Resort Details

Dining
OnSite Dining
  • Cocotal
    Sample an elegant, international a la carte breakfast and dinner. Thanks to daily menu changes, you'll never have the same culinary experience twice. 
  • D' Italia Casitas
    As the name implies, D' Italia takes inspiration from the colorful, honest traditions of Italian cooking. Enjoy an excellent meal prepared by the restaurants experienced culinary team. 
  • D’Italia Villas
    A fresh Mediterranean-inspired concept.
  • Fuentes
    Culinary theatre at its finest, Fuentes provides guests with a truly memorable dining experience. The Mexican-inspired cuisine is guaranteed to impress. 
  • Health Bar
    Now Offering a vegan menu, packed with bold, healthy flavors.
  • Kampai
    Kampai is known for superb, Asian-inspired breakfasts, lunches and dinners. 
  • Kick
    Ocean front, in a laid-back atmosphere you can enjoy delicious preparations from the grill as well as typical Mexican specialties together with an ice-cold beer or other beverage of your liking.
  • La Cabana Pizzeria
    If you're in the mood for a delicious pizza or local snacks, La Cabana Pizzeria is highly recommended. 
  • La Isla
    Welcome to the real Mexico, the perfect place to experience during lunch time the authentic Mexican "street food" while you enjoy our relaxed ambiance with stunning garden views. During dinner, delight your senses with our exclusive "Mexican author's Cuisine” in a pleasant and casual atmosphere.
  • Rincon Mexicano
    Breakfast and dinner showcasing the best of Mexican Cuisine.

  • Sante Fe Grill

    Enjoy innovative cuisine focusing on the unique flavors that can only be found in coal oven-cooked dishes. Sharing is encouraged here. Reservations Required.

  • Various Lounges/Bars

    - Swim Up Bar Tucanes

    - Swim Up Bar Colibri 

    - Swim Up Bar Faisanes

    - Gaviotas Seashore Bar

    - Swim Up Bar La Isla  

    -  Fuentes

    -  Bar Guacamayas

    -  Martinis Lobby Bar

    - Swim Up Bar  Pericos

    - Swim Up Bar Pelicanos 

    - Swim Up Bar Quetzal

    - Swim Up Bar Albatros

    - Swim Up Bar Flamingo

    - Spot Swim Up Bar

    - Swim Up Bar Papagayos

    -Bellinis Bar

    - Kick

On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Baggage hold
  • Bell staff/porter
  • Bicycle rentals
  • Business services†
  • Children not allowed
  • Complimentary wireless internet
  • Concierge desk
  • Exercise gym
  • 24-hour front desk
  • 24-hour room service
  • Baggage hold
  • Bell staff/porter
  • Bicycle rentals
  • Business services†
  • Children not allowed
  • Complimentary wireless internet
  • Concierge desk
  • Exercise gym
  • Free parking
  • Golf†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Lounges/bars†
  • Non-smoking rooms available
  • Pool
  • Room service†
  • Safe deposit box
  • Sauna†
  • Shopping mall†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Valet parking
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • We are the wedding specialist in the Riviera Maya, with on - site professional coordinator we are fully equipped to take the challenges of planning a wedding celebration and turn them into the joyous occasion that it should be. Beautiful and unique ceremony locations, including a beachfront chapel. Our distinguished service was created to enhance the experience and allow the bride, groom, family and friends to have not just a day celebration, but a lifetime of memories.

† Fees may apply

On-Site Recreation
  • Bike rental
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    2 outdoor hot tubs.
  • Motorized Water Sports †
    Wave runners.
    Parasailing.
  • Non-Motorized Water Sports
    Kayaking and snorkeling gear are provided. 
  • Pool
    There are 14 pools on-site. This property also has swim-up bars.
  • Sauna
  • Spa
    There are 2 spas
  • Steam bath
  • Tennis court
    There is 1 tennis courts on-site. Lighting is provided for evening games. 
Off-Site Recreation
  • Golf †
    A golf course is located within 5 miles of property.
On-Site Attraction
  • On-site Entertainment
    Daily shows at the Guacamayas bar as well as live music to dance with.
Off-Site Attraction
  • Playa Del Carmen
  • Xcaret
  • xel ha

† Fees may apply

Guest Reviews from BeachBound Customers

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 9959 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Good resort, amazing staff

    Overall the staff and personnel at this place make it a wonderful experience. Everyone is offering help with getting around or planning local excursions or room service, etc. The grounds are kept very clean and there are options everywhere for food and drinks. We visited the animal sanctuary and learned a bit about the Mayans and the tour guides were super friendly and knowledgable. Overall the food and drinks were good, the casitas were very nice and updated and room, but the people who work there go above and beyond any normal expectations and it really makes for a pleasant and comfortable experience. We had no plans of visiting Cancun again but based on our experience we would definitely come back again. It's all inclusive but please bring cash for tips as they are well deserved.

    Nov 01, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great place to hang out for 11 days..

    Our personal concierge Wilma was outstanding. Made our stay a 10 out of 10. Bar tenders Julio and Manuel went out of their way to provide us a great experience at the swim up pool. Already booking for next trip.. All restaurants were first class, waiters remembered us from our previous trip.. All resort staff were super friendly and some went out of their way to help us..

    Oct 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Our First Time at El Dorado Casitas Royale: A Perfect 10!

    We couldn't have asked for a better first experience at El Dorado Casitas Royale—it was amazing! Our swim-up casita was a perfect base: so much space, a ridiculously comfortable bed, and the luxury of choice with a massive indoor shower, an outdoor shower, and a tub. Being able to just swim right up to the bar for a refill was pure vacation bliss. The true standout service from Julio and Wilma at Casitas section 30. Wilma made our trip feel extra special; she was consistently checking in to see if we needed anything. We loved the diverse food scene. We had great breakfasts (Santa Fe was a favorite!), but we couldn't resist going to the Thai restaurant twice for dinner. Plus, the ease and accuracy of the room service—always spot on and delivered fast—made for effortless meals. Ordering food, lunch/dinner reservations, and even supplies/amenities through the resort website was a breeze. The resort's expansive layout gives it a special, exclusive feel. With guests so spread out, our little slice of the pool/beach was quiet and uncrowded. It truly felt like a private retreat! We are already planning our next trip back.

    Oct 26, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing resort! Excellent experience!

    We had a wonderful time at El Dorado Casitas Royale! It was our first time there. The swim-up room was very spacious and the bed was truly comfortable! We had a huge shower and also an outdoor shower and a bathtub. We were right by the bar so it was an easy swim to get more drinks. Jacobo and Wilma were our concierge staff and they were both great! Wilma came by almost every day to see if we needed anything. She brought our friends a birthday cake at the pool! We had breakfast at Santa Fe twice and at the buffet once and both were good. Our favorite dinner option was the Thai place (we went twice)! We also ordered room service almost every day and it was always exactly what we ordered and arrived within an hour. There are many bar options and food options. The resort felt like a private one, as it is so large the people were very spread out. There were never more than 10 people at our pool/beach area. That was nice! We will definitely consider this place for future trips!

    Oct 25, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Fantastic

    Wilma was an amazing concierge and on top of everything...thanks Wilma!!! We stayed in the Casitas with swimout rooms, loved this! Very relaxing and quiet. We had a fridge in our room stocked daily and 24 hr room service. The Royal side had more of a party atmosphere and Casita guests could access the Royal side. An app showing restaurants with menus and detailed entertainment information would have been super helpful. We could seek out the information but an app would have made this much easier. Our casita was clean and well maintained, outdoor shower was incredible. Lazy river connecting Casitas and pool bar was great. I would stay here again.

    Oct 24, 2025
Hotel advisories
  • AdvisoryImportant Note: Although the hotel offers over a mile of sandy white beach, some of the area is not swimmable due to protected coral. There is a swimmable area and also a unique natural saltwater pool on property.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies:

    Check-in Policy:
    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy:
    This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy:
    A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information:
    Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.


  • Pet policy : Pets Not Allowed

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