Hotel Promotions
Non-Refundable Rate. No Cancels/No changes.

These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.


Applicable Dates:
Booking Dates: 07 Mar 2022 onwards;05 Sep 2023 onwards
Travel Dates: 07 Mar 2022 onwards;05 Sep 2023 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Get free perks: sparkling wine breakfast, 25% discount on spa, and more.

Free perks Inclusions:

  • One bottle of wine/sparkling wine, rum or tequila (per room/per stay).
  • 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.).
  • One in-room family breakfast or sparkling wine breakfast (per room/per stay).

 

Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts. Additional restrictions may apply on eligible Romantic Dinner packages or Spa services. All services should be arranged with the concierge after check-in. Resort Coupons cannot be combined with Spa, Wine, or Romantic Dinner discounts. Added values are not combinable with same added values of other promotions.

Applicable Dates:
Booking Dates: 06 Feb 2024 to 30 Jun 2025;25 Apr 2025 to 31 Dec 2025
Travel Dates: 05 Jan 2025 to 30 Jun 2025;01 Jul 2025 to 30 Jun 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
More free perks for upgded room:family brkfst in room,25%dscont for rmantic or family dinnner &more.

Free perks Inclusions:

  • One bottle of wine/sparkling wine, rum or tequila (per room/per stay).
  • 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.).
  • One in-room family breakfast or sparkling wine breakfast (per room/per stay).
  • Family Breakfast in room with mimosas for parents and cookies and milk for kids.
  • 25% Discount for Romantic or Family dinner. Discounts are only applicable towards select romantic dinner menus/packages.

Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts. Additional restrictions may apply on eligible Romantic Dinner packages or Spa services. All services should be arranged with the concierge after check-in. Resort Coupons cannot be combined with Spa, Wine, or Romantic Dinner discounts. Added values are not combinable with same added values of other promotions.

Applicable Dates:
Booking Dates: 06 Feb 2024 to 30 Jun 2025
Travel Dates: 05 Jan 2025 to 30 Jun 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save an additional 5%.
Discount already reflected in rates.

Blackout dates may apply.
Applicable Dates:
Booking Dates: 23 May 2025 to 21 Jun 2025
Travel Dates: 23 May 2025 to 21 Jun 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Complimentary daily shuttle service to Historical City Center of Cartagena.
The transportation service details: 
  • Shuttle service is at no cost and available to all resort guests.
  • Transportation shuttle bus with a seat capacity of up to 18 seats.
  • 3 Daily Services.
  • Guests are encouraged to confirm their seat ahead of time at the concierge desk.
* The shuttle service schedule is subject to change without previous notice
Applicable Dates:
Booking Dates: 01 Nov 2023 onwards
Travel Dates: 01 Nov 2023 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Receive $200 in resort coupons to enhance your stay.

Receive $200 in resort coupons to enhance your stay.

Guests will receive $200 in Resort Coupons per room, per stay.

Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.

Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.

Redemption information will be provided by the hotel at check-in.


Applicable Dates:
Booking Dates: 11 May 2022 onwards
Travel Dates: 11 May 2022 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Barefoot Grill
    Delicious burgers and hot dogs served poolside.
    Romantic Dining Experience – “not applicable to group bookings”
  • Coco Café
    •Premium coffee, snacks and ice cream booth in a casual and relaxed atmosphere.
    •Late night bites.

    Romantic Dining Experience – “not applicable to group bookings”
  • Oceana
    •À la carte seafood specialties  
    •Outdoor restaurant at the beach area. 
    •Approximate seating capacity: TBD 
    •Dress code: Casual
    Romantic Dining Experience – “not applicable to group bookings”
  • Portofino
    •À la carte gourmet Italian cuisine  
    •Air-conditioned with outdoor seating available.
    •Approximate seating capacity: TBD 
    Romantic Dining Experience – “not applicable to group bookings”
  • Seaside Grill
    •À la carte grilled meats, fish and hamburgers with show cooking.  
    •Approximate seating capacity: TBD 
    •Dress code: Casua
    Romantic Dining Experience – “not applicable to group bookings”
  • Various Bars & Lounges
    Barracuda (Hours : 9 a.m. – 6 p.m.
    •Beach bar 

    Desires Sports bar 
    •Sports bar and night club  
    •Adults-only  

    Rendezvous (Hours : 10 a.m. – 1 a.m.)
    •Lobby Bar  

    Preferred Club Lounge Bar ( Hours: 7 a.m. – 11 p.m. ) 
    •Located at the Preferred Club Lounge Bar and for Preferred Club guests only

    Sugar Reef (Hours :  9 a.m. – 6 p.m.)

    Romantic Dining Experience – “not applicable to group bookings”
  • World Café
    •A buffet-style restaurant serving a variety of international and local specialties.  
    •Air-conditioned with outdoor seating available. 
    •Approximate seating capacity: TBD 
    •Dress code: Casual
    Romantic Dining Experience – “not applicable to group bookings”

    Hours : 6 p.m. – 11 p.m.
On-Site Amenities
  • Beauty shop/salon†
  • Exercise gym†
  • Laundry/Valet service†
  • Locker room†
  • Pool†
  • Room service†
  • Shopping mall†
  • Shuttle to local attractions†
  • Spa†

† Fees may apply

On-Site Recreation
  • Dancing †
  • Fitness center on-site †
  • Pool †
  • Spa †
  • Tennis court †
  • Volleyball †
  • Water activities †
Off-Site Recreation
  • Golf †
    Karibana Golf Course is the only certified TPC course in South America.
  • Scuba diving †

† Fees may apply

Guest Reviews

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 2447 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Me encantó

    Me encantó la experiencia y el servicio. Y sobre todo recomiendo al 💯 el que vaya debe hacer reserva en portofino y disfrutar de la delicia de comida hecha por la chef Ingrid y su equipo, y una atención espectacular de parte de Brandon, Melani y Paula que hacen que en realidad quieran volver. Tuvimos la oportunidad de que Brandon nos atendiera un poco más y en realidad el profesionalismo y actitud que maneja es a otro nivel.. GRACIAS GRACIAS Y MIL GRACIAS 😊 I loved the experience and the service. I recommend that anyone who goes should make a reservation at Portofino and enjoy the delicious food prepared by Chef Ingrid and her team, and the spectacular attention from Brandon, Melani, and Paula, which makes me really want to come back. We had the opportunity to have Brandon wait on us a little longer, and his professionalism and attitude are truly on another level. THANK YOU, THANK YOU 😊

    Jun 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Saturday Night Entertainment

    The Saturday night dance show was fantastic!! Elvis did an amazing job being the MC. The band was fabulous and got the crowd moving. Very well organized with light production. So much fun to be a part of.

    Jun 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Colombia is Amazing!

    Entertainment & Johnathan at the pool, the beach and the food is amazing. The room was very comfortable & the staff always took care of our every need

    Jun 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great experience

    The Colombian night was amazing.the performers gave an awesome show . It was great seeing the culture, I enjoyed the yoga and circuit classes. Yoga was relaxing and easy to follow and the circuit was challenging and allowed me to continue my workout routine while on vacation. I loved the bike tour around the property, very calming and the shuttle to the city. Very convenient

    Jun 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Lovely

    Ladies were beautiful men were great Such a great performance. Wish they were in the united state of America Outfits was outstanding

    Jun 13, 2025
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.  

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. 

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel. 

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet policy : Pets Allowed:
    • Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

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