Courtyard by Marriott Bridgetown Barbados

Customer ratings & reviews

TripAdvisor Traveler Rating

706 reviews

• 

  Do Not Stay Here

  I stayed here for a business trip. I am most disheartened that the hotel would have assigned me to what I later learned to be the noisiest room in the hotel. The AC unit kept humming all night and the room vibrated all night due to equipment on the roof. It felt like sleeping in an airplane, but worse. After calling the front desk at 2 am, I was provided a new room the next morning. However, no one really conveyed any apology for my inconvenience of having to pack up and move in the midst of a business trip. The customer service in general is poor. The staff, in exception for the maids, acted like I was a bother to them. I won't be staying here ever again, and I strongly suggest that you don't.

  May 29, 2025
• 

  Lovely

  A friend and I had a brief stay at this hotel and it was lovely, just what we both needed … rest and relaxation … the room was clean and modern looking and the bed was comfortable. The food was nice and the staff very pleasant. My only complaint was the pool area which needed some care and sanitation. We were planning to go in the pool but changed our minds based on the uncleanliness of everything in that area including the pool. However, over all it was a very decent stay and we will return.

  May 12, 2025
• 

  $450 / night for a motel quality room!

  Yes, I paid $450 / night for this hotel that has motel size and quality rooms. Website says "stylish" bathrooms........ yes, with plastic shower curtains, old style bathtub and aging bathroom fixtures, shower with anemic pressure and tiled floor! Yes, I paid $450 / night for this hotel with an uninviting, decrepit pool overlooking the parking lot and main road. Yes, I paid $450 / night for this hotel for noise levels from traffic, maintenance, construction that will make a concert seem like silence. Yes, I paid $450 / night for this hotel that does not include breakfast even though I am a lifetime Platinum elite member, not that the breakfast is worth having at $33, being the same boring, tired, inedible Western fare with juices that are nothing but sugar water and stale bakery items. Yes, I paid $450 / night for this hotel for a toilet flush that did not work properly, had to call a plumber 6 times in 5 days who insisted on "teaching" me how to use and fix a flush! Yes, I paid $450 / night for this hotel that has a taxi racket going on right in its lobby with drivers sitting and waiting for their prey at highly inflated prices, all supported by the hotel. At this price level I could have enjoyed a luxury stay anywhere in the world instead of a budget property that purports to be a luxury hotel. I have never paid this kind of a price for a Courtyard, which is a midrange brand, anywhere in the world. And of course, just as the Courtyard in Port of Spain, they are stingy in honoring the benefits to their most loyal and elite Bonvoy members (upgrade, breakfast). At Port of Spain the excuse was "not a full service" hotel, here the excuse was "no executive lounge". What does an executive lounge have to do with breakfast, it was being served in the restaurant. Of course, they would rather milk their members of the insanely priced $33 breakfast! Oh, and if you need your laundry done, be prepared for $26 for trousers and $20 for shirts. I get my shirts done in NYC at $2. The Caribbean is a big ripoff that trades on the gullible Western tourist from the USA, Canada and the UK who have money to throw around. These impoverished countries are making hay while the sun shines with exorbitant prices for everything. Stay away, it is just not worth it. And finally, Joe-Ann / Kelly-Ann, please do not bother responding with generic responses if you are unable to address specific issues mentioned above.

  Apr 20, 2025
• 

  My go-to business hotel in Barbados. I'll be back soon!

  I have stayed at the hotel thrice, and will go back there regularly. I am a Marriott Bonvoy member and have stayed in all levels of hotels within the brand, in North America and the Caribbean. The hotel is consistent with Marriott's Courtyard brand of hotels. In fact, it is better appointed and has better staff than several of the Courtyards I have been to in Canada. It is important to manage your expectations. It is a business hotel, not a resort. It is not beachside, there is no entertainment (except *certain* guests sometimes...iykyk!) and the assumption is that it is a soft, practical and supportive place to land when you are away and an off-site office when you need it. When I travel, I like to 'go to the party' but return 'home'. This hotel is *not* the party. But, the good people at reception can tell you how to get there, if you need it. The staff were patient and attentive: they gave me curated lists of places to go nearby (and far away, when needed) to explore the beach, cultural sites, and local cuisine. The reception and restaurant staff were fantastic. As a solo female traveller, I felt safe, cared for and looked out for appropriately. My breakfasts were wonderful. I generally eat local fare wherever I go - so I ordered the Bajan breakfast a la carte, or ate the local foods in the hot plates. I can't speak to lunch or dinners, as I typically ate offsite for those. The beach is a very short walk across the street (look both ways!) and is not very busy. There is security there, beautiful water and sand and if you swim around the rocks, lots to be seen below at low tide (bring goggles). My room was a standard Courtyard room and I was happy with it. I got all the linens I needed, all the electronics worked, and the front desk was attentive to my needs. Staff were also welcoming with family and friends who visited me during my stay. In response to some of the lower reviews of this hotel, I'll say - it's important to manage your expectations and choose the hotel that matches the experience you want. This hotel is priced appropriately for what you receive and it is not a resort. The staff are very responsive to your needs. If something isn't working, raise the concern, and it will be addressed quickly. If you're looking for an experience where you are being waited on hand-and-foot by Black people who you can treat poorly, go somewhere else (and stay there) :) See y'all next time! And thank you for everything.

  Apr 17, 2025
• 

  Average hotel with a stellar F&B Team!

  The hotel was much more of a business hotel than a vacation hotel, but we had a pleasant stay. The room was average, even though we are titanium members and used our suite upgrade, we received a balcony room on the pool level. What really made our stay here was Andrea and the amazing F&B team! My husband left his phone in the taxi on the way to the hotel and Andrea was able to get it back for us. This was the first of many stellar interactions with the F&B team. The beach was a quick walk across the street and there were several restaurants within waling distance. Honestly, there was nothing wrong with the hotel, but I do feel it was overpriced for what it was. Next time we are in Barbados, we will stop in to say hi to the F&B team but most likely stay somewhere else.

  Mar 22, 2025