$150 resort credit per stay (cannot be applied to room and tax). The resort credit is not part of the rate but will be a credit applied at the hotel.
Resort credit can be used for spa services, room upgrades, and specific food/beverages Minimum length of stay 4 nights.
The hotel discount is already reflected in the vacation price.
Package includes:
• Free Daily Cooked-to-order Breakfast
• Complimentary Wi-Fi in Public Spaces
Resort Details
- El Patio RestaurantLatin cuisine, tapas, sangria and wines.
- The E'terieGrab 'N Go, specialty coffees, pizza, sandwiches, salads also sundries and souvenir shop.
- Metropolcuban cuisine
- RoomService
- Accessible facilities†
- Air conditioning†
- All public areas non-smoking†
- ATM/Cash machine†
- Baggage hold†
- Children welcome†
- Children's nursery†
- Communal bar area†
- Complimentary buffet breakfast†
- Concierge desk†
- †
- Air conditioning†
- All public areas non-smoking†
- ATM/Cash machine†
- Baggage hold†
- Children welcome†
- Children's nursery†
- Communal bar area†
- Complimentary buffet breakfast†
- Concierge desk†
- Connecting rooms†
- Elevators†
- Evening reception†
- Exhibition/convention floor†
- Fitness Facilities†
- Food and beverage outlets†
- High speed internet access†
- Housekeeping - daily†
- Housekeeping - daily†
- Individual Efolio available†
- Laundry/Valet service†
- Lounges/bars†
- Meeting rooms†
- Multilingual staff†
- On-Site parking†
- Outdoor pool†
- Parking†
- Parking - controlled access gates to enter parking area†
- Pool†
- Pool†
- Restaurant†
- Safe deposit box†
- †
- Tour/sightseeing desk†
- Tour/sightseeing desk†
- Wheelchair access†
- Wireless internet connection in public areas†
- Business Center†
- Ethernet Connectivity†
- Fax Machine†
- High Speed Internet Connection†
- Meeting/Board Rooms†
- Network/Internet Printing Available†
- Printer†
- Printer†
- Wireless Internet Connection†
- Wireless Internet Connection†
† Fees may apply
- Gym †exerciseRoom
- Outdoor pool †Lagoon style
- Playground †Kids playground by the pool
- Sightseeing tours †Tour Desk available
- Beach †Isla Verde Beach with a Beach concession (towels, chairs and umbrellas for our guests)
- Bowling alley †Bowling alley
- Gambling †Oasis Casino, San Juan's friendliest Casino, has a diverse selection of slot machines and gaming tables. On site and open daily.
- Golf †Golf
- Jet-ski †Jet-ski
- Jogging trail †Jogging trail
- Pool †Pool
- Sailing †Sailing
- Scuba diving †Scuba diving
- Snorkeling †Tour Desk available for bookings
- Walking track †Walking track
- Water-skiing †Water-skiing
- Whirlpool †Whirlpool
- Windsurfing †Windsurfing
- City Center
- El Morro Fort
- El Yunque Rainforest
- Historic Old San Juan
- Isla Verde Beach
- Luis Munoz Marin Intl. Airport
- Plaza Las Americas Shopping Mall
- Puerto Rico Art Museum
- Rio Camuy Caves System
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
3370 reviews
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Dec 12, 2025STAY AT HYATT ACROSS THE STREET, EMBASSY SCAMS YOUR CREDIT CARD!!!
I have stayed at this hotel at least 20 times over the years on business trips. I booked 2 rooms and prepaid for both of them. Going over my expense report I noticed I was charged over $1,100.00 extra after I checked out. They are charging $550.00 for a smoking fee, they charged me again for the rooms that were prepaid and some other bogus fees. I will be staying at the Hyatt across the street from now on, I'd advise you do the same too, after reading these reviews I am not the only person who has been scammed. Shame on you Hilton, your company is failing in so many ways these days!
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Dec 10, 2025
Stay Away
Stay far away. We are longtime Hilton diamond members and are NONSMOKERS. On day two of our stay I was leaving for the gym and there was a letter under the door stated we violated the smoking policy and we were charged $500. Staff and management were totally dismissive of our objection to the charge. Never heard back from the manager. Hotel is dated. Housecleaning did not even come some of the days. Breakfast was fine. Would definitely never stay here again.
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Dec 09, 2025Thanksgiving get away
This hotel is a great option to be near Isla Verde beach and lots of shops and restaurants. The hotel lobby is very pretty with 2 restaurant options. The pool area is nice. The rooms are a bit dated but well equipped and freshened up daily. We had adjoining rooms and no issues getting those confirmed prior. No issues with "smoking fee" as others have referenced in reviews.
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Dec 01, 2025
Good for a layover
Nice place close to the airport. We spent one night on a layover at the start of a vacation and the hotel provided everything we needed. Well equipped room, good WiFi, a nice restaurant and lobby bar, and complimentary (if crowded and a bit hectic) breakfast. Effective HVAC and large tv with plenty of channels, a fridge and coffe maker too.
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Nov 26, 2025
$500 smoking SCAM.
Another Hilton Diamond Member here. Outside of the issues with the Internet, like many others have reported, I received a $500 charge because some sensor supposedly detected smoking in my room. I am currently filing a complaint with Hilton as the practice is not consistent with any other property I have stayed at and there is no physical verification of the detection system. I hope that This property get this straightened out and that I get credited this $500.
- AdvisorySome hotel services may not be available or may be limited during your visit.The following services and amenities are available, but with reduced service: Fitness Center, Breakfast, On-site Restaurant(s), Pool, Spa.The following services and amenities are currently not available: Complimentary Evening Social, Concierge, Room Service, Valet Parking.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $45 (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- AdvisoryDaily Resort Charge includes: WiFi (4 devices); beach services with chairs, umbrellas & towels; pool toys & games; bike rentals; 2 bottled waters daily; 50% discount on second entre at lunch/dinner; 15% off massage; casino bet credit; premium Puerto Rican coffee.
- Check in: 4:00 PM
- Check out: 11:00 AM
- Minimum check-in age: 21