Resort Details
- 24-hour front desk
- ATM/Cash machine
- Bell staff/porter
- Casino
- Complimentary newspaper in lobby
- Concierge desk
- Conference facilities
- Dry cleaning
- Electric car charging stations
- Elevators
- 24-hour front desk
- ATM/Cash machine
- Bell staff/porter
- Casino
- Complimentary newspaper in lobby
- Concierge desk
- Conference facilities
- Dry cleaning
- Electric car charging stations
- Elevators
- Exercise gym
- Express check-in
- Express check-out
- Free high speed internet connection
- Gift/News stand
- Hairdresser/barber
- Health club
- Limousine service
- Luggage service
- Multilingual staff
- Onsite laundry
- Safe deposit box
- Sauna
- Tour/sightseeing desk
- 2167
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
1623 reviews
-
Apr 29, 2025Hotel Embajador the best place.
The Ambassador hotel is a fantastic stay for families, especially if you’re looking for a place to relax and unwind.
-
Apr 26, 2025
First time in Santo Domingo
The Hotel was absolutely beautiful but what made this experience over the top for me was the professional people that worked there. They were absolutely incredible in every way possible. The names of the folks I am referring to are Rosa, Nery, Juan, Carlo, Fausto amd Nicole. Beyond helpful amd friendly. They made me feel like family.
-
Apr 22, 2025
Amazing experience
Great customer service. Amazing food, the complex was very clean, smelled very good, the location of the hotel was very convenient and the front desk was very Knowledgeable.
-
Apr 20, 2025Acceptable hotel in heart of Santo Domingo
The hotel was very clean and located in a safe setting in Santo Domingo. Hotel had nice gardens and pool. Hotel food was tasty although service was slow. Room were fairly clean with large, clean soaking tubs. The drawback for me was noise from people walking on the floors above. I asked for a room change in the middle of the night but was moved down a floor and the new room was noisier and lasted until about 2 AM. The second night the noise ended earlier, about midnight. I believe the hotel has old wooden beams. The beds themselves were clean and comfortable so if noise from people walking doesn’t bother you, then this hotel is for you. Difficult to comment on value as part of a tour.
-
Apr 04, 2025Heartbreaking and Discriminatory . A
Discriminatory hotel; They denied our stay with a certificate service dog. We booked in advice and informed them about the dog. We arrived , paid our stay, provided all legal information about the dog and after 2 hour of waiting they told us we were not allowed with the dog. They showed a disabled person that they did not care or understand the needs of that person.
- Check in: 3:00 PM
- Check out: 1:00 PM
- Minimum check-in age: 18
- General policies:
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedCashless transactions are availableThis property uses a grey water recycling system and eco-friendly cleaning productsSafety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Special Checkin Instructions: Front desk staff will greet guests on arrival at the property.
Know before you go: Pool access available from 7:30 AM to 7:30 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. A car is recommended for transportation to and from this property. Cashless payment methods are available for all transactions.Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Optional Fees: Fee for buffet breakfast: approximately USD 22 per personAirport shuttle fee: USD 50 per vehicle (roundtrip)Early check-in is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.