Resort Details
- 24-hour front desk
- ATM/Cash machine
- Bell staff/porter
- Complimentary newspaper in lobby
- Concierge desk
- Conference facilities
- COVID-19 - Essential Workers Only - NO
- Dry cleaning
- Elevators
- Exercise gym
- 24-hour front desk
- ATM/Cash machine
- Bell staff/porter
- Complimentary newspaper in lobby
- Concierge desk
- Conference facilities
- COVID-19 - Essential Workers Only - NO
- Dry cleaning
- Elevators
- Exercise gym
- Free high speed internet connection
- Gift/News stand
- Luggage service
- Meeting rooms
- Onsite laundry
- Safe deposit box
- Smoke-free property
- Tour/sightseeing desk
- 2167
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
1535 reviews
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Oct 27, 2025Outstanding Experience Great Staff
This place was fantastic! Outstanding customer service. Everyone greeted you with a smile! From the front desk Andri who always greeted Everone with a huge smile and great customer service to Jennifer who was always so professional and extremely nice to everyone who I saw her work with. While the storm of Mellisa was outside she took time to talk with each customer and prepared great drinks. The gentleman who worked the door made sure each customer stayed dry as the walk to thier transportation. Great Job Hotel Catolinia. You are now my favorite Place to stay in Santo Domingo!
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Oct 10, 2025
Excellent in every way!!!
I recently stayed at the Catalonia hotel. My visit was spectacular. My room was cleanded daily. The breakfast buffet was great. I was treated very well and was very well informed about the amenities. I would like to give a big thanks to Jessica who helped me immensely. I also want to thank the amazing Rosa for her support. I highly recommend this hotel.
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Sep 22, 2025“Cozy Rooms, Lovely Views, Disappointing Restaurant Prices”
Catalonia Hotel Santo Domingo is a very cozy place, with comfortable rooms that offer a spectacular view of the ocean. Waking up to that scenery is definitely one of the highlights of the stay. Breakfast is varied, delicious, and the staff is very attentive, which makes the morning experience truly pleasant. However, there are some downsides: • The prices of food and drinks in the restaurants and the minibar are quite overpriced. • The menu does not include taxes in the listed prices, which leads to an unpleasant surprise when paying the bill. • On one of the days, the breakfast buffet was moved to the hallway due to a private event in the main restaurant. This created a bit of chaos since the service was not as good on that occasion. In conclusion, the hotel is excellent for accommodation, rest, and enjoying the ocean views and breakfast, but I would not recommend having lunch or dinner at the hotel restaurants. Exploring dining options in the city is a much better choice.
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Sep 19, 2025
STAY HERE
STAY HERE . Our third visit to this hotel and the experience keeps getting better and better. We checked in online to speed up the process and upon checking in we were greeted by Rocio ( RDM ) who took us to our room. Which I cannot say enough of! But I'll try. The room was updated, spotless, extremely clean, and with an ocean view. The bathroom was extremely clean and orderly and all bathroom toiletries were filled. Our stay included the Executive Lounge which includes desserts pastries and too hot dishes as well as two complimentary beers per person. The buffet breakfast in the morning was fantastic! The quality of food is excellent. Try the hot chocolate it is awesome! We would have stayed longer but our schedule only allowed for one night this time but rest assured we will be back and staying at the Hotel Catalonia in Santo Domingo. Last note . The Staff throughout the Hotel were phenomenal ! They are there when you need them and always have a 😁. Especially Rocio , THANK YOU !!!
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Aug 03, 2025Change Room 3 times a/c problems
Stays July 29 - August 3 During my recent stay at Hotel Catalonia Santo Domingo, I encountered a very frustrating situation that significantly impacted my experience. I had to change rooms three times due to recurring issues with the air conditioning system. Each move was inconvenient and disruptive—packing and unpacking repeatedly, interrupting my schedule, and dealing with ongoing uncertainty about whether the next room would be functional. This type of issue is unacceptable in a hotel of this category. It reflects a lack of effective preventive maintenance and a service process that fails to prioritize guest comfort when technical problems arise. I appreciate the staff’s courtesy and their efforts to assist, but the fact that the problem persisted highlights a more serious operational concern. I hope the hotel addresses these issues seriously. While the location and general facilities are very good, situations like this greatly affect trust and the likelihood of booking again in the future. The owners need to deals with this situation. Regards, Mr. Ortiz USA
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and cashThis property reserves the right to pre-authorize the guest's credit card prior to arrival.Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kitPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The hotel requires payment in advance of arrival when booking more than 5 rooms.
Special Checkin Instructions: This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Know before you go: Pool access available from 10:00 AM to 7:00 PM.Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Optional Fees: Fee for full breakfast: approximately USD 23 per personAirport shuttle fee: USD 45.00 per vehicleSecured self parking fee: USD 5.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.