Resort Details
- Various Lounges/Bars- 2 Lobby Bars
- 2 Theatre Bars
- 2 Poolside Bars
- 1 Discotheque - Various Restaurants- Colonial Restaurant, Buffet style
- Tropical Restaurant, Buffet style
- Mariachi Grill, Offering lunch and snacks
- Palmeras Grill, Offering lunch and snacks
- Mare Nostrum, A la carte restaurant offering seafood
- Kyoto, A la carte restaurant offering Oriental cuisine- Santa Fe, A la carte steak house
- Capri, A la carte restaurant offering Italian cuisine
Dress code: Semi-formal. No Shorts, no t-shirts, no sandals.
- 24-hour front desk†
- Accessible facilities
- Babysitting†
- Beauty shop/salon†
- Car rental desk†
- Currency exchange†
- Free parking
- Laundry/Valet service†
- Restaurant†
- Room service†
- 24-hour front desk†
- Complies with Local/State/Federal laws for disabled
- Babysitting†
- Beauty shop/salon†
- Car rental desk†
- Currency exchange†
- Free parking
- Laundry/Valet service†
- Restaurant†
- Room service†
- Safe deposit box†
- Shops and commercial services†
- Package Sea Breeze.
Package Under The Stars.
10 person minimum. Both include marriage license and legal fees. Please contact hotel directly for more details.
† Fees may apply
- Basketball court †
- Billiards †
- Direct access to a beach †
- XEL-HA- ECOPARK
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
9803 reviews
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Nov 02, 2025Slick, big hotel complex were you can be bust all day everyday.
Stayed here for a week and really enjoyed it. Didn't, and didn't have to, leave the hotel in that time. Rooms, service, set up, food and entertainment are all very good. All inclusive, and for that you get to eat in 4/8 restaurants. Each had a pleasant setting and made a difference to the the buffet. Breakfast and lunch provides good quality, mass food. Never got fed up with it. The gym is big and has a wide range of weights and equipment. Dumb bells >30kg. Plus a load of aerobic machines. You can find 5km running around the whole site. Only problems with the gym are there are no changing rooms (so people walk in with their outdoor shoes on), and you have to go back to your room to shower. Pool areas are nice, some can be noisy though, so find your spot that suits you. Beach is nice and the sea safe and warm. You can always find sunbeds. You can use the none powered watercraft as part of your all inclusive. You get 25 minutes a day on the HobieCat, after sitting a short exam. The problem with this people queue up each day for the station to open and the process isn't the quickest. But at least you get to sail. They put an effort into the shows on in the evening. Worth going to. From the Tropical you have access to three other middle hotels. It's a big site. We would stay again.
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Oct 31, 2025
Highly recommended
Would definitely go again, Jose at the pool bar was the best! Very professional, polite and friendly he always kept the drinks filled up with little to no wait time !
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Oct 30, 2025
October 2025 stay 7 nights
7 night stay in Barceló Tropical. Would have liked a close option of late late night food or 24/7 accessible coffee machine… was great and atmosphere is nice
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Oct 29, 2025
Perfect stay
I have been going to this resort for years and never been disappointed. From the beautiful ground to the kindness of the staff, I couldn’t be happier.
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Oct 27, 2025
Mother/Daughter trip
Great food and staff! Check in was a breeze at the Premium in Tropical. Very large resort so lots of walking in the heat. All the restaurants we experienced were very good! Enjoyed the pools and beach and the hut where you could paint ceramics to take back home. Tons of shopping so you don’t need to leave the resort if you don’t want to. Would definitely recommend Barcelo!
- AdvisoryGuests booking Superior room at Barceló Maya Colonial/Tropical or Barceló Maya Beach/Caribe will not be guaranteed to be placed into the hotel they select. Guests will be assigned either hotel based on occupancy at the time of arrival. Both hotels provide the exact same product and guests staying at either hotel have access to the amenities and facilities at both hotels, which are located within the same resort complex.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 34 MXN (approx. $1.82) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Not Allowed