Highlights and features
- · Approximately 70 minutes from Cancun International Airport.
- Upgrade to the Preferred Club and experience an upgraded suite, access to a private lounge and beach, a special concierge service, and other enhanced amenities.
- · Maximize your vacation hours and check pick-up times on scheduled transfers.
Know before you go
These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Free Perks Inclusions:
- One bottle of wine/sparkling wine, rum or tequila ( per room/per stay).
- 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.).
- One in-room family breakfast or sparkling wine breakfast (per room/per stay).
Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts. Additional restrictions may apply on eligible Romantic Dinner packages or Spa services. All services should be arranged with the concierge after check-in. Resort Coupons cannot be combined with Spa, Wine, or Romantic Dinner discounts.
Added values are not combinable with same added values of other promotions.
- Complimentary Bali bed rental for 1 day ( per room/per stay).
- 50% off Romantic Dinner. Discounts are only applicable towards select romantic dinner menus/packages.
- One bottle of wine/sparkling wine, rum or tequila ( per room/per stay).
- 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.).
- One in-room family breakfast or sparkling wine breakfast (per room/per stay).
** Added value’s are not combinable with same added value’s of other promotions.
Guests will receive $200 in Resort Coupons per room, per stay.
Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.
Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.
Redemption information will be provided by the hotel at check-in.
Important Notice: This entire offer is based on availability and can be modified or closed out at any time.
Unlimited -Luxury Inclusions program includes the following amenities:
- Limitless access to gourmet à la carte dining options without reservations required
- Unlimited international and domestic top-shelf spirits
- Unlimited natural fruit juices and soft drinks
- 24-hour room and concierge services
- Pool and beach wait service
- Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
- Daily maid service
- Endless daytime activities and live nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
- No wristbands required
- All taxes and gratuities
Resort Details
- Barefoot Grill
Delicious grilled favorites served beachside with seating capacity is of approximate 20
Hours : Lunch: 11:00 a.m. - 5:30 p.m.; Dinner 6:30 p.m. - 10:00 p.m.
- Coco Café/ Gelato FactoryThis café serves premium coffee and deli snacks served in a casual and relaxed atmosphere daily. sandwiches, yogurt, fruit, paninis, and pretzels.
- El PatioA la carte restaurant offering authentic Mexican cuisine
- Gelato Factory
- GohanStop and grab sushi at this à la carte sushi lounge
- OceanaVariety of fresh grilled local and international seafood specialties served A la carte. Dress Code is Casual. Breakfast and lunch for Preferred Club members only
- PortofinoA la carte restaurant featuring the authentic flavors of Italian cuisine.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
- Seaside GrillOffering full meal for dinner serving an A la carte steak menu.
- Various Bars
- Barracuda
- Desires
- Manatees (Preferred Club Only)
- Sugar Reef - World CafeA buffet-style restaurant serving local and international specialty items and classics with themed nights.
- SIP, SAVOR & SEE DINING EXPERIENCEAs part of the privileges of Unlimited-Luxury®, we’re offering guests of Dreams Aventuras Riviera Maya - Unlimited-Luxury the chance to Sip, Savor & See Dreams Riviera Cancun Resort & Spa, Dreams Sands Cancun Resort & Spa, Dreams Tulum Resort & Spa, Dreams Playa Mujeres Golf Resort & Spa, Dreams Jade Resort & Spa, Dreams Sapphire Resort & Spa, Breathless Cancun Soul Resort & Spa (December 2021) and Sunscape Sabor Cozumel. Enjoy dinner and live entertainment at participating sister properties including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening’s entertainment.
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- Babysitting†
- Bell staff/porter
- Bicycle rentals†
- Concierge desk
- Golf,Offsite†
- Housekeeping - daily
- Lobby
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- Babysitting†
- Bell staff/porter
- Bicycle rentals†
- Concierge desk
- Golf, Offsite†
- Housekeeping - daily
- Lobby
- Pool
- Restaurant†
- Spa†
- Tennis court, Offsite†
- Water sports†
- Meeting/Board Rooms†
- New oceanfront terrace designed to host weddings and events
† Fees may apply
- Bike rental †
- Children's program †
Explorer’s Club for Kids ages 3-12
New Kiddie Splash Zone
Kids Spray Park
- Dancing
- General †Ground floor multipurpose court.Live musical performancesBocce gamePicklableGlow pickleball
- Pool
- Snorkeling
- Spa †7 indoor spa cabins For those guests seeking a sanctuary for the senses, this spa covers nearly 2,583 sq. ft. / 240 m2, offers a sublime atmosphere of pure indulgence combining hydrotherapy and indigenous treatments creating a refreshing invigorating and peaceful experience.
Renovated Dreams Spa by Pevonia® featuring a beautiful new bridal suite - Teen programs †New Outdoor Lounge Area and Core Zone Teen’s Club (ages 13-17)
- Water activities †Waterpark for guests of all ages.
- Kayaking
- Tennis court †
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
3272 reviews
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May 04, 2025Was just “meh”
Let me preface this by saying I have travelled to Mexico, in particular the Riviera Maya area 10+ times. We went to this resort for a wedding. This is not a resort I would have picked on my own to travel to and I would not go back. First, the employees are all wonderful. Everyone was kind, worked hard and truly wanted to make us all happy. This resort is just too small. There aren’t a lot of activities happening, and after dinner, there really isn’t anything to do. They don’t have a lobby bar or any area where people can sit and have an after dinner drink. It’s very odd. I have never experienced that before. There are no bars. Only restaurants. There is a nightclub, but not many people in it when we were there. They had a silent disco one night, but again hardly any people took part. I’m wondering if it’s because this is so family oriented that most people go to bed early. The pool: the pool is way too small. It’s the tiniest pool I’ve ever seen in a resort. There are two waterslides for kids off to the side but that’s about it for things to do for them. There is a small games room as well. The food: the food here is really not good. I will go as far as to say it is the worst food I’ve had at any resort ever. The breakfast and lunch buffets were terrible. They lacked variety and options. Some of the food was either luke warm to cold, some of it totally over cooked and chewy like the hash brown potatoes etc. The salad bar had like 6 things on it. I have never seen a buffet that bad before. I barely ate anything for lunch when I was there and I would not consider myself a picky eater. I had to force my daughter to eat something at lunch. There were a couple of weddings when we were there and I have to wonder if travel agents are receiving extra kick-backs for booking weddings here. This honestly is not a place I would want my wedding to be. So for those of you thinking about having a wedding here, I would read reviews and make sure it’s what you and your guests would want. When planning a destination wedding, it’s not just about you…(the bride and groom). You are asking your family and friends to spend their hard earned money and take time off to come on this vacation with you. You need to pick a place where it can cater to what everyone’s different perceptions and expectations are of what a vacation means to them. Some people like quiet and like to relax and read a book, make sure there is a place for them to do that. Others like a more fun-filled vacation with access to different activities etc., makes sure the place caters to that as well. Some people like to stay up after dinner, and have some drinks and dance etc. Make sure there are options for that as well. Or atleast a lobby bar of some sort. The one thing that is pretty cool is the gated town that this resort is in and the fact you can walk around in it. We ate lunch and dinner there once because we really weren’t loving the food here. We shouldn’t have to look elsewhere though to eat, after spending thousands to be there. Overall, this place left a lot to be desired.
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May 04, 2025Amazing family hotel
Thd most amazing hotel....staff are so friendly and helpful, the rooms are beautiful and our super king bed was so comfortable. The views were great from most rooms...you can explore the hotel and see all around. 5 minute walk to the harbour to see stingray and pelicans, and next to it is the dolphin discovery so you can see the dolphins, manatees and seal there...you can swim/feed them too if you pay. Lots of food and drink choices within the hotel, and lots more within a 5 minute walk of hotel. The staff clear the seaweed daily, so the beach and sea are clean... lots of fish to see...the beach is man made, so not proper sand and only a couple of inches deep. 10 minute walk from the hotel takes you to the public beach which is slightly bigger with real sand.
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May 02, 2025
Amazing experience
Our experience was amazing we had so much fun! Julieta was spectacular during my manicure and pedicure! So friendly and amazing can’t wait to be back!:) the resort is beautiful with amazing staff. We enjoyed the peaceful vibes and entertainment.
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Apr 30, 2025Everything you love about a resort in a small package!
Lovely, small resort with attentive staff and a chill vibe. Preferred upgrade is definitely worth it, with a nice restaurant on the water and very friendly attendants. Good beach with a protected swimming area and excellent snorkeling just off the beach of the resort next door (many fish, squid, rays, eels). Pools are small and chill but can get a bit hectic if it's busy. Food is pretty good with lots of options and no reservations required for the a-la-cartes. The theme nights are fun with some different food options and entertainment, set on the beach or by the pools. The Mexican night was particularly good. Highlight of the trip for me was the kindness, attention, and helpfulness of the staff at the resort. Most needs were anticipated or quickly provided as requested. Puerto Aventuras is a nice little community with canals winding through with many boats, restaurants/bars, shops, pharmacies, and even dolphins and manatees. It's nice to just wander out of the hotel and explore. Felt very safe and welcoming. Overall a great experience, especially for the price. Highly recommended!
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Apr 30, 2025
Amazing!!
Guadalupe had the most beautiful, nurturing energy! I felt so lucky to have her for my relaxing massage at the Hyatt Dreams Spa in Cancun. The level of relaxation I felt was truly unmatched- Thank you so much for sharing your talent with me and my tired body ;) 10/10, would come again
- AdvisoryImportant Information For Our Guests: Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.