Hotel Promotions
Non-refundable Rate - No cancellations or changes allowed
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Applicable Dates:
Booking Dates: 15 Nov 2019 to 31 Dec 2050;25 Aug 2021 onwards
Travel Dates: 15 Nov 2019 to 31 Dec 2050;25 Aug 2021 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

On-Site Amenities
  • 24-hour front desk
  • ATM/Cash machine
  • Bell staff/porter
  • Casino
  • Complimentary newspaper in lobby
  • Concierge desk
  • Conference facilities
  • Dry cleaning
  • Electric car charging stations
  • Elevators
  • 24-hour front desk
  • ATM/Cash machine
  • Bell staff/porter
  • Casino
  • Complimentary newspaper in lobby
  • Concierge desk
  • Conference facilities
  • Dry cleaning
  • Electric car charging stations
  • Elevators
  • Exercise gym
  • Express check-in
  • Express check-out
  • Free high speed internet connection
  • Gift/News stand
  • Hairdresser/barber
  • Health club
  • Limousine service
  • Luggage service
  • Multilingual staff
  • Onsite laundry
  • Safe deposit box
  • Sauna
  • Tour/sightseeing desk
On-Site Wedding Services
  • 2167

† Fees may apply

Guest Reviews

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 1638 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great hotel at Santo Fomingo

    Very nice attention in all the hotel. Nice pool and gym. Breakfast is outstanding. Staff is very polite and professional Especially Carolyn and Jacinto at the lounge. Great hotel and great stay

    Jun 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent hotel

    This hotel is secluded in the middle of Santo Domingo. Even though the hotel is old, it has a beautiful lobby and the rooms are totally renovated with all new features. I recommend you book the room with breakfast as it has plenty of nice choices. The pool is a good size with an outside bar near by. There are several restaurants walking distance from the hotel. Be careful because a couple of them are tourists traps.

    Jun 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing stays

    Was an amazing days, and an incredible service, Wilmer help me so much with the stays. The room clean, the breakfast as always impeccable, in my opinion El embajador is one of the best hotel in Santo Domingo. And the garden beautiful, the nature is in the heart of the city.

    Jun 08, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    excellence

    It is my favorite hotel because I feel like family and the treatment is the best. When you go to the bar, ask for cookies, you'll like them.

    Jun 08, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Gorgeous hotel with top notch service

    I had the pleasure of staying at El Embajador for a two night solo trip. The hotel itself is gorgeous. It’s got an old school, elegant atmosphere but the amenities are thoroughly modern. I had a junior executive suite and it was very nicely decorated and spacious. The finishes were very high end. I found a basket of fruit and a large water in my room shortly after I arrived. They also do complimentary turndown service which was very nice. My room rate included breakfast and it was good. Lots of variety. I used the pool a few times and it was very nice and serene. The loungers had terry cloth covered cushions that were very comfortable. You can get free towels in the spa. I had to work one day during my trip and the desk and chair in the room were comfortable. I also did some work while sitting at Las Cotorras Bar and it was very pleasant. The service was excellent. Some of the best hotel service I’ve seen anywhere. I had an issue on my last night where my shower drain got clogged and water flooded the bathroom. I called the front desk and they had a maintenance person there within 15 mins. I had laid out all the towels that were available to sop up the mess but it was still really bad. I had to run to a dinner party and I left $200 DOP for housekeeping and by the time I got back a few hours later, the mess was totally cleaned up and all the towels were replaced. And again about the service: everyone I interacted with was pleasant and professional. From the front desk staff to the bellmen, servers, and maintenance. My family and I are planning a trip in November and I can’t wait to come back.

    May 21, 2025
General Policy
  • Check in: 3:00 PM
  • Check out: 1:00 PM
  • Minimum check-in age: 18
  • General policies:

    Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedCashless transactions are availableThis property uses a grey water recycling system and eco-friendly cleaning productsSafety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

    Special Checkin Instructions: Front desk staff will greet guests on arrival at the property.

    Know before you go: Pool access available from 7:30 AM to 7:30 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. A car is recommended for transportation to and from this property. Cashless payment methods are available for all transactions.Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

    Optional Fees: Fee for buffet breakfast: approximately USD 22 per personAirport shuttle fee: USD 50 per vehicle (roundtrip)Early check-in is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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