These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
- Type of wine/spirit bottle provided is at hotel discretion
- Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products
- Any Spa Service or discounts that state valid pp/ps are limited to a max of two (2) adults per room
- Discounted amenities and services cannot be combined with other discounts or special offers on property
- All amenities are subject to availability
- Additional restrictions may apply on eligible Spa Services
- All services should be arranged with the concierge after check-in
Guests will receive $200 in Resort Coupons per room, per stay.
Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.
Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.
Redemption information will be provided by the hotel at check-in.
Important Notice: This entire offer is based on availability and can be modified or closed out at any time.
Unlimited -Luxury Inclusions program includes the following amenities:
- Limitless access to gourmet à la carte dining options without reservations required
- Unlimited international and domestic top-shelf spirits
- Unlimited natural fruit juices and soft drinks
- 24-hour room and concierge services
- Pool and beach wait service
- Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
- Daily maid service
- Endless daytime activities and live nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
- No wristbands required
- All taxes and gratuities
Important Information: Redemption information will be provided by the hotel at check-in.
Resort Details
- Barefoot GrillDelicious burgers and snacks served on the beach.
- CoquetteEnjoy gourmet A la carte French cuisine in an elegant atmosphere. Air-conditioned with outdoor seating available.
- CulinariaEnjoy a variety of international & eclectic dishes.
- KibbehGolden shell curtains in the center of this Eastern Mediterranean restaurant create a romantic, Asian atmosphere. Late night bites served buffet-style include mini pizzas and sandwiches, hot dogs, paninis, soup, chips, fruit and yogurt.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.** The Romantic Dining experience is valid on all new bookings at select BRAND Resorts & Spas made now through December 22, 2021 for travel from now through December 22, 2021. Cost varies by location. With this package, guests will receive one Romantic Dining experience during their stay. The Romantic Dining experience can be arranged with the concierge upon check-in. Price is based on double occupancy, per stay. Blackout dates and restrictions may apply. This entire offer is based on availability. This offer is combinable with other promotions. Not applicable to group bookings.
- Silk CityPan-Asian cuisine in an elegant atmosphere with 4 Teppanyaki tables for up to 11 people, a sushi bar for 7 people and 2 Tatami tables for 10 people. The bar also has 3 outdoor Balinese gazebos with tables for 6 people.
- SofritoEnjoy a taste of Latin Criollo cuisine.
- SpoonMain buffet restaurant featuring a variety of local and international cuisines. Air-conditioned restaurant with outdoor seating available.
- SpumanteA menu serving a variety of gourmet A la carte Italian specialties.Air-conditioned with outdoor seating available.
- The Nook CaféEnjoy delectable premium brand coffee drinks at this relaxing café.
- The StripWhite threaded curtains form waves in the center of this grill creating an elegant maritime atmosphere. Enjoy grilled specialties at this beachside restaurant.
Hours : closes at 11:00 p.m. - Various Lounges/Bars
- Deep Swim-up bar
- Foam
- Freestyle Swim & Entertainment Zone
- Showstopper
- Twist & Squeeze Bar
- Wink - closes at 1:00 a.m.
- Xhale Club Lounge
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- Business center†
- Casino†
- Concierge desk
- COVID test onsite
- Doctor on call†
- Exercise gym
- Golf,Offsite†
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- Business center†
- Casino†
- Concierge desk
- COVID test onsite
- Doctor on call†
- Exercise gym
- Golf, Offsite†
- Horseback riding†
- Pool
- Restaurant
- Spa†
- Tennis court
- Water sports†
- Wireless internet connection in public areas†
- Meeting/Board Rooms†
- Contact hotel directly for details.
† Fees may apply
- Basketball court
- Billiards
- Fishing †
- Fitness center on-site
- Horseback riding †
- Non-Motorized Water Sports- Introductory scuba diving lesson in the pool
- PoolThe resort has 5 pristine pools including 1 large pool, 2 quiet pools and 2 xhale Club pools.
- Scuba diving †
- Spa †
- Spa cabins to 6 double treatment cabins and 14 single treatment cabins
- Beauty salon facilities to 2 hair washer bowls and 8 hair styling stations
- Salon treatments
- Fish therapy
- Utter renewal spa
- Manicure & detox massage-Silk Skin Exfoliation
-Green Apple Exfoliation
-Chocolate Mint Exfoliation
-Muscle Soothe Moor Massage
- Tennis courtThere are 2 tennis courts on-site.
- TheatreThe resort has an air-conditioned, indoor theater.
- Volleyball
- WhirlpoolThe resort has 2 outdoor whirlpools.
- Golf †
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
21549 reviews
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Dec 05, 2025Fantastic hotel and entertainment
Carlos the man that serviced our room an absolute legend. The strip Grill, we had breakfast most days and the food was amazing, the staff were fantastic, we ate many times for dinner and again the food was fantastic but needs more options, some staff were amazing and they know who they are and others that want to be at there level. Pool also amazing and staff again amazing. Room nice and clean but needs iron and ironing board instead of a steamer, room service also needs more options, seems it caters more for the us than uk. We used the xhale some times but found the service in the lounge well they didn't look happy. Amazing entertainment. If you plan to come anywhere between December and May be prepared it's there high season so a lot of Americans now i work in a hotel but it was even to much for me since they only talk to other's from the states. Also akexander our concierge was amazing, always kept us up to date.
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Dec 05, 2025Please visit this amazing hotel
Absolutely amazing hotel! Definitely worth the trip and stay - The food, drinks, staff & beauty of the hotel is unmatched - I was extremely upset to leave! If the hotel want to give me a free complimentary stay I will return in a heartbeat
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Dec 05, 2025First time visit
Before I begin, get a drink, a snack, two drinks possibly. 3 stars for room, amenities, location. Wanted to give 5 but couldn’t get myself to based on their sales pitch (90 min wasted), few guilt tripping employees, and stomach issues. We arranged a shuttle bus through Amstar. They were very nice. The airport was easy to navigate. Workers will try to pull your luggage before you can so that they can get a tip. (I understand the hustle etc but I guess I just rather get my own and I also didn’t ask anyone to get it). The drive to the resort is about 45-60 min depending on the time and traffic. When we arrived to the resort we were welcomed with a drink and warm hand towel with a light fragrance on it. We arrived around dinner time after a long travel day so we just wanted to get to our room and freshen up to go out and get a bite to eat. Nope. A young man who worked there somehow managed to give us the cliffs notes but then we got suckered into meeting him the next morning for “the rest of the tour,” SIDENOTE: just say no….little did we know it was for one of those 90 min sales time share bs pitches. I signed no but somehow another young lady showed up and requests that we follow her to get breakfast which we had already done. I sat there and already said when she gets back we are going to leave and go to the beach as we had already planned. She sits down. I’m on my phone and she combatively makes a snide comment about how I better go get food because the 90 min is not going to go fast. I continue to look at my phone and I don’t make eye contact and tell her that we will not be sitting here for 90 min wasting time and or not doing what we came to do which was to enjoy some relaxation. She quickly responds well I’ll lose my job and get In trouble…I still continue to look at my phone and reply, you will not lose your job. We get up she’s angry and sorry but no, just say no. Save yourself the time unless you absolutely just don’t know how to say no then ok. I fill out a questionnaire and we leave. The beach was nice….until the shark infested area of vendors circling waiting for fresh blood to annoy and question constantly. I get the hustle but I feel like once you’re told no, then just stop asking. I finally put my sunglasses on where you can’t see my eyes and just relaxed even though they’d constantly ask us. Again we were there to relax not to continue to talk to every single person. Convos here and there but we are literally trying to just chill and enjoy the crashing of the waves sounds and the breeze. I work in events so I’m around thousands of people talking all the time so on vacay the last thing I want to do is talk. The bar by the beach area is nice. Ray was really nice. Pop up showers here and there but it’s a clean beach. The room…garden view and a cute little pool area with some nice cabanas. SIDENOTE: if you’re there to turn up get your party on and socialize then this is not the room for you. So glad they have these rooms available because the main pool is just loud and busy. Again we booked a vacation to relax and chill. So turning down was more our speed. TIP: take floating rings or something, the pool area there right out back is perfect for float, chill, drink. Put your towel on the chair under the cabana if you don’t want too much sun and if you do you can move your chair into the sun. TIP: have a little Bluetooth speaker so you can listen to music while relaxing. The food was ok in my opinion. But I wasn’t there to really eat so my better half and just really wanted beach and chill. We didn’t make reservations for the other restaurants or the ones next door but we heard great things. We just weren’t wanting to put effort in where we felt it wasn’t on our priority list. The buffet was decent. We of course had stomach issues so wasn’t surprised being our first time and all. TIP: take Imodium or whatever stomach meds necessary just in case. The barefoot grill by the beach was a bit too gross for me. Food wasn’t cold so I think as hot as it was probably is a reason a lot of people get stomach bugs. SIDENOTE: PACK SNACKS!!!!!!!!!! Drinks at the main bar were really good. Anthony makes some delicious passion fruit martinis. The crowd seems to be a little more wild and somewhat annoying after 11pm up there so if that’s not your vibe, call it a night. TIP: take a reusable straw…the paper ones get soggy fast. I know it’s environmentally friendly and I’m for it but I need a straw so I just use my reusable one. The thanksgiving dinner they set up I will say was very impressive. It was all on the plaza and the decorated area was just very beautifully done. Didn’t go to casino, spa, stores. The coffee shop was cute. Nothing extravagant, the drinks were watered down and or had no taste. Cute idea but needs a little improvement. Staff was nice. Space is very nice. Didn’t partake in any of the theme nights but they seem to do it up so I’ll give it up to them for that . Overall for our first time we enjoyed it. We won’t go back to this resort. When we go back in June we are planning somewhere else so good luck on your adventure. EXTRA: we did an excursion day trip through Amstar and that was great! The Saona reserve was amazing! Look into it get more information. Definitely the highlight of the trip.
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Dec 04, 2025
Amazing!
Beautiful resort with excellent service, food and drinks! The resort is big enough that you can relax or find fun activities - great entertainment also!
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Dec 04, 2025
Great for a girls getaway
The staff was amazing. You must do the Xhale Club room type. The perks were definitely worth it !!!!! There’s a market just outside the hotel to buy some great souvenirs.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- AdvisoryThe renovation is underway to expand the Silk Convention Center, to include five new breakout rooms and updated décor throughout the facility, also to update sections of the lobby, including a new Xhale Club Lounge, lobby bathrooms, and a new travel distributor representative area. work will take place from 8:00 a.m. to 6:00 p.m to ensure the guest experience is not affected.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel. - Pet policy : Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.