Hotel Promotions
European Plan Inclusions
Guests will receive the following complimentary amentiies:

• Complimentary use of Stand up paddle boards, kayaks, Wind Surfers, Hobie Cat Sail Boats, Snorkel Equipment, and Swim Mats
• Small cardio workout room on property

Important information: Restrictions may apply. Inclusions subject to change without notice.
Applicable Dates:
Booking Dates: 07 Apr 2025 to 31 Dec 2027
Travel Dates: 01 Jan 2027 to 31 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
OnSite Dining
  • Iggies Beach Bar and Grill
    Casual seaside dining. Only bar located directly on the beach in St Thomas. Open for lunch and dinner.
  • The Oasis
    Features a one of a kind menu highlighting Caribbean foods prepared in a variety of ways, fresh seafood dishes and other Caribbean inspired cuisine.
  • Various Lounges/Bars
    - Pool Bar
    - Iggies Beach Bar and Grill
On-Site Amenities
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting,Offsite†
  • Baggage hold
  • Bell staff/porter
  • Children welcome
  • Complimentary wireless internet
  • Concierge desk
  • Elevators Not Available
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting, Offsite†
  • Baggage hold
  • Bell staff/porter
  • Children welcome
  • Complimentary wireless internet
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Lounges/bars†
  • Meal Plan Type: European Plan†
  • Pool
  • Restaurant†
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Internet Access
On-Site Wedding Services
  • Unique ceremonies on a beautiful palm-lined beach or a private catamaran. Unforgettable events in our gourmet restaurants or under the stars. Whether you are alone or with 80 of your closest friends and family, we offer effortless planning through a single event specialist for every aspect of your destination wedding.

† Fees may apply

On-Site Recreation
  • Direct access to a beach
  • Gym
    There is a small, cardio workout room.
  • Motorized Water Sports †
  • Non-Motorized Water Sports
    Sunfish sailboats
    Aqua tricycles
    Snorkel gear
    Swim mats
    Windsurfers
    View boards
    Kayaks
    Introductory scuba lessons
  • Pool
    There is 1 pool on-site. This property has swim-up bars.
Off-Site Recreation
  • Golf †
    Golf course located within 10 miles of the property.
On-Site Attraction
  • On-site Entertainment
    local entertainment

† Fees may apply

Guest Reviews

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 1800 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Great start followed by a horrible finish.

    Customer service was hit or miss, we had amazing service from Trevia, Tim, Donna, 007, Jamareson, and the whole beach hut crew. These standout individuals made our whole experience worthwhile and saved our trip. However we waited over an hour for our salads for lunch. We ended up canceling the lunch order and walking away due to it taking up too much of our day away while people around us all got their salads and sandwiches before us despite ordering after us. Then we had a hot water pipe burst in our room and flooded not only our room but the one beneath us. We tried to call the front desk but no one answered. My girlfriend had to run down to the front desk to voice our complaint while I piled up all our towels to prevent our stuff in the room from getting wet as the puddle engulfed most of the room. She was unable to find the front desk worker and Jamareson was kind enough to call maintenance for us. The maintenance worker who came was very informative and was up very quickly to try to resolve the issue. Unfortunately he did not have the part available to replace it. We waited over 2 hours and when he stopped back in was surprised we were still there and told us the front desk was supposed to call us and tell us to get a new room which they never called. We packed up everything and walked down to the front desk we sat and waited while since no one was there and when she came out seemed upset with us for interrupting her dinner. We had to eat a late dinner due to this debacle and wasted a part of our night. The next day we checked out and asked if anything could be done and she walked back to talk to the manager but manager never made contact with us about the issues we had or to try and make it right. All in all we had a good time but it was a tale of two different experiences. First few days were amazing but then plagued by issues and poor hospitality the last few. If it wasn't for the great people we met there and the amazing service and hospitality we got from the select few we encountered our experience with Bolongo would of been a complete disappointment.

    Jun 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing!!!

    The room was cozy and clean. Staff very friendly and helpful. Loved everything about the resort. Food and drinks were delicious. Had an amazing time. Would definitely revisit again.

    Jun 23, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Bolongo Bay Beach Resort is AWESOME! This is truly a superior resort!!

    This was one of my first time to St Thomas and one of my favorite vacations I've ever taken. Bolongo Bay is family owned, small, and excellent in every way. The rooms were clean, the beds super comfortable and great AC. The staff was top-notch, friendly and helpful. The food was 10/10 for every meal! Truly the best experience I've ever had at a resort.

    Jun 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best food and friendly staff ever.

    Super friendly family “feel” resort. Even the other guests felt family like. Our room 216 had a great view and location. Breakfast, lunch, and dinner meals were delicious and plentiful. Our sunset cruise with Benjamin’s crew on Heavenly Days was a wonderful experience. Tim’s tour took us up to Mountain Top and all around the island. We rented and drove a Jeep for week…. Even over to Trunk Bay on St. John. High Tide’s mahi tacos on St. John were almost as good as at Igges…

    Jun 11, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Avoid BOLONGO BAY BEACH RESORT IN ST THOMAS USVI

    WATCH MY VIDEO "Avoid BOLONGO BAY BEACH RESORT IN ST THOMAS USVI" on Youtube. I asked an employee when I was there how they got such good reviews and she laughed, saying they purchased them to offset the bad reviews. This place shoudl be condemned

    Jun 11, 2025
Hotel advisories
  • AdvisoryNo elevator – guest with mobility issue should book a Beachfront room.
General Policy
  • Check in: 3:00 PM
  • Check out: 11:00 AM
  • Minimum check-in age: 18
  • General policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    General Information - Room taxes are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet policy : Pets Not Allowed

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