Resort Details
- 24-hour front desk
- Bell staff/porter
- Concierge desk
- Conference facilities
- Electric car charging stations
- Elevators Not Available
- Exercise gym
- Free high speed internet connection
- Free parking
- Game room
- 24-hour front desk
- Bell staff/porter
- Concierge desk
- Conference facilities
- Electric car charging stations
- Elevators Not Available
- Exercise gym
- Free high speed internet connection
- Free parking
- Game room
- Gift/News stand
- Health club
- Luggage service
- Multilingual staff
- Onsite laundry
- Safe deposit box
- Smoke-free property
- Tour/sightseeing desk
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
4912 reviews
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Jun 14, 2025Nice day pass
Great hotel surrounded of nature, fantastic buffet service, great pools and area for kids. Snack bar is only at the beach and access is not easy. Staff was kind and easy to approach. We wish we stay there more days instead of the day pass. We enjoy it.
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May 05, 2025Wonderful experience
The place is beautiful and the service is excellent. I would definitely return and recommend it. The food is delicious. There's a wide variety of activities for all ages and tastes. The sea and its natural surroundings are beautiful. 🩵💙🤍🌊🍃
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Mar 23, 2025
The good and the bad
The Good::: Excellent facility, 3 pools. One only for the plus package. Super clean areas, very well maintained common areas. Bedding:: excellent Beach:: excellent Pools excellent The Bad:: The food, buffet ok, but the specialty restaurants the food was horrible, and not a lot of choices. No wait staff to bring you drinks by the pool or beach area. You have to go to the bar. When I am on vacation I like that type of service.
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Mar 21, 2025
Beautiful spacious friendly hotel in. Stunning setting
A beautiful clean friendly hotel in a stunning setting, great pools and beach area with friendly happy staff. Pools were so clean and well maintained along with seating areas. Food was great in buffet and ate in the Italian. Rooms lovely spacious and amazing views I read some of the negative comments before coming and I have to say ignore them and enjoy it I don’t know why people have given it such a low rating we had a lovely time.
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Mar 12, 2025
An Amazing vacation!
One cannot expect anything better than SPECTACULAR! Their motto is to satisfy in every detail, we were accompanied by friends and family who were all Wowed by the facilities, the quality of the food, the environment, the entertainment, the pool like feel of the beach and the employees spirit; it was overall an amazing and unforgettable experience, one to repeat!
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedCashless transactions are availableThis property uses a grey water recycling systemThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Special Checkin Instructions: Guests must transfer via boat to the property. Guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking. Front desk staff will greet guests on arrival at the property.
Know before you go: If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. Cashless payment methods are available for all transactions.
Mandatory Fees: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service). We have included all charges provided to us by the property.