Courtyard by Marriott Nassau Downtown Junkanoo Beach

Customer ratings & reviews

TripAdvisor Traveler Rating

656 reviews

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  Wonderful Stay!!

  What amazing time and place Clyde was so sweet and thoughtful. Mrs Davita was phenomenal and courteous. What great customer service at this facility! I will be staying again soon thank you so very much for your wonderful hospitality. This is a great location for all the festivities also.

  Apr 29, 2025
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  Terrible place

  I recently stayed at the Courtyard Marriott in Nassau, Bahamas, and unfortunately, my experience was disappointing. During my stay, the room I was initially assigned had significant water leakage from the ceiling, which damaged my personal toiletry items. The water issue extended to the bedroom wall, creating a large puddle across the floor. When I was moved to a different room, I encountered ongoing issues with the faucet, as the water pressure was excessively high, making it difficult to use. The only compensation offered was 5,000 Marriott points, which did not adequately address the inconvenience faced. I hope the hotel takes steps to improve their maintenance and customer service in the future. Based on my experience, I will never stay here again and do not recommend it to anyone.

  Apr 28, 2025
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  Will be back.

  Good experience the hotel is a bit dated but other wise everything else is really good. Check in was very smooth the gentlemen by the name of Michael checked us in awesome guy, gave us proper break down of everything and had a bright smile. The managers Jana and Nigel were also very friendly as well as Clyde the bellman. I would definitely recommend anyone to come here because of the staff and the location of the hotel.

  Apr 25, 2025
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  Front desk staff

  Stayed here all I can say is the staff is over the top friendly. Special shout to the Front desk agent Michael he made my stay extremely special he always asked if we needed anything and and he has a great sense of humor and amazing customer service. He alone would make me come back but overall every department is great definitely will be back. Thanks you to all the managers

  Apr 24, 2025
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  Affordable place close to everything

  My Mother and I visited during October in 2024. Location: The location is good, there are many things to do around the immediate area (short walking distance). Staff: Overall the staff was kind, especially Clyde. He greet me and my elderly mother several times with a genuinely warm and kind smile. Anything we asked he would try to help us, weather it be directions someplace or recommendations on food or entertainment. We looked forward to seeing him each day! Facility: The facility was an older building, you can kinda tell but that's okay because it was generally more affordable than some of the other new Mega-Hotel/ casinos . It was always clean! Room: The room was spacious, my biggest complaint has to be the wifi. It was buggy and spotty. General impression: A good value, in the heart of downtown, close to the things you want to do. The facility is a little dated, but the idea is to be out and about when in Bahamas. If you critically need the use of a fast stable internet connection, I would recommend using a hot spot via your phone or a stand alone hot spot. Dante' from San Diego

  Apr 19, 2025