These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Free Perks Inclusions:
• One bottle of wine/sparkling wine, rum or tequila ( per room/per stay).
• 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.).
• One in-room family breakfast or sparkling wine breakfast (per room/per stay).
Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts. Additional restrictions may apply on eligible Romantic Dinner packages or Spa services. All services should be arranged with the concierge after check-in. Resort Coupons cannot be combined with Spa, Wine, or Romantic Dinner discounts.
Added values are not combinable with same added values of other promotions.
Free Perks Inclusions:
- One bottle of wine/sparkling wine, rum or tequila (per room/per stay).
- 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.).
- One in-room family breakfast or sparkling wine breakfast (per room/per stay).
- 30% off romantic dinner. Discounts are only applicable towards select romantic dinner menus/packages.
- Gift Beach Bag.
Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts. Additional restrictions may apply on eligible Romantic Dinner packages or Spa services. All services should be arranged with the concierge after check-in. Resort Coupons cannot be combined with Spa, Wine, or Romantic Dinner discounts.
Added values are not combinable with same added values of other promotions.
- Private Preferred Lounge
- Preferred status and amenities
- Concierge service
- Daily continental breakfast service, afternoon hot and cold hors d’oeuvres; exquisite desserts, and fine liquors in the lounge
- Pillow Menu
- Access to Castaways restaurant for lunch
- Upgraded mini-bar service
- Upgraded bath amenities
- Nespresso Coffee Machines in lounge.
Guests will receive $200 in Resort Coupons per room, per stay.
Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.
Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.
Redemption information will be provided by the hotel at check-in.
Important Notice: This entire offer is based on availability and can be modified or closed out at any time.
Unlimited -Luxury Inclusions program includes the following amenities:
- Limitless access to gourmet à la carte dining options without reservations required
- Unlimited international and domestic top-shelf spirits
- Unlimited natural fruit juices and soft drinks
- 24-hour room and concierge services
- Pool and beach wait service
- Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
- Daily maid service
- Endless daytime activities and live nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
- No wristbands required
- All taxes and gratuities
Important Information: Redemption information will be provided by the hotel at check-in.
Resort Details
- Barefoot GrillBurgers, pizza and snacks served poolside.
- Capers
Authentic Italian cuisine.
- Carnival
International snacks and lunch specialties.
- Castaways
Seafood à la carte.
- Churro and Ice Cream Restaurant
The perfect combination of crispy and creamy! Come enjoy our delicious churros paired with the most irresistible ice creams.
- Coco Café
• Signature coffee shop where you may find freshly made coffee, pastries, salads and sandwiches served daily
• Open for late night bites including pizza, sandwiches, paninis, hot dogs, pastries, cookies, fruit and yogurt, soup, chips and pretzels.
- Himitsu
Asian cuisine with teppanyaki tables.
- Tamarindo
Authenitic Mexican and local flavors.
- Various Lounges/Bars
Manatees – Swim-up bar
Moments – Refreshing cocktails served on the deck
Preferred Club Bar – Lounge for Preferred Club guests
Showtime – Outdoor theatre bar
- 24-hour room service
- All-inclusive meal plan
- Babysitting†
- Beachfront†
- Concierge desk
- COVID test onsite
- Currency exchange†
- Dry cleaning†
- Golf,Offsite†
- Laundry/Valet service†
- 24-hour room service
- All-inclusive meal plan
- Babysitting†
- Beachfront†
- Concierge desk
- COVID test onsite
- Currency exchange†
- Dry cleaning†
- Golf, Offsite†
- Laundry/Valet service†
- Pool
- Spa†
- Wireless internet connection in public areas
- Meeting Facilities†
- Please contact the hotel for additional information.
† Fees may apply
- Children's pool †
- Hot tub
- Kayaking
- Non-Motorized Water Sports
- Pool
- Spa †Now Amber Puerto Vallarta’s spa offers the most innovative facilities and services including a full hydrotherapy circuit with a waterfall jet pool, hot tub, cold plunge pool, saunas, steam rooms, Swiss-Scottish showers, relaxation areas and more. The spa also offers a refreshment bar, a full beauty salon, a bridal suite, and a spa boutique. The new Serenity Spa cabins provide guest with an open, sensory spa experience with a special treatment menu inspired by the Hindu medicine “Ayurveda” or “the science of life.” Our fitness center, open daily, offers a variety of equipment and yoga classes. Our spa is shared with sister resort next door, Secrets Vallarta Bay Puerto Vallarta and is adults-only.
- Tennis court †
- Volleyball
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
8875 reviews
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Jun 17, 2025Overcharge during checkin
You hear nightmare money grab stories of Mexican Resorts, well this place is exactly that. When we arrived they hit us w an extra $300 per day charge for 5 days ($1500) for my 2 kids because they said the kids are too old (8 & 12). My Expedia booking included my kids but the hotel wouldnt honor it and i had no choice but to comply w their rules because my family and I are literally at checkin. So they got me for another $1500, i ended up paying $950 per night for 2 adults & 2 kids. Then the all inclusive pool bar closes at a certain time so u have to go to lobby bar but whos gonna go from pool to lobby bar which is a 5 min walk and up an elevator. Then the liquor cart comes around but its only a tease because they charge you extra for that. Stay somewhere else folks or risk getting taken when you arrive.
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Jun 17, 2025Mixed feelings - Some highs, Some Mises
We were excited to arrive and definitely appreciated the warm hospitality—staff truly go out of their way to take care of you, which made a great first impression. That said, a few things kept this resort from being exceptional. Be prepared for a sales pitch disguised as a “90-minute breakfast,” which felt more like a timeshare presentation. The resort is showing signs of age, with noticeable wear and tear. Our room, while clean, could really use some updating. Room service is limited, and food and drink availability is restricted to certain hours—which was inconvenient at times. The pool also closes surprisingly early for a resort—8 p.m., which cuts short evening relaxation. There aren’t many activities offered, so if you’re looking to truly unwind and do very little, that might actually work in your favor. On a positive note, the food was decent overall—Tamarindos was our favorite spot. We’re still undecided on whether we’d return, but we’re glad we gave it a try.
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Jun 16, 2025A pretty good stay
This was our second time staying at Dreams Vallarta Bay — the first being in 2017 when it was called Now Amber. The resort has aged a bit, but it still has charm. The grounds are beautiful, and the overall atmosphere is nice. One of the highlights was the friendly staff. Ricardo, our butler in the Preferred Club, was helpful and attentive throughout our stay. A special shoutout to Norma at the concierge, who went above and beyond to secure us a dinner reservation at the teppanyaki restaurant. Another standout was maintenance crew who came and saved my daughter's earring after she dropped it down the drain in the bathroom. The pool area was very enjoyable — plenty of chairs available due to the resort being at about 50% capacity during low season in June. The kids had a great time, and the pool activities were a lot of fun for them. Now for the areas that could use improvement: housekeeping was the biggest frustration. During our 3 night stay, the room was only cleaned once. We would be out for hours, and no service. Then, of course, when we returned to rest with the Do Not Disturb sign on, that is when they wanted to clean — and they were unwilling to come back later even though they said they would. Another downside was the Preferred Club breakfast — it was cold and not up to expectations the first time we tried it, so we opted for the buffet the rest of the mornings. On a positive note, the resort did recognize Hyatt Explorist status, which was appreciated. It was a fun and relaxing trip, especially for the kids — with a few bumps that, if smoothed out, could make this a five-star stay.
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Jun 09, 2025Service was great!
We stayed for 6 days in early May, 2025 for our wedding. We had 33 guests total including ourselves of all ages. The wedding package we purchased through the resort was a great deal, and we booked a room block that saved ourselves and our guests a lot of money. Our wedding coordinator, Karla was so helpful, attentive and thorough - all of the staff at the resort was, from the poolside service, to servers and bartenders at the wedding. The service we received at the wedding and the resort as a whole was top-notch, the staff truly went above and beyond to make our time there amazing.
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Jun 09, 2025
Dreams vallarta bay Puerto Vallarta may 31st -june7. Also recommend sitting on the presentation if you like to travel de
Great customer service from all the staff. Easy to book any excursions and Anything you wanted to do. Foods excellent alot of selction i especiallyliked the taco stand by the pool. Highly recommend for families looking to do a trip to Puerto Vallarta.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check in: 3:00 PM
- Check out: 12:00 AM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.