Resort Details
- Buffet Restaurant - Miramar
Breakfast: every day
A la carte Breakfast: every day – Terrace area.
Lunch: every day
A la carte lunch: every day – Terrace area.
- Premium Level Lounge
Offering food and drink service to Premium Level guests.
- Specialty a La Carte Restaurant
-Japanese restaurant “Sapporo”
-Italian restaurant “ La Dolce Vita”
-Mexican restaurant “Agave”
-French restaurant “La Comedie”
A la carte service available
- Various Bars- Music & Pool Bar- Bahia Bar- Bahia Bar Terrace (Live DJ music, Participation activities)
- 24-hour front desk
- 24-hour room service†
- Babysitting†
- Beauty shop/salon†
- Car Rental Services†
- Currency exchange†
- Lobby†
- Lounges/bars†
- Luggage service†
- Pool†
- 24-hour front desk
- 24-hour room service†
- Babysitting†
- Beauty shop/salon†
- Car Rental Services†
- Currency exchange†
- Lobby†
- Lounges/bars†
- Luggage service†
- Pool†
- Restaurant†
- Safe deposit box†
- Shops and commercial services†
- Wireless internet connection in public areas†
- Internet Access†
- Meeting/Board Rooms†
- Please contact the hotel for additional information.
† Fees may apply
- General †- Aquatic sports- Dressel Divers ($)- Dolphinaris
- Gym †Barcelo Maya Riviera gym
- Miniature golf †18-hole golf course.
- Non-Motorized Water Sports †
- Pool †
- Spa †Barcelo Maya Riviera Spa
- Sports court onsite †
- Tennis court †
- Theatre †Hotel will be providing a different experience to the guests, offering a Mexican Fiesta every Thursday at the main theater – Maya Arena, which will provide a Dinner & show as well a buffet of traditional Mexican food, Souvenir fair, mariachi, traditional Mexican ballet and live music.
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
7243 reviews
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Jan 25, 2026Excellent
You'll have a great time in this paradise on earth and enjoy a gorgeous view at the same time while soaking up the sun!
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Jan 25, 2026
Frustration, then the best trip ever
I have been visiting the Riviera Maya for 25 years. This hotel provided the most frustrating experience in that time, and then the best. Con: Check in and restaurant reservation In research, I noticed many travelers complain about the antiquated and time-consuming check-in. They were right. I have never experienced such frustration with a hotel. We waited in line at our original booking, the sibling resort Barcelo Maya Palace, for one hour before learning we had been moved across the complex to the adults-only Riviera. At the Riviera, we waited in line another 45 minutes before checking in. Barcelo did not charge more to upgrade to the adults-only resort. Then booking the restaurants, which travelers advised to do immediately upon check-in, took another hour. Pro: Everything else Beach -- Stunning, beautiful, clean. Watch for rocks though. Bring water socks/shoes. Plenty of chairs, never had trouble finding a spot among the many palm trees. Pools - Beautiful, loved the swim-up bar. Staff - As always, the service shined. All were friendly, kind, and appreciative of tips. Room - Beautiful, clean, spacious. Buffet - Variety and quality. Anyone who complains, feel free to ignore them. I have visited AI resorts for 25 years and the buffet selection was the best. A la carte restaurants -- All were fantastic. Really enjoyed the Japanese and French. Drinks - Customary AI quality. If it's not strong enough for you, ask for an accompanying shot. Staff will make you anything. ***********Staff at AI resorts earn little. Please tip as generously as possible. If you can afford this place, you can afford to tip!
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Jan 23, 2026
Great vacation destination
Cannot beat their beautiful beach access. Friendly and attentive staff with good food options at the buffet. Utilize the great food in the restaurants. Agave is our favorite!
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Jan 23, 2026Discrimination at Barcelo Riviera Maya hotels
Discrimination at Barcelo Riviera Maya hotels My wife and I stayed at this resort for two weeks starting January 5, 2026. This is a complex of 6 hotels of which middle 4 (ours included) have a right of use buffet restaurants, beach grills, bars and a la carte restaurants of all 4. There was an event last weekend of our stay called “Girls just wanna have weekend” for lesbians. Barricades started to be raised on Thursday afternoon which effectively cut of our access to our favorite restaurant and made our walk to other one right beside it 4 times longer. Hotel personnel guarded these gates. At first, we tried to ignore them since it was a clear breach of our rights stated in our booking contract. Management later also hired security guards who were quite aggressive (guard chasing and preventing my diabetic wife trying to go to washroom). While regular guests had limited movement in the resort, event attendees had freedom throughout the whole complex. It not only violated their own policy (stay at one play at four) but in my opinion was illegal since it was discrimination against one group of paying guests in favor of another. There were other problems which also affected us, for example women crowded not only ladies’ toilets but men’s as well. Very often I went to men’s and there was a lineup of women inside. The whole event could and should have been organized in a different way which would not affect other guests.
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Jan 23, 2026Great Property for an Inclusive Stay
We stayed at the Riviera Maya for the Brandi Carlile festival. The property is beautiful! Extremely well maintained with wonderful staff, gorgeous pools and views and great alcohol selections. The buffet food was just average, which might be the product of attending a large music festival. The restaurants at Riviera Maya were amazing! I would and will go again.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 34 MXN (approx. $1.82) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.