Resort Details

OnSite Dining
  • Arrecifes

    Serving breakfast, lunch and dinner.

  • Beach Barbecue
    Located in the middle of the beach offering a different theme of delights every day such as Paella, hamburgers & hotdogs, chicken, and shrimp skewers, and more. Guests can dine seated on the wooden picnic style benches whilst soaking up the Caribbean rays and receiving an impressive view of the ocean.  A great variety of international cocktails and drinks are available.
  • Culinarium
    Enjoy a perfect world of tastes, sights, and smells to delight the senses from our extensive à la carte menu for breakfast, lunch, or dinner; each preparation is full of flavor and creativity.  Join us for pre-dinner drinks with our wide selection of shaken Margaritas.
  • Culinarium Restaurant
    Latin Fusion Cuisine.
    Breakfast and lunch a la carte.
    Open for dinner a la carte from 5:30 pm to 10:00pm.  Margaritas menu available

    To enhance your dining experience our restaurant dress code is strictly enforced for dinner. No T-shirts, tank-tops, shorts, Bermudas, tennis shoes or beach sandals

    All restaurants are non smoking.
  • Driftwood Gourmet
    To satisfy any cravings this oceanfront restaurant offers a variety of mouthwatering sandwiches, veggie dips and delectable healthy salads. This sea front restaurant is a vibrant celebration of food, energy, and music and beach life. Refreshing and unpretentious, the outdoor BBQ offers succulent burgers for those who want to maximize their time in the sun. Driftwood is located next to the main pool in front of the beach.
  • Garcitas Swim Up Bar
    Located in the Premium Section, will pamper you with delicious bites
  • Gourmet Pub

    An array of  creative  dishes  inspired  from  all  over  the world  including  Shepherd’s  pie,  Fish  &  Chips,  Beef Meatballs, Baked Rice Pudding,  in fine quality presentations invite you to  enjoy  and  share  a  wide selection of food  in a  wonderful rustic, relaxed environment.  This urban restaurant is an absolute can’t miss!

  • Klay Talay Restaurant

    Blends a variety of Asian styles into a fine fusion of Oriental cuisine. Open for dinner only.

    Reservation required.

  • La Carreta
    Mexican a la carte specialties. Open for dinner
  • Mezcalito
    The style is rustic. The space is inviting. The drink is Mezcal. Named after one of Mexico’s favorite liquors, Mezcalito is located in the main lobby, and welcomes you with an assortment of high-quality liquors, as well as virgin cocktails.
  • Mia Casa
    Contemporary Italian Cuisine.
    Open for dinner a la carte from 5:30 pm to 10:00pm. Air conditioned.
  • Sandwicherie
    Wood-fired oven pizzas served to order, along with a selection of Angus burgers, burritos, fresh salads, ice cream and other light snacks.
  • Seaside Market
    Guests can choose from a welcoming, lavish food display featuring cooking stations for breakfast. Preparations range from imaginative salads, mouthwatering main dishes, irresistible home-baked bread, and patisserie to satisfy every palate. This restaurant offers a journey through the world's different cuisines with an environment that reflects the passion of the chef. Located at main lobby.
  • Swim-up Oceanfront Bar
    Serving a wide array of virgin cocktails, fresh fruit infused water, ice-cold beers and full premium drinks. Craving a drink while lounging? Don’t lift a finger – our poolside waiters are ready to serve your favorite drink. Located at the main pool in front of the beach.

  • Various Lounges/Bars

    BAR LAS GUACAMAYAS:
    Bar with swings. Located next to Los Arrecifes serving your favorite cocktails with tropical music under a traditional palapa.

    SWIM UP BAR ARRECIFES:
    Swim up bar. Lively pool bar to enjoy all kinds of drinks.

    BAR LOS COTORROS:
    Bar with swings. Located at the relaxing pool.

    GUACAMAYA LOUNGE:
    Seaside lounge offering live music and views of the sea.

    KANALOA BAR
    Located in the infinity section.

    SWIM UP BAR COLIBRI
    Swim-Up Bar pool bar to enjoy all kinds of drinks.

    SWIM UP BAR GAVIOTA
    Swim-Up Bar and lounge in the heart of the hotel. Enjoy all kinds of drinks.

    LA CANTINA
    Indoor bar at the Mexican Restaurant. Wide selection of tequilas

    MARGARITAS BAR
    This margaritas bar features a great selection of flavored margaritas and cocktails, located inside Culinarium restaurant.

    DRIFTWOOD BAR

    Enjoy your favorite drink and the service of our poolside waiters. Located in the Driftwood BBQ Corner.

On-Site Amenities
  • Exercise gym†
  • Spa†
  • Tennis court†
  • Water sports†

† Fees may apply

On-Site Recreation
  • Direct access to a beach
  • Fitness center on-site
  • Non-Motorized Water Sports

    Kayaks - Paddle out past the sandbar and float along with current as you look back at the stunning landscape. Explore every inch of the coastline. From the reef to the deeper, dark turquoise waters.

    Snorkeling gear is also available to guests.

  • Pool

    El Dorado Seaside Suites sits on a ribbon of soft, white sand directly on the Caribbean Sea. But sometimes, you just want to soak up the sun poolside. That’s why the resort boasts four freshwater swimming pools, with convenient swim-up bars.

    - Cotorros*
    - Arrecifes 
    - Colibri** 
    - Gaviotas** 

    *Features a Jacuzzi
    **Features a lazy river

    Also featuring an additional pool in the infinity section, with a Swim Up Ocean Front Bar.

  • Sauna
  • Scuba diving †
  • Spa †

    Náay Spa is inspired by Mayan and worldwide traditions, philosophies, and modern techniques. Offering signature spa treatments including massages and facials.

  • Tennis court

    Hard surface tennis court, rackets and balls provided free of charge at the front desk.

  • Volleyball
    Head down to the beach for a friendly game of beach volleyball. Perfect your serve in the soft sand while working up a sweat. Then take a plunge in the ocean to cool off
Off-Site Recreation
  • Golf †
    Golf Course located within 10 Miles of Property.
On-Site Attraction
  • On-site Entertainment

    Daily and nightly activity program with live music and night entertainment

Off-Site Attraction
  • Playa Del Carmen
  • Ruins of Tulum
  • Xcaret
  • Xel- Ha
  • Other Local Attractions
    Chitzen Itza Piramides, Cozumel Island

† Fees may apply

Guest Reviews from BeachBound Customers

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 14361 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A Wonderful Stay in a Beautiful Paradise!

    This was my first time staying at the Palms. I stayed at the Suites last year. The rooms on the Palms side are not updated but they are quite comfortable. We stayed in building 29 which was just perfect! Margarita, our house keeper, kept our room spotless and well-organized. She responded to our needs before we could even ask! When she realized we were using the back door, she put a bathmat down for us at that door. We came back to wonderful towel art every day! Jose, with room service made our first night so special. After delivering our food, he found out it was our first night and came back with 2 glasses of champagne! And, for the rest of our 7 night stay, remembered our names. Our personal concierge was also named Jose, and he was so helpful with making our plans and reservations. There was quite literally, not a single staff member, that was not pleasant, friendly, and always willing to go above and beyond. A shout out to one of the new serving assistants, Alek, who really is a great example of the caring attitude that all staff embody. The entertainment was very good, live DJs, singers, musicians, and both the acrobatics and fire performers. My daughter went to the tequila tasting run by Jesus, and she learned a lot! She had been reluctant to go by herself to the tasting, but went anyway, and was very comfortable. Now, having stayed on both sides of the resort, I cannot pick a favorite side. Both have pros and cons. I loved the pool on the Suites side, but I love the beach on the Palms side. I liked how close everything is on the Palms side, and the frequent sightings of the raccoons, coati, and iguanas. You honestly cannot go wrong with a stay on either side. Our beachfront junior suite was literally steps from the beach. There were no issues with getting a lounge chair, or a Bali bed. Coming to this resort allows me to relax so quickly. I love that when you arrive, they tell you, "Welcome Home"!

    Oct 29, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Beach front vs Oceanview

    We love Mexico so we decided to stay at an all-inclusive adult only resort for our honeymoon. We paid $90 US extra per night for oceanview yet when we arrived the beach front was just the palm trees. Were very disappointed the rum didn’t have any amenities for honeymooners and to pay extra for Ocean views, and our beachfront was disappointing.

    Oct 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    We’ll be back!

    Its our first visit to Seaside Palms and everything from pre-arrival to departure was excellent. Private transfer, rooms, beach, culinary experience but best of all was staff. Our initial interaction was with Isabel and frankly without her our stay would not have been the same. We were celebrating a birthday and she was able to arrange all the little extras. She assisted us (as members) through everything making the experience at a beautiful resort even better. Butlers have a lot to learn to equal the other El Dorado resorts but they didn’t detract from our stay.

    Oct 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Can’t wait to come back

    Always love coming to this resort! I’ve been coming to this resort for about 10- 15 times. The staff is amazing and always willing to do whatever it takes to make you happy! The activity staff including Luis, Jose, Carlos, Maria, Ixchell and Benjamin made our trip better than we could’ve ever imagined—-they were SO MUCH FUN!! Can’t wait to come back in one month again :)

    Oct 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Needed holiday

    Luis, Maria and Jose the entertainment staff are truly amazing we had so many great times with them round the activity pool, they are so funny and so so helpful with any thing you need they make your experience truly remarkable.

    Oct 21, 2025
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

    Guests at the El Dorado Seaside Palms have full exchange privileges at the El Dorado Seaside Suites. Note, for access to Hidden Beach guests must obtain a day pass.

  • Pet policy : Pets Not Allowed

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