Hotel Promotions
Non-Refundable Rate. No Cancels/No changes.

These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.


Applicable Dates:
Booking Dates: 14 Nov 2018 onwards;05 Sep 2023 onwards
Travel Dates: 14 Nov 2018 onwards;05 Sep 2023 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Get free perks: sparkling wine breakfast, 25% discount on spa, and more.
Free perks Inclusions:


• One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*
• 25% Discount on Spa Services (one per person/per stay)**(Max of 2 per room.).
• One in-room family breakfast or sparkling wine breakfast (per room/per stay).

Additional Terms and Conditions:
  • Type of wine/spirit bottle provided is at hotel discretion 
  • Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products
  • Any Spa Service or discounts that state valid pp/ps are limited to a max of two (2) adults per room
  • Discounted amenities and services cannot be combined with other discounts or special offers on property
  • All amenities are subject to availability
  • Additional restrictions may apply on eligible Spa Services 
  • All services should be arranged with the concierge after check-in
Added values are not combinable with same added values of other promotions.
Blackout: Dec 21-Jan 4 each year.
Applicable Dates:
Booking Dates: 25 Apr 2025 to 31 Dec 2025
Travel Dates: 01 Jul 2025 to 30 Jun 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Kid free.
Kids 3-12 Years old stay free.
Applicable Dates:
Booking Dates: 02 Jul 2025 to 30 Sep 2025
Travel Dates: 05 Apr 2026 to 20 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Kids free.
Kids age 3-12 years free with paying adult.
Applicable Dates:
Booking Dates: 02 Jul 2025 to 30 Sep 2025
Travel Dates: 04 Apr 2026 to 20 Dec 2026;04 Jan 2026 to 12 Feb 2026;17 Feb 2026 to 26 Mar 2026;04 Apr 2026 to 04 Apr 2026;01 Dec 2025 to 21 Dec 2025;23 Aug 2025 to 23 Nov 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 82%.
Discount already reflected in rates.
Applicable Dates:
Booking Dates: 02 Jul 2025 to 30 Sep 2025
Travel Dates: 05 Apr 2026 to 31 Dec 2026;02 Jul 2025 to 04 Apr 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Experience a higher level of luxury with Preferred Club inclusions.
All Preferred Club suites offer the following additional amenities and services: 
•Personalized check-in and check-out  
•Special concierge service 
•Preferred status and amenities 
   •Preferred Club suites in premium locations 
   •Upgraded mini-bar  
   •Upgraded bath amenities 
   •Pillow menu 
   •Complimentary newspaper in-suite every day (English or Spanish) 
•Private Preferred Club Lounge 
   •Daily continental breakfast service 
   •Afternoon hot and cold hors d’oeuvres
   •Exquisite desserts and fine liquors 
   •Complimentary computer access 
•Exclusive dining privileges 
   •Daily à la carte breakfast in Seaside Grill restaurant 
•Private Preferred Club beach area  
   •Beachside waiter service 
   •Bali beds available (additional costs apply)
** Added value’s are not combinable with same added value’s of other promotions. 

Applicable Dates:
Booking Dates: 26 Nov 2021 to 31 Dec 2050
Travel Dates: 26 Nov 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Every 5th night free in Preferred Club room categories.

The discount is already reflected in the vacation price.

VALID FOR BOOKINGS OF 5 NIGHTS MINIMUM LENGHT OF STAY (4 Nights Paid & 5th Night Free) 

Blackout dates: March 7th-15th, 2025.

Applicable Dates:
Booking Dates: 15 Jan 2025 to 25 Oct 2025
Travel Dates: 15 Jan 2025 to 25 Oct 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Receive $200 in resort coupons to enhance your stay.

Guests will receive $200 in Resort Coupons per room, per stay.

Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.

Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.

Redemption information will be provided by the hotel at check-in.

Important Notice: This entire offer is based on availability and can be modified or closed out at any time.

Applicable Dates:
Booking Dates: 23 Jun 2020 onwards
Travel Dates: 23 Jun 2020 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy Unlimited-Luxury™ inclusions during your stay.

Unlimited -Luxury Inclusions program includes the following amenities:

 Limitless access to gourmet à la carte dining options without reservations required

  • Unlimited international and domestic top-shelf spirits
  • Unlimited natural fruit juices and soft drinks
  • 24-hour room and concierge services
  • Pool and beach wait service
  • Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
  • Daily maid service
  • Endless daytime activities and live nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • No wristbands required
  • All taxes and gratuities

Important Information:  Redemption information will be provided by the hotel at check-in.   

Applicable Dates:
Booking Dates: 14 May 2018 onwards
Travel Dates: 14 May 2018 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Barefoot Grille
    Delicious grilled favorites are served beachside.
  • Bordeaux

    This restaurant is for Adults Only.

    Enjoy a la carte French cuisine in a romantic atmosphere with a wine cellar.

  • Coco Café
    Premium coffee & snacks in a casual and relaxed atmosphere. 

    Late Night Bites served.
  • El Patio
    A la carte restaurant offering authentic Mexican cuisine

  • Himitsu
    A la carte restaurant specializing in Pan-Asian cuisine.

  • Oceana
    Variety of fresh grilled local and international seafood specialties served a la carte.
    Approximate seating capacity: 82
  • Portofino
    Recently renovate a la carte restaurant featuring the authentic flavors of the Mediterranean & Italian.

  • Romantic Dining Experience
    For your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
  • Seaside Grill

    A newly renovated, exotic grill of selected fish, poultry and beef in the evening served à la carte.
    • Located by the beach 

    • Preferred Club guests only for breakfast & lunch, open to all guests for dinner 

    • Approximate seating capacity: 60 

  • Various Lounges/Bars

    - Barracuda

    - Desires (temporarily closed)

    - Manatees 

    - Rendezvous

    - Revive 

    - Sugar Reef 

  • World Cafe
    A newly renovated, buffet-style restaurant serving local and international specialty items and classics. 
    Approximate seating capacity: 202
On-Site Amenities
  • All-inclusive meal plan
  • Babysitting†
  • Bicycle rentals
  • Boutiques/stores†
  • Children programs
  • Concierge desk
  • COVID test onsite
  • Golf,Offsite†
  • Health club†
  • Laundry/Valet service†
  • All-inclusive meal plan
  • Babysitting†
  • Bicycle rentals
  • Boutiques/stores†
  • Children programs
  • Concierge desk
  • COVID test onsite
  • Golf, Offsite†
  • Health club†
  • Laundry/Valet service†
  • Nightclub†
  • Outdoor pool
  • Pool
  • Restaurant†
  • Spa†
  • Water sports†

† Fees may apply

On-Site Recreation
  • Bike rental
  • Billiards
  • Bocce court
  • Children's program
    Explorer's Club - Fully supervised children's program entertains kids ages 3-12 with daily programs based on science, nature and exploration including: Sandcastle competitions, arts and crafts, big screen movies on the beach, Euro-bungee, game room, large playground, weekly campout adventure
  • Motorized Water Sports †
  • Non-Motorized Water Sports
  • Outdoor pool
    3 outdoor swimming pools
  • Pool †
    Dreams Riviera Cancun has three pools and two hot tubs located on property. There is one main infinity pool adults only overlooking the ocean, an activities pool and a children’s pool. There is one outdoor hot tub located on each side of the resort for use by all guests. There is a Splash Park.
  • Spa †

    DREAMS SPA BY PEVONIA® offers a sublime atmosphere of pure indulgence that combines hydrotherapy and indigenous treatments and creates a refreshing, invigorating and peaceful experience. Swiss showers, saunas, steam rooms, private showers and relaxing areas are here for you to enjoy. Massages, body treatments, facials, manicures, pedicures and a full service beauty salon are all available to you.

    Spa facilities include:
    - Massage and body treatments cabins 

    - Relaxing, aromatherapy and sport massages

    - Reflexology
    - Main hydrotherapy area
    - Cold plunges
    - Outdoor cascading whirlpool
    - Exfoliation treatments
    - Facials
    - Bathrobes, towels and slippers
    - Yoga classes
    - Steam room and dry sauna
    - Hair and beauty salon, manicures and pedicures
    - Elegant locker, vanity and dressing areas
    - Shampoo, body gel, body cream, deodorant
    - Main lounge for men and women
    - Spa boutique

  • Volleyball
  • Windsurfing †
Off-Site Recreation
  • Golf †
    Guests at select resorts in Cancun and Riviera Maya can enjoy discounted green fees at nearby golf courses: Playa Mujeres Golf Course, El Tinto Golf Course at the Cancun Country Club, El Mayakoba, Riviera Maya Golf Course, or Gran Coyote Golf Riviera Maya.

† Fees may apply

Guest Reviews from BeachBound Customers

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 13504 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent property / Fantastic Entertainment Team

    The Dreams Riviera Cancun resort is definitely somewhere I would visit again. The property was amazing. Very well maintained in every aspect. The only bad thing was the Sargassus Seaweed. It absolutely prevented us from enjoying the beach at all. We were unable to traverse the mounds of seaweed to get to the ocean. There are Great options for dining. There are options for all kinds of tastes. I would be absolutely remiss if I didn't take the time to recognize the Entertainment Team at this resort. They were nothing short of AMAZING. Jonathan, Uzzy and Angie (and the rest) were the highlight of our trip. They went above and beyond to help us enjoy our stay. They made sure to know our names and every morning when we went to the pool, they made it a point to come over and say hello and update us on all of the activities for the day. In particular, Jonathan was a standout. He was friendly and engaging. Jonathan would come over and speak with our group numerous times throughout the day. He spent more than just a few minutes talking with us. He took the time to get to know us and shared a lot of information about himself as well. I was more than pleasantly surprised by this young man. He is definitely an asset to the Entertainment Team. Jonathan is definitely the type of employee that enhances the experience of everyone there. At the end of the week, he even presented our group with a small memento to remember our trip as well as his friendship.

    Aug 07, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Family-Friendly and Luxury combined with a GREAT TEAM!

    This is my family's fourth time going to the Dreams Riviera Cancun resort and I can say with full honesty that this place is great. This trip was for 15 people. Each time I've been there I felt like the most recent stay continues to top the previous times (where were all fantastic). The rooms were clean, housekeeping was great and timely. We had multiple rooms and a few were "Preferred Club". I highly recommend getting the "Preferred Club" rooms. You get access to a nice Lounge, but even more importantly you get access to an amazing concierge team! Itzel and Maria were a great team, who helped coordinate dinner reservations and Bali Beds/Cabanas for my family and I. Jessica B went above and beyond! Talk about making you feel like you're the most important person... In addition to restaurant reservations and coordinating activities for my family, Jessica B went out of her way to help with odd items that I needed that I forgot back home. She was always professional, courteous, and respectful. My family and I were so grateful for her and her team's personalization of our stay there. The whole team was excellent including but not limited to Elizabeth, the young lady who worked at the hotel check-in area was very friendly and patient with our large reservation. Bellhop Manuel was extremely helpful as well. He was very helpful during my previous stay as well. Very professional and very friendly. The Team at Dreams Riviera Cancun is what made our trip so memorable. Thank you to such a great team!

    Aug 06, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Our family loves Dreams!

    From the moment we checked in, we were treated with the utmost respect and consideration. We were able to check in early to our room with a plunge pool—my kids loved that even more than all the big pools! The restaurants were great with the exception of El Patio—that Mexican was horrible. We loved Hitmasu, Oceanside, Portobello, and Coco Cafe! The arcade was awesome. Hector Hugo working in there was so great with my son. My son came out saying how cool he was. He was incredibly kind and accommodating. We loved kids club. My kids did not want to leave when I went to pick them up. The night shows were a blast! Especially the magic show! We loved the size of this Dreams location—it was such a fun little community for my kids to explore for the week. Thank you to everyone at Dreams!

    Aug 06, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Not what we were expecting for a family trip

    The kids club was at capacity for several activities and days. In our experience, we have never been turned away at kids club. The kids said they were not watched at tye kids club, we are used to great staff who welcomes, watches, & loves our kids. Bartenders were not as friendly as in our past experiences. The concierge was not able to help with anything and there was an obvious disconnect between staff members. The Asian restaurant was closed and the only indoor restaurants at the warmest time of year were 2. We ate at one restaurant 4 of our 7 nights. Food was ok. Activities were lacking and not easy to find out about. Only 2 of 7 shows were inside at a theater and the quality of the shows was lacking compared to other experiences at other resorts. When we checked out, we were told we owed $107, but we're charged over $400. Communication breakdowns were obvious.

    Aug 06, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Not a great experience…

    If you’re looking for good food, drinks, fast and friendly service and fun activities and entertainment, then you’re looking at the wrong resort. Go elsewhere. No one expects Michelin star food and drinks at an all inclusive resort, that’s not my standard. I was looking for passable. I would have given it a ten if the food and drinks were passable. But it wasn’t. And if you’re hungry and want room service, good luck. There were more staff than I would have liked that made me feel I was asking too much of them (even when they were there to take my order) which is not ideal at an all inclusive resort. It wasn’t everybody, but more than three or four, and that’s three or four too many. Entertainment/activities are run of the mill.

    Aug 05, 2025
Hotel advisories
  • AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
  • AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

     

  • Pet policy : Pets Allowed:
    • Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

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