Resort Details
- 24-hour coffee shop
- 24-hour front desk
- Bell staff/porter
- Concierge desk
- Dry cleaning
- Elevators Not Available
- Free high speed internet connection
- Free parking
- Game room
- Gift/News stand
- 24-hour coffee shop
- 24-hour front desk
- Bell staff/porter
- Concierge desk
- Dry cleaning
- Elevators Not Available
- Free high speed internet connection
- Free parking
- Game room
- Gift/News stand
- Hairdresser/barber
- Health club
- Limousine service
- Luggage service
- Multilingual staff
- Onsite laundry
- Safe deposit box
- Smoke-free property
- Tour/sightseeing desk
- 2167
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
1441 reviews
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Jan 30, 2026Amazing family trip
This was the perfect trip for our family five, 3 kids ages 4,2,4 months. We stayed in one of the beach suites that was perfectly situated between the beach and pool. Everyone was so friendly on the property( waitstaff, housecleaning, maintenance, seriously everyone you pass by says hello and wants to interact with kids) . The 4 and 2 year old went to the kids club almost daily for their morning session , they always had fun activities planned for them. Not just a big toy room like some resorts. We went to the adult only restaurant one night, the hotel helped arrange for a baby sitter which was one of the kids clubs teachers which was nice because we had already met her and the kids were comfortable with her. The spa was amazing, both husband and I agreed that it was probably one of the best massages we ever had. Wish I found more time to check out the Pilates/yoga classes but it was hard with the littles but was able to attend a sound bath meditation and it was so relaxing. They helped arrange a half day boat trip for us, they took us to some secluded beaches and fishing around the reef. The only thing I can say that was mediocre was that maybe the food wasn’t Michelin star worthy but still really good. (we didn’t go with the all inclusive option so we went out to the other highly rated restaurants in the area and they weren’t any better than the restaurants on site) maybe one recommendation would be have a daily breakfast special but even then they do have a lot good breakfast menu and plenty of options on the buffet and a new smoothie choice for the morning! Would definitely go back one day and recommend to anyone looking for a laidback but luxury Caribbean experience.
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Jan 29, 2026Beautiful property, but too expensive
I actually stayed there in January 25 with my mum over my birthday. The grounds are beautiful, the massage was great and they went out of their way for my birthday - I received 3 cakes! The reason for the 4 instead of 5 stars is: it is way too expensive for what it is. Breakfast lacks choice and is mediocre, food on site is very expensive, watersports equipment is from the 20th century and the service overall is slooooow. Beautiful hotel at a beautiful beach, but half price would actually be acurate or offer what other hotels qithin this price range offer.
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Jan 26, 2026Never again
The location was nice, the food okay, but the staff and treatment was very unprofessional and rude, I've gotten better treatment and service at McDonald's. Btw make sure to go over your bills to prevent double charges.
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Jan 05, 2026
If you care about good service, look no further
It’s quite rare to find a hotel the size of Carlisle Bay (nearly 90 suites) that feels big when you’re there but still manages to offer a completely personalised service where everyone remembers your name and breakfast orders daily. The resort is absolutely impeccably presented. It’s not grand and opulent but understated and homely. It’s refreshing to visit a hotel where all the staff are so well trained and everyone seems to care about guests. Particular credit to Jason behind the bar and Leanne in the Indigo restaurant. Both have an infectiously upbeat view on life that completely takes you away from the City mindset. If you can get a newly refurbished room, you should. The fact that water sports are included is also a great perk and we went out on kayaks daily. Quite a few people in our group had specific dietary requirements (kosher) and the hotel were able to bring in kosher meat and adapt menus to reflect their needs. The food in restaurants was good, particularly the bircher muesli at breakfast. It would be nice to see some variety and changes day-to-day at breakfast, and Ottimo restaurant could improve their menu (I found the pizzas a bit tasteless) in my opinion, but otherwise the food is consistently good. Overall, a great stay. There’s quite a few people that regularly go back and it’s easy to see why.
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Dec 20, 2025
Antiguan holiday
The staff is exceptional. Every staff member we encountered seemed intent on making our stay the best it could be. We were delayed due to snow storm departing NY. Throughout our stay management was attentive and accommodating. My husband and I visited with our daughter and son in law and infant grandson. The resort is very family oriented and the the baby’s room was fully outfitted with essentials to make their stay very easy. We had ocean suites which were recently renovated. They were very comfortable and offered beautiful views and easy access to the beach. We booked through Amex fine hotels. We were afforded late check out but unable to upgrade rooms due to lack of availability of rooms. This was expected during high season. The restaurants offered diverse menus. We opted for the all inclusive which is a must have. Without it, your food and drink bill would be very costly if you are mostly eating onsight. We enjoyed our stay and will definitely be back. Shout out to Leanne @Indigo for her outstanding service and the beach guys working tirelessly to serve us all day in the beach!
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 21
- General policies:
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashSafety features at this property include a fire extinguisherThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Special Checkin Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Know before you go: This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Renovations: This property is closed from July 25 2025 to October 15 2025 (dates subject to change). The property is closed between July 25 and October 16.
Mandatory Fees: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: USD 5.00 per person, per night. This tax does not apply to children under 6 years of age. We have included all charges provided to us by the property.
Optional Fees: Airport shuttle fee: USD 58 per person (one-way)Airport shuttle fee per child: USD 22.00 (one-way), (from 2 to 12 years old) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.