Resort Details
- Café MayaFrom sunrise to sunset this market café serves mouthwatering pastries, classic deli favorites, gourmet coffees and ice cream.
- El Puerto Restaurant
El Puerto Restaurant is the place to enjoy fresh Caribbean lobster, pastas, steaks grilled to perfection and daily fisher market delicacies. Open for dinner. Reservations required.
Consult the hotel for hours of operation, reservation policies and dress codes.
- In Room DiningEnjoy Fairmont's always satisfying menu selections 24-hours-a-day in the privacy of your room or the peaceful seclusion of your terrace or balcony.
- La Laguna Lounge
Featuring a cozy and casual decor with an indoor sitting area and an outdoor terrace with views of the lagoon and mangrove, La Laguna Lounge is the ideal place to relax before or after dinner. Live music in the evenings.
- La Laguna RestaurantLa Laguna offers a relaxed ambiance and live music with breakfast buffet and a-la-carte lunch and dinner served either inside or on the terrace. This relaxed yet enchanting location features a vast menu that includes light and healthy alternatives, and Mexican specialties.
- Las Brisas Restaurant and Lounge Bar
Beachfront restaurant offers an eclectic global contemporary cuisine menu under the heights of a graceful palapa and with views of the Caribbean Sea. Open for dinner.
Lounge Bar offers a specially crafted menu served alongside a variety of boutique wines and hand-crafted cocktails which can be enjoyed while taking in views of the Caribbean Sea.
Consult the hotel for hours of operation, reservation policies and dress codes.
- Las Brisas TerraceLocated on the terrace area of Las Brisas Restaurant, Las Brisas Terrace with its al-fresco concept, is the ideal place to indulge with all time favorite cocktails, fruit infused sangria, cold beer, Mexican wines and regional cold beverages.Our lunch menu offers a great selection of items, from our famous 100% beef burgers to local flavorful dishes and appetizers. Las Brisas Terrace menu is also available to be ordered at the beach and pools. Open for lunch.Consult the hotel for hours of operation, reservation policies and dress codes.
- Las Olas and Aqua Pool Bars
Located in the main pool area. Aqua Pool Bar is an adults only water lounge located on the Island Water Park.
- The Lobby LoungeTasty botanas (Mexican term for tapas) and siesta reviving afternoon refreshing drinks, tea and coffee service are served in an enchanting authentically local atmosphere. El Lobby Lounge features live music nightly.
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- Babysitting†
- Bell staff/porter
- Bicycle rentals†
- Business services†
- Children programs†
- Concierge desk
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting†
- Bell staff/porter
- Bicycle rentals†
- Business services†
- Children programs†
- Concierge desk
- Elevators
- Exercise gym†
- Golf†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: European Plan
- Non-smoking rooms available
- Pool
- Restaurant†
- Sauna†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking†
- Water sports†
- Business Services†
- Internet Access†
- Contact Hotel for details.
† Fees may apply
- Bike rental †
- Children's program †
Discovery Club and Adventure Camp offers dynamic, cultural and educational activities to spark the creativity of even its youngest campers. Kids 4 to 12 can enjoy epic adventures in the sacred Mayan jungle and learn about planet Earth’s natural and cultural wonders, with the guidance of Iggi the iguana, Chamu the monkey and Balam the jaguar, create unique handcrafts such as “Penachos” (Mayan inspired head dress) or make colorful paper banners, piñatas or Origami, among many other fun activities.
- Direct access to a beach
Beach is reached via a pathway across the mangrove and gentle dunes - a pleasant stroll or ride from the main resort building and just steps from the beachfront casitas.
- Fitness center on-site †
- Golf †
Mayakoba Community is home to El Cameleon, an 18 hole, par 72 course designed by Greg Norman.
- Hot tub1 Indoor Hot Tub
- Non-Motorized Water Sports †Diving, snorkeling, kayaking, sailing, and fishing
- Pool
There are five swimming pools throughout the property including a 10,000 square foot free-form pool and waterslide, a children's play pool, and an adults-only infinity edge pool overlooking the lagoon.
- Sauna †
- Spa †Willow Stream Spa features 37,000 square feet of space and 20 treatment rooms.
- Steam bath †
- Tennis court †
- Playa Del Carmen
- Xcaret
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
8308 reviews
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Jul 29, 2025Fairmont Mayakoba - Excellent once again
Fairmont Mayakoba is excellent all around place for vacation. Incredible grounds, laid back, relaxing and great food at Brisas restaurant on the beach. This was our second time - highly recommend it. Special shoutout to Dmitri López for being so welcoming to our family and friends!
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Jul 28, 2025Tipping communication is unacceptable
We're staying here now actually and the food and service has been great so far but the commutation about gratuities in our all inclusive plan is unacceptable. If you search the reviews on TripAdvisor and other websites, patrons for years have pointed out the lack of transparency an around gratuities being included or not included, on the all-inclusive plan. Again and again, management from this resort posts comments that they'll look into it or do something about it but those responses go back years. The business practice still remains the same. Even if you're paying $1600 a night for the all inclusive plan (which we are) you're presented with a bill, just as you would be at a traditional bar or restaurant. That bill, in bold letters outlines “ gratuities not included.” This practice makes it extremely confusing for individuals and even travel agents representing people that come here. If you look at previous reviews of this resort, there are multiple reviews from people that communicate gratuity is not included. Every single, bill has the same “gratuity is not included.” I emailed the management company and they outlined that gratuity is in fact included. The attachments I posted show a copy of what the receipt looks like in addition to the email communication. I’m a fan of tipping well if the food and the service is spectacular, but the communication from this resort, especially the fact that they are “looking into the gratuity policy,” for the last four years is absolutely unacceptable. This lack of transparency from the resort has made our trip quite frustrating
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Jul 26, 2025
Fairmont Mayakoba , Tauro
Tauro was the best restaurant experience. Our server was Sebastian and he is awesome . I love the full experience. You will receive great service.
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Jul 24, 2025
10/10 experience at Fairmont Mayakoba!
We just returned from a 10-day stay at Fairmont Mayakoba with our family. This was our fourth time at Fairmont Mayakoba and we truly couldn’t have asked for a better experience. From the moment we arrived, the service was exceptional – every staff member went out of their way to make us feel welcome and cared for. The food at every restaurant was outstanding, with so much variety!! The hotel grounds are stunning, peaceful, and beautifully maintained, and the rooms were always spotless and comfortable. A special shoutout to some of the amazing team members who made our stay extra memorable: Grounds driver - Ramon who went above and beyond to make our stay so special!! Boat tour - Noe Pool staff - Alphonso, Fernando, Miguel and Rodolfo Beach bar - Alberto Beach staff - Hugo Cleaning staff - Lilianna Concierge - Brenda and Fabian Hotel transportation - Miguel Spa - Lua and Dayana Restaurants: Hix Bar and Lobby Lounge - Oscar, David and Emilio Bassano - Carlos Gaia - Thonatiou Tauro - German La Laguna - Adalberto Brisas - Oasis Thank you so much to everyone at Fairmont Mayakoba for making our family vacation so perfect. We love it here and we will absolutely be back next year!!! Jo-Ann and family
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Jul 23, 2025
The most beautiful resort to date that I’ve stayed at 🤍. It is kept very clean, extremely courteous staff, beautiful rooms with great amenities, and by far the most delicious restaurant there is Tauro! The “cheque” process can be confusing at first to understand when staying all-inclusive, so just make sure to ask a staff member to explain it to you when you first check in. Brought my 2 teenage kids and there was plenty for us to do around the resort, as well as the Tour desk is great at making recommendations for tours you may want to go on. Would come back again, and recommend to anyone thinking about staying at this gorgeous resort!
- Advisory***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
- AdvisoryThe state of Quintana Roo will be charging a government fee of $1.90 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $35.00 USD (Plus TAX) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Resort Fee Inclusions:
• High-speed internet Access
• Valet Parking (1 vehicle per room)
• Guided catamaran tour
• On-property birdwatching boat tour
• $20 Credit for Sweet Spot per room per stay
• $25 Credit to Sports Activities (Yoga, Fitness Classes, TRX Classes) per room per stay
• $40 spa treatments credit per room per stay
• Beach volleyball, beach games, and competitions
• 24/7 on-property transportation via chauffeured golf carts
• Use of sea kayaks, stand-up paddleboards, traditional snorkeling masks, boogie boards, beach balls, and sand toys
• Access to the Discovery Club for children ages 5-11 from 10:00 am to 1:00 pm or supervised game room from 2:00 pm to 5:00 pm
• Use of bicycles throughout the resort. Transportation to El Pueblito, El Camaleon, and other Mayakoba resorts.
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in. - Pet policy : Pets Not Allowed