Resort Details
- Various Lounges/Bars- Pool Bar- Caribe Lobby Bar- Teatro Bar- Strikers Sports Bar
- Various RestaurantsCaribe buffet restaurant:Specialising in international cuisine, this restaurant offers an exquisite gastronomical variety to satisfy even the most discerning guests.
La Fuente Restaurant:This restaurant offers varied and exquisite dishes with genuine Spanish recipes to delight the palate of adults and children alike.A reservation is required, subject to availability, restrictions apply.
Restaurant Captain Morgan:Grill restaurant located in the area surrounding the swimming pool. Enjoy the delicious sandwiches or the informal buffet without going far.
- 24-hour front desk†
- Babysitting†
- Beauty shop/salon†
- Car Rental Services†
- Children's play area†
- Free parking†
- Lobby†
- Lounges/bars†
- Luggage service†
- Restaurant†
- 24-hour front desk†
- Babysitting†
- Beauty shop/salon†
- Car Rental Services†
- Children's play area†
- Free parking†
- Lobby†
- Lounges/bars†
- Luggage service†
- Restaurant†
- Room service†
- Safe deposit box†
- Shops and commercial services†
- Wireless internet connection in public areas†
- Convention Centre†
-
Choose a wedding package suited to you and your partner for celebrating this very special union. The resort has a team of professional and special services so that everything turns out just as you wish. Please contact hotel directly for details and pricing of wedding packages.
† Fees may apply
- Basketball court †
- Billiards †
- Bowling alley †Strikers Sports Bar & Bowling Center
- Miniature golf †Miniature golf is now open until midnight, at midnight there is an additional cost for lighting.
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
10862 reviews
-
Sep 12, 2025Maya Caribe - it’s all about great customer service
The Maya Caribe is one of our favorites. We thought we booked two rooms Premium Level swim up. Jaqueline in Premium check-in was gracious when pointing out our error, and with her supervisor Michelle ensured we got the rooms we were expecting. Was actually surprised how good the views were from the upper level Jr Suite. The Premium rooms are all renovated, very comfortable and worth the upgrade.The staff are always great, Emilia and Yordi at the pool bar, Estella and Maria in the buffet. Kitchen staff were accommodating with dietary restrictions, housekeeping all super sweet to make our stay more comfortable and easy! So many activities or do nothing, your choice! If you have a question or are unhappy with anything they really do go out of their way to make it right - don’t wait, just ask.
-
Sep 11, 2025
Barcelo Caribe.
Worth to stay there. Beautiful nature and wild life. Would recommend this resort to my friends and family.
-
Sep 10, 2025Disappointed with Customer Service
I have always loved this hotel for its beautiful beach, but unfortunately, the service in most of the buffets, restaurants, and bars was very disappointing. The staff showed little professionalism or interest in their work. Many times we had to get our own drinks because they wouldn’t even bring water to the table. Every time we went to eat, we felt like we were bothering them, which is not what you expect from a resort of this level. At one point, we stopped tipping because there was no effort or interest in serving guests. One situation that stood out was when I asked a waiter to please clear some plates, and his response was, “What else?”—which felt extremely unprofessional. Another example was at one of the pool bars, where I tried to order a drink. The waitress was busy telling a story to her coworker and didn’t even bother to ask what I wanted until she finished. This was very unprofessional and made us feel completely ignored. Sadly, these were not isolated incidents; I could share several stories like this. It’s a shame, because the beach is amazing, but the way we were treated was unacceptable for the price we pay. Please, Barcelo, pay more attention to the type of employees you are hiring and how they are trained. Right now, it feels like many of them don’t even want to keep their jobs. For this reason, I will not be coming back.
-
Sep 09, 2025
Great resort for all
Terrific place to wind off and relax with plenty of things to entertain yourself during any time of the day and night.
-
Sep 09, 2025
WONDERFUL BARCELO MAYA CARIBE
Group of friends celebrating birthdays, we couldn't ask for a better place for our celebration. Thank you!
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 34 MXN (approx. $1.82) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Advisory-Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisorySpring Break groups are allowed with Quad Rooms. At least 1 guest must be at least 21. 5 nights minimum stay.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 26.06 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
- AdvisoryGuests booking Superior room at Barceló Maya Colonial/Tropical or Barceló Maya Beach/Caribe will not be guaranteed to be placed into the hotel they select. Guests will be assigned either hotel based on occupancy at the time of arrival. Both hotels provide the exact same product and guests staying at either hotel have access to the amenities and facilities at both hotels, which are located within the same resort complex.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Not Allowed