest grabbed food with her bare hands from the buffet. I lost my appetite on the spot. It’s a health hazard. For the amount we paid, this was unacceptable. The only redeeming feature is the beach – it’s clean, with beautiful turquoise water. And the workers at the Strikers Sports Bar were very accommodating and friendly. Tip: If you’re considering this resort, go to the Maya Caribe side instead – it looks far better maintained from what we’ve seen.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 34 MXN (approx. $1.82) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Advisory-Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisorySpring Break groups are allowed with Quad Rooms. At least 1 guest must be at least 21. 5 nights minimum stay.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 26.06 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
- AdvisoryGuests booking Superior room at Barceló Maya Colonial/Tropical or Barceló Maya Beach/Caribe will not be guaranteed to be placed into the hotel they select. Guests will be assigned either hotel based on occupancy at the time of arrival. Both hotels provide the exact same product and guests staying at either hotel have access to the amenities and facilities at both hotels, which are located within the same resort complex.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Not Allowed