Hotel Promotions
Non-Refundable Rate. No Cancels/No changes.

These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.


Applicable Dates:
Booking Dates: 14 Nov 2018 onwards;05 Sep 2023 onwards
Travel Dates: 14 Nov 2018 onwards;05 Sep 2023 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Get free perks: sparkling wine breakfast, 25% discount on spa, and more.
Free perks Inclusions:


• One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*
• 25% Discount on Spa Services (one per person/per stay)**(Max of 2 per room.).
• One in-room family breakfast or sparkling wine breakfast (per room/per stay).

Additional Terms and Conditions:
  • Type of wine/spirit bottle provided is at hotel discretion 
  • Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products
  • Any Spa Service or discounts that state valid pp/ps are limited to a max of two (2) adults per room
  • Discounted amenities and services cannot be combined with other discounts or special offers on property
  • All amenities are subject to availability
  • Additional restrictions may apply on eligible Spa Services 
  • All services should be arranged with the concierge after check-in
Added values are not combinable with same added values of other promotions.
Blackout: Dec 21-Jan 4 each year.
Applicable Dates:
Booking Dates: 25 Apr 2025 to 31 Dec 2025
Travel Dates: 01 Jul 2025 to 30 Jun 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Experience a higher level of luxury with Preferred Club inclusions.
All Preferred Club suites offer preferred status, upgraded amenities and upgraded services:  
•Personalized check-in and check-out
  
•Special concierge service 

•Preferred status and amenities 
 oPreferred Club suites in premium locations 
 oAccess to the Lazy River at the Preferred Club Villa section 
 oUpgraded mini-bar oUpgraded bath amenities oPillow menu 
 oComplimentary newspaper in-suite every day (English or Spanish)
 
•Private Preferred Club Lounge  
 oDaily continental breakfast service 
 oAfternoon hot and cold hors d’oeuvres
 oExquisite desserts and fine liquors 
 oComplimentary computer access 

•Exclusive dining access  
 oDaily à la carte breakfast in Maris restaurant 
 oDaily à la carte breakfast in Oceana restaurant at Secrets Playa Mujeres
 
•Exclusive spa privileges  
 oComplimentary access to hydrotherapy circuit at the Secrets Spa  (one day per stay) 
 o20% off spa treatments (not combinable with any other promotions or offers)
 
•Private Preferred Club beach area  
 oBali beds in the pool and beach area exclusively for Preferred Club guests 
 oExclusive access to the Hideaway bar 

•Access to all Preferred Club amenities at Secrets Playa Mujeres (for guests ages 18+) 
 

** Added value’s are not combinable with same added value’s of other promotions.  

Applicable Dates:
Booking Dates: 26 Nov 2021 to 31 Dec 2050
Travel Dates: 26 Nov 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save with reduced rates.
The discount is already reflected in the vacation price.
Applicable Dates:
Booking Dates: 23 May 2024 to 20 Dec 2025
Travel Dates: 21 Dec 2024 to 20 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Receive $200 in resort coupons to enhance your stay.

Receive $200 in resort coupons to enhance your stay.

Guests will receive $200 in Resort Coupons per room, per stay.

Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.

Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.

Redemption information will be provided by the hotel at check-in.

Important Notice: This entire offer is based on availability and can be modified or closed out at any time.


Applicable Dates:
Booking Dates: 23 Jun 2020 onwards
Travel Dates: 23 Jun 2020 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy Unlimited-Luxury™ inclusions during your stay.

The inclusive program includes the following amenities:

  • Limitless access to gourmet à la carte dining options without reservations required
  • Unlimited international and domestic top-shelf spirits
  • Unlimited natural fruit juices and soft drinks
  • 24-hour room and concierge services
  • Pool and beach wait service
  • Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
  • Daily maid service
  • Endless daytime activities and live nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • No wristbands required
  • All taxes and gratuities
Important Information:  Redemption information will be provided by the hotel at check-in.  

Applicable Dates:
Booking Dates: 17 Jun 2018 to 31 Dec 2050
Travel Dates: 17 Jun 2018 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Bars
    - The Sand Bar, Beach bar.
    - Sea Legs, Swim-up bar.
    - The Grotto, Pool bar
    - Mermaid, Main pool bar.
    - Currents, Lazy River bar. 
    - Zen, Spa juice bar. 
    - Spin, Sports bar and discotheque. 
    - Interlude, Lobby bar. 
    - The Limelight, Theater bar. 
    - Preferred Club Bar, Exclusive for Preferred Club guests.
    - Hideaway, Preferred Club beach bar.
    - The Zone, Teens ages 13 to 17 years.
    - Crazy Straws, Kids ages 3 to 12 years. 
  • Dolce
    This quaint cafe offers premium coffee, pastries and a large variety of ice cream options, served in a casual and relaxed atmosphere. 

  • Fusion Nikkei Cuisine
    Modern, elegant and stylish Oriental restaurant offering Japanese cuisine influenced by Peruvian ingredients served a la carte. Hibachi tables for show cooking.

    (Fusion is temporarily unavailable )


  • Gaucho Grill
    Contemporary Rodizio with unlimited Brazilian appetizers, salads and meats carved table-side


  • L'Etoile
    Adults-only restaurant (13 years or older) 

    Fine French cuisine and signature chef creations. 


  • Maris
    Fresh Seafood, ceviche, seafood cocktails, catch of the day and more. Breakfast is available for preferred Club guests only. 

  • Mezes
    Gourmet Mediterranean fare in a Moroccan inspired ambiance.


  • That's a Wrap
    Bright and green eatery with cool indoor seating and a terrace for outdoor dining. Offering a variety of healthy ingredients to create a fresh salad or wrap to your liking as well as a variety of paninis and sandwiches.


  • Tides
    Snacks, hamburgers and hot dogs served poolside with indoor and outdoor seating. 


  • Tres Colores
    Savor Mexican a la carte fare in a traditional, elegant Mexican ambiance.


  • World Cafe
    A vast buffet specializing in local and international cuisine, with several themed stations.


On-Site Amenities
  • 24-hour front desk†
  • All-inclusive meal plan
  • Babysitting†
  • Beverage/cocktail†
  • Business center†
  • Car Rental Services†
  • Children welcome†
  • Coffee shop†
  • Complimentary wireless internet†
  • Connecting rooms†
  • 24-hour front desk†
  • All-inclusive meal plan
  • Babysitting†
  • Beverage/cocktail†
  • Business center†
  • Car Rental Services†
  • Children welcome†
  • Coffee shop†
  • Complimentary wireless internet†
  • Connecting rooms†
  • COVID test onsite
  • Currency exchange†
  • Elevators†
  • Exercise gym†
  • Hair dryer†
  • Ironing board†
  • Kitchenette†
  • Laundry/Valet service†
  • Medical Facilities Service†
  • Meeting rooms†
  • Restaurant†
  • Room service†
  • Safe deposit box†
  • Spa†
  • Whirlpool†
On-Site Wedding Services
  • Guests for Dreams of Love and Dreams Ultimate to 20.

† Fees may apply

On-Site Recreation
  • Archery
  • Beach
  • Children's pool
  • Children's program †
    • Explorer’s Club for Kids
    • Core Zone Teens Club
  • Fitness center on-site †
  • General
    Horse Shoes, Putting Green, Iceberg Float, Water Trampoline, Bubble Soccer, Basketball, Pickleball court.
  • Golf †
  • Kayaking
  • Snorkeling
  • Spa †
    For those guests seeking a sanctuary for the senses, the Dreams Spa by Pevonia® will offer a sublime atmosphere inspired by Mayan culture. Enjoy a refreshing, invigorating and peaceful experience, complete with private showers, whirlpool baths, treatment rooms, a relaxation lounge, and a Watsu pool for underwater massage.
  • Volleyball
  • Water activities †
  • Whirlpool
Off-Site Recreation
  • Tennis court †
    Tennis courts (available for adults 18+ at neighboring Secrets Playa Mujeres)

† Fees may apply

Guest Reviews from BeachBound Customers

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 8895 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Service Disorganization affected our stay

    For the price you pay, much better efficiency and accountability are expected. Unfortynately, our experience at Dreams Playa Mujeres was negatively affected by the hotel's lack of organization. At check out, and additional $270 charge appeared that we had not made, yet they still took 40 minutes just to accept my card as a guarantee. Although they eventually acknowledge the charge was their mistake, they did not take responsibility for the extra transportation costs of the inconveniences their error caused, which very frustrating, especially when traveling with children.

    Dec 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Relaxing resort with outstanding service

    My sister and I traveled once again to Dreams Playa Mujeres in November. We’ve stayed at this resort a number of times and every stay is better than the last! Service throughout the property is simply the best. Friendly faces everywhere. Loads of activities presented by the friendly, fun-loving entertainment team occur throughout the day. The entertainment team: Memo, Carlos, Jessica, Bryan, Sebastian, Carlos, Ricardo, Gustavo and Felix kept everyone busy having fun! You can stretch with morning yoga classes. Join in with games in the pools and on the beach from volleyball, water polo, water aerobics, to soccer. We had fun making “wish” bracelets and painting hats. While enjoying the sun and the water we really enjoyed the music of a sax player, a violinist and a couple of bands that played near the pool. The nightly shows were a hit for everyone. The guests we met were delightful to spend time with. Lots of wedding folks! It’s a great venue for weddings. Each evening music in the lobby bar was very enjoyable. We had a terrific time dancing and meeting people from across the world. Our spacious room on the 4th floor included a private balcony and a large balcony overlooking the grounds shared with 7 other rooms. It would be perfect for a group! America at the Front Desk checked us in and instantly became our friend. She is oh so special! She made us feel like the only guests at the resort! Hyatt is fortunate to have her on staff! Dylan from the Front Desk is so friendly, as well. We did not have to wait for a table at the restaurants. At the World Cafe each morning, Erik and his partner Alex greeted us so graciously and recalled our beverage order. Service with a smile. Sebastian was our friendly waiter in L’Etoile. Josue in Maris was so friendly and very fun as our server. And we learned Rames in Maris is a marvelous mixologist. We’ll be going back soon.

    Dec 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Mario the bartender

    Mario was an excellent bartender! He has a talent mixing cocktails! Entertaining customers, and an all around great person to talk to!

    Dec 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Dreams is not only a name...

    Here for a wedding. The hospitality was absolutely amazing from the moment we arrived until the moment you leave. Juan de Bell es la última... He's the best.

    Dec 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great place for any occasion

    Beautiful resort, great for family and friends. We only left the resort one time our entire stay, but I preferred just hanging out at the resort. Everything you need is there. They have a bar at every venue in the resort. The bartenders are very quick, and you typically don’t have to wait long for drinks. They have a lot of restaurants to choose from, and a great buffet. Also, they have entertainment every night, which is great for the whole family. You can really just enjoy your entire vacation at the resort.

    Dec 09, 2025
Hotel advisories
  • AdvisoryAdult Only rooms have a minimum age of 18yrs old, all other room categories allow children.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

     

  • Pet policy : Pets Allowed:
    • Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

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