Resort Details
- Various Lounges/Bars- 2 Lobby Bars
- 2 Theatre Bars
- 2 Poolside Bars
- 1 Discotheque - Various Restaurants- Colonial Restaurant, Buffet style
- Tropical Restaurant, Buffet style
- Mariachi Grill, Offering lunch and snacks
- Palmeras Grill, Offering lunch and snacks
- Mare Nostrum, A la carte restaurant offering seafood
- Kyoto, A la carte restaurant offering Oriental cuisine- Santa Fe, A la carte steak house
- Capri, A la carte restaurant offering Italian cuisine
Dress code: Semi-formal. No Shorts, no t-shirts, no sandals.
- 24-hour front desk†
- Accessible facilities
- Babysitting†
- Beauty shop/salon†
- Car rental desk†
- Currency exchange†
- Free parking
- Laundry/Valet service†
- Restaurant†
- Room service†
- 24-hour front desk†
- Complies with Local/State/Federal laws for disabled
- Babysitting†
- Beauty shop/salon†
- Car rental desk†
- Currency exchange†
- Free parking
- Laundry/Valet service†
- Restaurant†
- Room service†
- Safe deposit box†
- Shops and commercial services†
- Package Sea Breeze.
Package Under The Stars.
10 person minimum. Both include marriage license and legal fees. Please contact hotel directly for more details.
† Fees may apply
- Basketball court †
- Billiards †
- Direct access to a beach †
- XEL-HA- ECOPARK
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
9631 reviews
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Jun 11, 2025Amazing place !
I loved all the food, amazing service, beautiful location, great entertainment and super friendly staff
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Jun 09, 2025Terrible service
This was our first time in Mexico and if I base my experience on this stay, we will never return. 1. We slipped on water in our room and realized we had a leaking refrigerator. Took them about an hour to address that. 2. My entire family had diarrhea midway into the trip. The only food we ate was from their restaurants. 3. Our toddler threw up on the sheets due to the gastroenteritis we all had. After 3 phone calls and a stroll down to the front desk it was changed almost 4 HOURS LATER. 4. They tried charging us for the entire bedding set, saying it had stained. Service is way below the mark. Based on our experience WE STRONGLY DO NOT RECOMMEND!!!!
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Jun 09, 2025Nice resort but not very accomadating
Don't leave arrivals sitting for more than 3 hours and past check in time while giving rooms to new arrivals. Bend your rules in the restaurants so family can sit together .
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Jun 07, 2025
Honest review
Great resort with great service. The buffets were delicious and the restaurants too. Some upgrades are due but overall it was worth the trip
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Jun 07, 2025
Our first all-inclusive experience!
We absolutely loved our first all inclusive experience, and first ever trip to Mexico. Everything from the incredible, clean grounds at the Barcelo to the food at the buffets, it was truly a phenomenal way to get our feet wet when it comes to AI's. The beach was great, although lots of sargassum when we were there. The staff worked tirelessly to ensure it stayed under control to the best of their ability. Swimming with turtles, barracudas and stingrays was fantastic. The ONLY downside was our room faces the Tropical Theatre and shows were LOUD. We're early birds, so not having the ability to fall asleep before 11pm was a challenge. We'd request a room not facing the theatre next time, if possible.
- AdvisoryGuests booking Superior room at Barceló Maya Colonial/Tropical or Barceló Maya Beach/Caribe will not be guaranteed to be placed into the hotel they select. Guests will be assigned either hotel based on occupancy at the time of arrival. Both hotels provide the exact same product and guests staying at either hotel have access to the amenities and facilities at both hotels, which are located within the same resort complex.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Not Allowed