Resort Details
- Various Lounges/Bars- 2 Lobby Bars
- 2 Theatre Bars
- 2 Poolside Bars
- 1 Discotheque - Various Restaurants- Colonial Restaurant, Buffet style
- Tropical Restaurant, Buffet style
- Mariachi Grill, Offering lunch and snacks
- Palmeras Grill, Offering lunch and snacks
- Mare Nostrum, A la carte restaurant offering seafood
- Kyoto, A la carte restaurant offering Oriental cuisine- Santa Fe, A la carte steak house
- Capri, A la carte restaurant offering Italian cuisine
Dress code: Semi-formal. No Shorts, no t-shirts, no sandals.
- 24-hour front desk†
- Accessible facilities
- Babysitting†
- Beauty shop/salon†
- Car rental desk†
- Currency exchange†
- Free parking
- Laundry/Valet service†
- Restaurant†
- Room service†
- 24-hour front desk†
- Complies with Local/State/Federal laws for disabled
- Babysitting†
- Beauty shop/salon†
- Car rental desk†
- Currency exchange†
- Free parking
- Laundry/Valet service†
- Restaurant†
- Room service†
- Safe deposit box†
- Shops and commercial services†
- Package Sea Breeze.
Package Under The Stars.
10 person minimum. Both include marriage license and legal fees. Please contact hotel directly for more details.
† Fees may apply
- Basketball court †
- Billiards †
- Direct access to a beach †
- XEL-HA- ECOPARK
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
9760 reviews
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Sep 15, 2025Clean beautiful resort
Spent a week here and everything was great. Very clean and well maintained. Good variety of different food. Beach is what it is for the area...got to swim with turtles very cool
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Sep 14, 2025
Unforgettable weeding anniversary vacation at Barcelo Tropical
Our vacation was wonderful, and upgrading to the premium level was a true game changer. The added comfort and exclusive amenities made the whole experience much more relaxing and enjoyable. Tip? Request room 7309.
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Sep 14, 2025
Lots of fun!
Visiting for a friend’s 30th birthday. Food has been great, fun vibes, kid friendly too! Leslie Gomez in entertainment in the tropical resort is the best! Fun and helpful!
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Sep 14, 2025
I will be back!
Such a good resort! Leslie Gomez was incredible keeping everyone entertained and having fun!! Yummy food and beautiful place!
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Sep 08, 2025
Perfect place to vacation!
This was our 13th stay here and we still love it!! The beach is beautiful, even when the sargassum 'attacks' they somehow clean it up so quickly, its amazing! The snorkeling isnt quite as good the last few years, I think the sargassum has made the water less clear. But there is still plenty of fish to see - this year we saw an eagle spotted ray, sting rays and of course the turtles and numerous little fish. The food at the buffets is pretty good, and their is always something for everyone. There is always a huge variety of foods. There are a couple of employees that we did want to mention because they are outstanding. Hector Hernandez and Moises Guerra in the Colonial Buffet. They made our meals a delight. Besides quick service, they always had a smile and a nice word to share. They remembered all of our favorite drinks form last year and in addition, a couple time Moises decorated our table with special napkin designs and flower petals. Also at the Palace Buffet Hacienda, Araceli Calderon is great! Quick and friendly, remembers your name and drinks. But if you are a 'foodie' you will like the ala carte restaurants, they never disappoint! The pool at the Tropical is a good time. They always have some kind of activity. Whether it be Bingo or Water Volleyball - the activity staff (We love Pepe!!) make it fun!! If you just want to relax with a drink in hand, Jose Pacab at the swim up bar will quickly make you a delicious cocktail! The oceanfront suite is perfect! Its big, clean, cool and fully loaded - from sodas, beer to chocolate covered strawberries. It is just amazing! Cant wait til next year!!
- AdvisoryGuests booking Superior room at Barceló Maya Colonial/Tropical or Barceló Maya Beach/Caribe will not be guaranteed to be placed into the hotel they select. Guests will be assigned either hotel based on occupancy at the time of arrival. Both hotels provide the exact same product and guests staying at either hotel have access to the amenities and facilities at both hotels, which are located within the same resort complex.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 34 MXN (approx. $1.82) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Not Allowed