Couples Tower Isle - All-Inclusive

Customer ratings & reviews

TripAdvisor Traveler Rating

4897 reviews

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  Relaxing couples getaway

  My husband and I went to this resort to celebrate our anniversary. We had a great, relaxing time. It's about 2 hours from the airport, but our drivers both ways were very knowledgeable and funny. They provided information and jokes to keep us entertained. The resort itself is pretty small, but it was so nice not having to walk too far to get where we needed to go. We had a partial ocean view room overlooking one of the pools. The rooms are understated, very clean and simple. We did have a small issue with our air conditioner leaking, but they fixed it quickly. We ate at most of the restaurants for dinner, and our food was always very good. The staff was fantastic and friendly. We didn't get too many drinks, but the ones we had were very tasty. The beach area is small, but it wasn't busy when we went, so always had some chairs. There are 2 pools, one with a swim up bar and the other didn't have one. Two things that we thought could be improved was the beach and pool service. I think we were only asked once for a drink, even though we had our red flag up. This wasn't a huge deal, but it would be nice for this to be more consistent. The other thing is the complimentary catamaran ride. It was a ride to nowhere. We did stop and they let us get into the water once which was fun, but it felt like we just aimlessly drifted around. I think if they went to s specific location, let us snorkel/swim, and then go back, it would be a better activity overall. We did do a couple's massage at the spa. It was fine, I don't think it was great, but wasn't bad either. Overall we would definitely go back!

  Oct 29, 2025
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  Just a brilliant welcoming hotel

  This was the first time we had stayed at a Couples hotel and will definitely be back. The setting from as soon as you set foot in the reception is stunning looking out to sea and to the island. We stayed 10 nights and had a garden view room. Really like this as you got a lush green view after looking at the sea all day. Room was huge with a balcony. Food was great . Loved how the main restaurant changed its look most days and Eight Rivers restaurant was fantastic. We visited the Asian Baytree . Beautiful location on stilts but preferred eight rivers without a doubt. Our main excitement was that scuba diving was included … we did a lot of diving.. saw maya rays and turtles. Some dive sites were repeated but didn’t really matter and team were great as well as the gear. Top tip… on your first night download the app and book your restaurant reservations and your free activities. Our catamaran was cancelled due to weather but doing it as soon as you get there , enables you to plan your time. We also didn’t know about the Romance membership… join whilst you are there and there are benefits for returners. The island is for those who like to go naked. Shuttle boats all day every day to and from but go before 10 to just have a look and photos if you don’t want to get your kit off. We booked Dunn River trip with the hotel… recommended .. taxi gets you there early before all the cruise ship busses arrive and is just fantastic. And a big shout out to the spa…. The deep full body massage by Renee was the best I have ever had. Agony at times but just awesome!

  Oct 23, 2025
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  CTI ❤️

  We have stayed here several times over the years, we have a lot of ❤️ for CTI. It has such a lovely vibe. Staff are hard working, doing a fantastic job, being warm and welcoming, polite, friendly and helpful, giving great service with a smile. Really good choice of restaurants serving a good variety of delicious food. Our favourites were Eight Rivers and Bayside. We received excellent house keeping. The updated Patio bar is a great improvement, lots of bar stools, great view's to relax with delicious cocktails, and all the overhead fans are now working, which is great 👍 Shame a few things were disappointing. Dirty plates and cups were being left outside all night and the next day by jacuzzi. The small sun bed tables aren't being cleaned regularly, most days they still had last nights sticky drink spills. They don't seem to be on top of things like they used to be. Bars ran out of stuff, rum cream and Baileys were out for several nights. Part of the beach looks pretty sad with rubble and rocks, the sand has washed away from the steps leaving a big drop and its not that easy to get down from the steps to the beach anymore. Water fountain on 4th floor block 4 is still not working. We enjoyed our stay and had a great time. Weather was good, hot and sunny mornings, just a few afternoon showers, well we were in hurricane season. We met some lovely people, made friends and we will definitely return. Hopefully it will be back on top form by then 🙏 🤞

  Oct 22, 2025
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  Best Hotel in the WORLD!!!

  Honestly, where do we start? We visited Couples Tower Isle (CTI) April/May for our Honeymoon and it was the best holiday we have ever been on. The hotel thinks of everything from spirits in your room to all inclusive excursions but what makes this hotel stand above all the rest is the staff. They were absolutely phenomenal and no task was too big or small. Lots of them remembered your name which was a lovely touch, constantly refilling your water glasses when empty - sometimes before you even knew it was empty and making sure you had the best possible holiday. What I really love about the resort is that they all do this without any need for a tip. The hotel has quite a strict “No Tipping” policy as they believe that everyone should be on the same level and no one should get any extra service just because they have tipped. Food was some of the best and freshest food we have ever had at an All Inclusive and they chefs were always lovely and welcoming. The Pool Grill seemed to be a lot of peoples favourite as who doesn’t like a burger and chips by the pool. Our favourite was Eight Rivers (A La Carte) All included, you just need to book either using the app or Guest Services. Seven Courses and the food was amazing, it felt like a Michelin star restaurant or something. Only couple of negatives we had for the trip was that we felt Guest Services were possibly the least approachable of all the staff and when we asked any questions, they seemed quite put out by it. Not all of them but the majority. We were also a little disappointed that they made a big deal about other guests on their Honeymoon but we seemed to be overlooked. Not that it ruined our holiday or anything, but as we will never get this experience again, to hear that all other Honeymoons received a handwritten card to their room inviting them to the Honeymooners drinks, Cheese and Biscuits, a bottle of Champagne and a couples massage. The reason we were disappointed was that I emailed ahead a month or so before to inform them and we were told they would make a note of it, we also informed them on check in. We did receive the massage, but only because we asked for it, we were unaware of these other factors until it was too late, as the Honeymooners drinks were a day before we left. However, back to the great stuff! They have a Cat Cafe and Parrots in the Garden. The Parrots do say “Hello” and “Goodbye” but only once and then you will spend the rest of your holiday trying to get them to do it again lol. The included excursions are great to do too, particularly the Dunns River Falls. TOP TIP - don’t take anything with you! And if you take towels, leave them on the bus. Whatever you take with you off the bus, you have to carry up the falls and it’s gonna get wet. As you leave you walk through the market and “Everything is FREE” - IT IS NOT! DON’T TAKE ANYTHING FROM THE VENDORS UNLESS YOU ARE BUYING IT! Just carry on walking unless you are genuinely interested. Big Staff Shout Outs Ahjay in the restaurant was brilliant and considering he is still quite new, it seemed like he had been doing it for years. Lamon in Eight Rivers was so Professional and you could see why he was working in the Top Restaurant. Gordon Ramsey will snap him up! Nasheca at the Bayside was great! She actually wasn’t our first server, but when she took poorly, Nasheca stepped in halfway through and was brilliant. Romario, who seemed to work most nights in the Club, was amazing too. He was very complimentary on both mine and my wifes perfumes and from then he became our best friend. Great Cocktail making skills too. Finally to Chinardo, well what a great asset to CTU you have here. Such a genuinely lovely guy. He usually works in the on site Coffee Shop and was such a pleasure to talk to. He wanted to ask so many questions about the UK and actually made us feel even more proud of where we come from. Well Done Brother! All in all, what a great Hotel. We have joined the Rewards Scheme so we will be back!

  Oct 12, 2025
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  Relaxing late summer trip

  Following a summer of medical issues and operations we booked this trip fairly late just to get away and relax and we were not disappointed. We were apprehensive about all Inclusive as have previously found them to be lacking in quality and not to our taste, this was our last chance at this kind of trip. For us, the staff were all welcoming, polite and attentive. The reception are at the airport whilst gathering for transport was a great bonus and only dropping off at once resort before us was a blessing. Previous reviews have stated tired and broken fixtures. We stayed in room 2101 which was spacious, yes a little dated but was large and airy and very clean and close to all the amenities. There was a sea and pool view though we did have to look through the tree canopy to see it. This is still classed as out of season so the complex was relatively quiet but this did not reduce the quality or quantity of the food. We ate at Bayside, Eight Rivers, The Veranda, the Pool Grill, The Java Cafe and The Patio. All were good quality and mostly to our taste. We didn’t use the swim up bar but did use the Piano bar and main bar area and enjoyed the entertainment in the Patio. We mainly use the beach on a daytime basis good sunlounger drink service and plenty to view, we either ate from the Veggie bar or brought food down from other areas for picnics. We were concerned about the possibility of sargassum however there was minimal sea weed and the beach waterline was raked and collected at least twice a day. The refillable drinks bottles were a nice touch. As we were both recovering from ops we didn’t book. trips or use the water sports, nor did we go out to Tower Isle, however we enjoyed the comings and goings of those using all the services and did enjoy snorkelling off the beach. This was by far the most relaxing holiday we’ve had and was completely what we both needed. The bonus was the nightly and natural lightening storms.

  Oct 05, 2025