These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
- One bottle of wine/sparkling wine, rum or tequila ( per room/per stay).
- 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.).
- One in-room family breakfast or sparkling wine breakfast (per room/per stay).
- One bottle of wine/sparkling wine, rum or tequila ( per room/per stay).
- 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.).
- One in-room family breakfast or sparkling wine breakfast (per room/per stay).
- Complimentary Bali Bed rental for 1 day (per room/per stay).
- Gift Beach Bag .
Unlimited -Luxury Inclusions program includes the following amenities:
- Limitless access to gourmet à la carte dining options without reservations required
- Unlimited international and domestic top-shelf spirits
- Unlimited natural fruit juices and soft drinks
- 24-hour room and concierge services (room service temporarily from 7 a.m to 11 p.m.)
- Pool and beach wait service
- Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
- Daily maid service
- Endless daytime activities and live nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
- No wristbands required
- All taxes and gratuities
Important Information: Redemption information will be provided by the hotel at check-in.
Resort Details
- Various BarsMoments- Main lobby bar
Preferred Club Bar (Hours : 7 p.m. – 11 p.m.)- For Preferred Club guests only
Preferred Club Pool Bar- Located at the Preferred Club Pool and for Preferred Club guests only
Preferred Club Swim-Up Bar- Located at the Preferred Club Pool and for Preferred Club guests only
Prelude- Pre-dinner drinks
SandBar- Beach Bar
Scores- Catch the game and a refreshing beverage at the sports bar
Splash- Main pool swim-up bar
Spotlight- Theater Bar
The Mix- Bar and Swim Up Bar located in the Jungle waterpark
The Reef- Main pool bar
Faire- American-style restaurant serving burgers, salads, nachos and more- Air-conditioned - Various RestaurantsBarefoot Grill- Delicious burgers and hot dogs served beachside
Bluewater Grill (Hours : 6 p.m. - 10:30 p.m.)- North American steak house- Air-conditioned- Casual Elegance dress code- Seating capacity – 119 people
Capers (Hours : 6 p.m. - 10:30 p.m.)- A menu serving a variety of à la carte Italian specialties- New Pizza oven- Air-conditioned- Casual Elegance dress code- Seating capacity – 128 people
Carnival International Café (Hours : 6 p.m. - 10:30 p.m.)- Main buffet restaurant featuring a variety of local and international cuisine- Outdoor restaurant- Casual; Casual Elegance for dinner- Seating capacity – 470 people
Cin Cin (Hours : 6 p.m. - 10:30 p.m.)- Mediterranean cuisine à la carte restaurant- Air-conditioned- Casual Elegance dress code- Seating capacity – 103 people
Coco Café (Hours : 3 p.m. – 10 p.m.)- Enjoy delectable premium brand coffee drinks at this relaxing café
Mercure (Hours : 6 p.m. - 10:30 p.m.)- French brasserie-style restaurant- Air-conditioned- Casual Elegance dress code- Seating capacity – 78 people
On a Roll Burger Bar- Burgers served for late night bites
Spice (Hours : 6 p.m. – 11 p.m.)- Asian cuisine featuring Teppanyaki tables and Chinese wok specialties in an elegant atmosphere- 4 Teppanyaki tables are restricted to guests age 12 and older (up to 12 people)- 1 large Teppanyaki table for 24 people- Air-conditioned- Casual Elegance dress code- Seating capacity - 111 people
Sundaez (Hours : 12 p.m. – 12 a.m.)- Ice cream parlor
Tamarindo (Hours : 6 p.m. - 10:30 p.m. )- Mexican-style à la carte restaurant- Air-conditioned- Casual Elegance dress code- Seating capacity – 124 people- Breakfast a la carte, Lunch a la carte only for Preferred Club Guests.- Dress code: Casual; Casual Elegance for dinner
- 24-hour front desk
- 24-hour room service
- Adjoining rooms
- All-inclusive meal plan
- Babysitting†
- Business center†
- Children programs†
- Complimentary wireless internet
- COVID test onsite
- Exercise gym
- 24-hour front desk
- 24-hour room service
- Adjoining rooms
- All-inclusive meal plan
- Babysitting†
- Business center†
- Children programs†
- Complimentary wireless internet
- COVID test onsite
- Exercise gym
- Laundry/Valet service†
- Poolside service
- Spa†
- Tennis court†
- Tour/sightseeing desk†
- Please contact the hotel for additional information.
† Fees may apply
- Children's program †New Explorer’s Club
includes cooking contests, a playground, splash zone, and indoor zipline, Indoor game room with TV and video games, Kitchen for mini master chef activity, Nintendo & xbox.
- Dancing
- Fishing †
- Hot tub †
- Kayaking
- Non-Motorized Water Sports
- Outdoor pool6 Swimming Pools including and infinity pool, children's pool
The below features will be available starting December 23, 2019:
-Family Fun pool featuring four waterslides and a lazy river.
- Sailing
- Scuba diving †
- Snorkeling
- Spa †
- Sports court onsite †
- Teen programs †Two-story Core Zone Teen’s Club with indoor area and an exterior area featuring Rock-climbing wall, a basketball court. Plus, a pool table, stage with a DJ Cabin and a set of drums, dance Floor, a bar and pinball & guitar games Available April, 2020.
- Tennis court2 Tennis Courts
- VolleyballBeach Volleyball
- Water activities †The Below Features will be available starting December 23, 2019:
Four Water slides in new family pool including: One Kamikaze slide, 2 Black hole slides, open slide in a crescent moon shape.
Family section water slide features:
-Kamikaze slide (must be a minimum of 12 years old and 4.6 ft; max weight of 220 pounds)
-Black Cave Slide (must be a minimum of 9 years old, minimum height 4.6 feet)
-Black Mamba Slide (must be a minimum of 9 years old, minimum height 4.6 feet)
-Easy Ride Slide (must be a minimum of 9 years old, minimum height 4.6 feet)
- Golf †
- Helicopter/airplane sightseeing †
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
11874 reviews
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Apr 29, 2025Great experience stars⭐️⭐️⭐️⭐️⭐️
Dreams Onyx was an incredible experience and was a perfect 4 day vacation. I was there for my son’s wedding but I would go again for just a vacation based on my experience. I would encourage anyone to go and experience this slice of heaven in Punta Cana DR
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Apr 29, 2025
Good times at Dreams Onyx
We stayed at Dreams Onyx for 12 nights in April and has a great time. Beach was very clean and the sea was beautiful. Pools and general maintenance of the building are kept to a high standard. The food choices were in general very good, although sometimes we did have trouble getting a table at some of the restaurants. We spoke to the concierge service and they helped us make some reservations. The entertainment was very good and the entertainment staff were engaging and friendly. Two entertainment staff in particular (Chanelin and Deborah) made my daughter feel so special and made sure she had the best holiday when joining in the activities. Thank you! All in all, a great holiday!
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Apr 28, 2025Do not recommend, poor service for the price
Terrible experience, will not return to this resort. Check in was a disaster, did not get my roon until 2 hours later than check in time, got a rash while on vacation, poor service, entertainment was less than expected. Do not recommend this resort.
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Apr 28, 2025A far cry from a 5 star!
"Dreams Onyx Resort is a far cry from the 5-star experience we were expecting. While the rooms were nice, the rest of our stay was a disaster. From the moment we arrived, the check-in process was a letdown. The staff member seemed more interested in counting down the minutes until her 3-day break than welcoming us to the resort. No warm smile, no friendly greeting - just a monotone drone about her upcoming time off The grounds themselves are not exactly 5-star material. They lack the polish and attention to detail that we'd expect from a resort of this caliber. The staff's behavior throughout our stay was consistently rude and disrespectful. One particularly egregious incident involved the chef yelling at my wife because he didn't understand her order. When I tried to address the issue with the manager, the chef jumped in my face. Unbelievable. The food at the main buffet was subpar. Cold, congealed dishes that looked like they'd been sitting out for hours. It was like they were phoning it in. Given the numerous issues we encountered, it's hard to see how Dreams Onyx Resort justifies its 5-star rating. If I had to give it a rating, I'd say it's more like 2 stars - and that's solely because of the beach. Unless they seriously revamp their service and amenities, I'd advise others to steer clear."
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Apr 27, 2025
Great Family Resort
We had a fantastic family trip with our teens. The two main pools are great, though we didn't spend too much time at the splash park, the pool volleyball in the main pool was the highlight for our kids (and many other kids also travelling). We spent sometime at the preferred family pool, the construction and size of the pool left a bit to be desired, and the blender at the bar was broken so we didn't stay long at that pool. If you'd like a spot in the shade at the main pool, be prepared to wake-up by 7:30am as many chairs are taken very early and there doesn't seem to be a 1 hour rule at this resort for holding chairs. We found the food choices to be fantastic, the buffet was a big hit with the kids and my wife and I loved the Italian restaurant. The cook at the crepe station every day was extremely friendly and the crepes were a daily favourite. Franklin the waiter was one of the best we've had at both the preferred breakfast restaurant as well as The Blue Water Grill. We had a successful fishing charter and the butler Francisco was very accommodating in organizing our Mahi-mahi to be cooked at the Blue Water Grill. The chef went out of his way to prepare the fish in multiple ways and make it an absolute delight to eat. It was our first time having a butler and Francisco was able fulfill all requests we had for him. From the Hibachi reservations, organizing the fish cook and organizing our checkout and departure from the resort. He made everything painless. Karina was our UVC member representative and was accommodating and super friendly. We were thrilled that she was able to get us adjoining rooms for our kids on our second night at the resort. We will definitely be coming back!
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- AdvisoryAdult Only rooms have a minimum age of 18yrs old, all other room categories allow children.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.