Couples Negril - All Inclusive

Customer ratings & reviews

TripAdvisor Traveler Rating

5690 reviews

• 

  Beautiful Beaches

  Couples Resort Negril Pros: The beach was beautiful Security, we felt safe being at the resort Entertainment on resort options, there were daily activities to do during the day (posted on blackboard), including Shamari water aerobics at 1100 am, trivia with Keana, and margarita tasting with Margaritaville staff, Veronica, Samathna. Special shout-out to bartender Carmetia at the patio bar, who made a special shot for us. Also included are water activities, scuba diving, parasailing, water bikes, and catamaran nightly. Cleanliness: the resorts, grounds, and rooms were kept clean. Guest services were very helpful and organized with my wife's birthday cake Cons: The food options for special diets like vegan/plant-based were difficult; there were limited options, and no accommodations. An example we asked about a dish, whether the meat/almonds could be removed, and were told "no it's pre-made that way." Buffets: there was only buffets for breakfast. (Most resorts we have been to have buffets for breakfast, lunch, and dinner.)

  Aug 29, 2025
• 

  Paradise found at Couples Negril

  This was our third visit to Jamaica, but our first time at a Couples resort. It’s safe to say we’ve found our go to spot in Negril and so glad we decided to stay here to celebrate our wedding 26th wedding anniversary! Couples Negril is quaint, easy to navigate, and feels intimate, just a few minutes’ walk from one end to the other. Rooms: We stayed in Block 5, top floor (note: no elevators, so consider accessibility needs). Our balcony overlooked the sea, with breathtaking sunsets every evening. The room was perfect without an upgrade. The bed was firm and comfy (great for us). The bathroom was a good size—though I’m not a fan of rainfall showerheads, everything else (water pressure, temperature) was spot on. The bar fridge was restocked daily, housekeeping was excellent, and morning coffee and pastries delivered to our room became a daily treat by using the online app. AC worked perfectly. Dining: Dining was a major win for us, as no daily reservations required (except for Otaheite, the fine dining restaurant). We loved the freedom of walking up and being seated anytime. The food was very good, plentiful, and varied. Not Michelin star, but consistently enjoyable. We stayed 10 days and never got bored. Favourites: Veggie Bar, Lychee, and Cassava Terrace (especially breakfast with fresh omelettes and fruit). Jerk Chicken, I miss you already. Drinks were well-made and generous. Tip: bring a tumbler from home instead of using plastic cups. Staff: The staff truly make Couples Negril shine. While there were a few who seemed less enthusiastic (as is the case anywhere), most were exceptional, kind, and hardworking. Special mentions: Donna (Cassava + Beach Grill Terrace) Shemaree aka Uncle Maree (morning pool fitness) Franchesca (entertainment) Shevon (pool bar) The lovely lady at the coffee bar We loved chatting with them, learning about their families, and sharing smiles. Beach: The beach is the absolute highlight of this resort. One of the best we’ve seen in decades of travel. Powder soft sand, crystal clear water, no sargassum. Great for long walks, plenty of chairs and shade. Walk all the way past the resorts and get some beach steps in. Floats provided on every chair (no need to pack your own). No fighting for loungers. Vendors were respectful and kept moving along if you politely said, "no thanks, mon." Donovan’s daily singing and guitar was well worth a small tip. (Ask him to sing “Wrap It Up”—you’ll be glad you did!) We saw fish, starfish, and even rays passing by. Au Naturel Beach: We tried it! (when in Rome!) A totally judgment-free zone. We’ll probably use it more next time now that we’ve “ripped the bandaid off.” Downsides: no breeze due to barriers, so it gets very hot (especially in August), and no pool. A few more shade palapas would be a big improvement. Security does an excellent job keeping curious walkers from neighbouring resorts moving along. Activities & Entertainment: Couples Negril strikes a perfect balance of relaxation and fun. Options included: kayaking, paddleboards, snorkle, scuba, glass bottom boat, catamaran, water bikes, billiards, trivia, bingo, fitness classes, and live entertainment. The night bonfire, so awesome. You rarely see beach entertainment at night and we absolutely loved this part. We also loved the balcony swings overlooking the pool deck and terrace. Such a nice tough and we went here every night after dinner to enjoy the music and views. We loved that the vibe was chill, not spring-break loud. Guests were like minded, here to relax and not party hard. If you’re looking for a high energy, party resort, this isn’t it. If you want peace, connection, and fun activities, it’s perfect. Massage (Offsite): We booked a twilight cliffside massage at Tanya’s Secret Escape in Negril. Private car transport was sent for us. $150 for both massages + $40 for roundtrip taxi. Hands-down the best, most relaxing massage of our lives. Sunset overlooking the sea while being massaged—unforgettable. Pool: The pool is a good size with a fun swim up bar. In August, the water felt like a warm bath (still refreshing after the heat). Pool is aging, some cracked tiles and grout work needed. Lots of loungers, but a few more umbrellas for shade would be appreciated. Overall Impressions: Couples Negril won our hearts. It doesn’t have the glitzy glam of some mega resorts. It’s more vintage, authentic Caribbean charm, which we found incredibly appealing. We felt we got excellent value compared to other places without having that underlying "levels/butler/premium/exclusive" upgrades. Here, everything feels unilateral with no added fluff. It's one size, fits all essentially which was so refreshing. Couples, please do not every change this. Only suggestion: offer an onsite rebooking promotion and make it evident. We would’ve taken it in a heartbeat. We saw signs to "rekindle and rebook". But a great option would be to actually deliver an offer to a traveller and one that would be hard to pass up. I am a softie for being caught in the moment and just wanting to come back when a super offer is presented to me. After 10 glorious days, you won our hearts, Couples. Thank you for allowing us to celebrate 26 years of bliss in your beautiful home and country. ❤️

  Aug 27, 2025
• 

  Great resort for a group of friends!

  Just about to leave Couples Negril in the morning and wanted to write a review to call out all the great things this resort did and a couple of improvements it could try out. First to set the stage we are here as a couple with 3 other couples celebrating a birthday. The biggest thing to call out here are the staff, they are amazing and really want you to have a great and Human experience while at the resort. The food has been good, the entertainment staff amazing! They kept the days flying by, especially the team at the swim up bar, they kept everyone topped up and a smile all day. We had a some amazing Scuba dives led by Oooooomar! Who is an amazing dive master that helps all of us in order as we explored, including a great night dive! The boat was captained by Byron who also was great at helping out. We had some great service at the restaurants, and most recently have Kevin take great care of our whole party ensuring we all had the right meals and apps. Honestly this had been a great vacation and would highly recommend people check it out. Oo. And the catamaran was a to of fun led by Party Captain DEX! It is a must do. Couple of areas of feedback for the resort. The Lychee restaurant is… underwhelming, and could use some focus and attention. Staff are good but the food is not good. Suggest you pick one Asian cuisine, bring in external help and own the menu. Night time you need a few more spots for hanging out, Piano bar is fun but after a few nights you want something new, with AC and there is no other option. Final note, this place is a lot of fun for groups of friends, lots of day time activities, amazing staff and great value when you take advantage of all it offers. We will be back.

  Aug 21, 2025
• 

  Beautiful Beach, But Service & Food Were a Big Disappointment

  We stayed at Couples Resort Negril from August 1st to August 7th, 2025. This trip had been over 10 years in the making for us,we loved the idea of a couples-only resort, and we’ve always loved Negril. We’ve visited Negril many times before, but this was our first time at this property. Unfortunately, I left very disappointed. Service was hit or missed. Some staff were OK, but others were outright rude, which is unacceptable for a resort in this price range. The most frustrating part was the constant lack of menu items. 4 out of 6 times we ordered Jamaican patties, they were “out.” Room service was the same story,if they didn’t have something, they would simply bring what they had without asking. For example, we ordered two wraps and onion rings but only got the onion rings because “they didn’t have wraps.” The worst example was at the Japanese restaurant. We sat down, ordered sushi, and were told they didn’t have any. At an all-inclusive resort, this was shocking. Food and service were the biggest letdowns. Management presence was non-existent. The woman at the towel station was literally sleeping almost every time we went to get towels. On the positive side, the beach was stunning, the rooms were beautiful, and housekeeping did a great job. This resort could be excellent, but it needs serious improvements in service and food availability. We also tried the “Trading Places” program to visit Couples Swept Away, and that was another disappointment. We enjoyed the beach there, but the bar experience was terrible. I ordered a vodka tonic, and the bartender gave me club soda instead. When I politely explained, she said, “I pressed the T for tonic,” but it still wasn’t right, and she remade it with club soda again, clearly not listening. At the end of the day, we made the best of our vacation, but for the high cost, this resort failed to deliver the basics, good service, polite staff, and consistent food availability. Bottom line: If you want a nice beach and beautiful scenery, Couples Resort Negril delivers. If you’re looking for excellent service and reliable food, look elsewhere. Sadly, I can't recommend it.

  Aug 13, 2025
• 

  Another Amazing Trip Home!

  This was our 3rd stay at Couples Negril (CN), we have stayed at Couples Swept Away (CSA) 2 times and Couples Tower Isle (CTI) 1 time previously and loved ever single moment of each trip back home! While there this July 31 thru August 8, my wife and I decided without a shadow of doubt that CN is our favorite of the Couples Resorts we have been to! We stayed in building 5 and loved loved loved our room on the 2nd floor! The view of the beach, Caribbean sea and the magical sunset each night was outstanding! The entire housekeeping crew did an amazing job, the room was spotless everyday and the turn down service and towel critters was a great touch! WAY TO GO TEAM!!!!!! Mini bar was stocked and ready for when we walked in, Excellent service by way of the QR code app for replenishing the wines, alcohol, beers and soft drinks. Godfrey was the MAN!!! Food was excellent with plenty of choices at each location, we loved Heliconia at night and the beach grill during the day, can you say Jerk Chicken every day!? OH YEA!! Shanice and Dane were gold medal all the way! The beach bar was also a favorite stop, usually our first Pina Colada and Dirty Banana of the day was served up by the staff there, AWESOME ladies!!!!!! Otaheite restaurant was over the top good! The filet was melt in your mouth amazing and the scallops were huge and full of flavor! Casava Terrace (buffet) was very good as well, we only ate there 1 time for dinner and 1 time for breakfast, reason being, we over eat because everything is soooo good we can't stop! Lychee (Asian) is one of our favorites for sure! Apps, sushi, noodles, etc etc.....and the soups are to die for at ALL the restaurants....don't miss out! Can't forget, coffee, juice, pastries and fruit delivered to our room every morning, OMG what a way to start the day! Pastry chef wins the prize for sure!!!! BIG shout out to IvyLynn, what a sweetheart and an AMAZING bar tender! Entertainment every night by the house band or featured performers was always professional and very worth taking in! Silver Birds steel drum entertainment group is always the headliner for us! ENERGY and TALENT!!!!! Piano bar / Disco is always fun and usually worth some laughs! After drinking all day and building up liquid courage, the signing, dancing and re-living some past talents we all think we still have is a lot of fun....go for it!!! Repeat guests have a real gem when it comes to someone to reach out too at the resort. Tavoya is so helpful, genuine and a true Couples Ambassador! Stop upstairs and say hi and let her help you rebook ASAP! We cannot remember all the names of the wonderful people who made our return home so enjoyable, I wish I could list them all, they deserve so much praise and thanks! Thank you Couples Staff for your amazing efforts and hard work for us! We will see you at Home in 2026, Irie and Respect! R and T

  Aug 11, 2025