Resort Details
- Café MayaFrom sunrise to sunset this market café serves mouthwatering pastries, classic deli favorites, gourmet coffees and ice cream.
- El Puerto Restaurant
El Puerto Restaurant is the place to enjoy fresh Caribbean lobster, pastas, steaks grilled to perfection and daily fisher market delicacies. Open for dinner. Reservations required.
Consult the hotel for hours of operation, reservation policies and dress codes.
- In Room DiningEnjoy Fairmont's always satisfying menu selections 24-hours-a-day in the privacy of your room or the peaceful seclusion of your terrace or balcony.
- La Laguna Lounge
Featuring a cozy and casual decor with an indoor sitting area and an outdoor terrace with views of the lagoon and mangrove, La Laguna Lounge is the ideal place to relax before or after dinner. Live music in the evenings.
- La Laguna RestaurantLa Laguna offers a relaxed ambiance and live music with breakfast buffet and a-la-carte lunch and dinner served either inside or on the terrace. This relaxed yet enchanting location features a vast menu that includes light and healthy alternatives, and Mexican specialties.
- Las Brisas Restaurant and Lounge Bar
Beachfront restaurant offers an eclectic global contemporary cuisine menu under the heights of a graceful palapa and with views of the Caribbean Sea. Open for dinner.
Lounge Bar offers a specially crafted menu served alongside a variety of boutique wines and hand-crafted cocktails which can be enjoyed while taking in views of the Caribbean Sea.
Consult the hotel for hours of operation, reservation policies and dress codes.
- Las Brisas TerraceLocated on the terrace area of Las Brisas Restaurant, Las Brisas Terrace with its al-fresco concept, is the ideal place to indulge with all time favorite cocktails, fruit infused sangria, cold beer, Mexican wines and regional cold beverages.Our lunch menu offers a great selection of items, from our famous 100% beef burgers to local flavorful dishes and appetizers. Las Brisas Terrace menu is also available to be ordered at the beach and pools. Open for lunch.Consult the hotel for hours of operation, reservation policies and dress codes.
- Las Olas and Aqua Pool Bars
Located in the main pool area. Aqua Pool Bar is an adults only water lounge located on the Island Water Park.
- The Lobby LoungeTasty botanas (Mexican term for tapas) and siesta reviving afternoon refreshing drinks, tea and coffee service are served in an enchanting authentically local atmosphere. El Lobby Lounge features live music nightly.
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- Babysitting†
- Bell staff/porter
- Bicycle rentals†
- Business services†
- Children programs†
- Concierge desk
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting†
- Bell staff/porter
- Bicycle rentals†
- Business services†
- Children programs†
- Concierge desk
- Elevators
- Exercise gym†
- Golf†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: European Plan
- Non-smoking rooms available
- Pool
- Restaurant†
- Sauna†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking†
- Water sports†
- Business Services†
- Internet Access†
- Contact Hotel for details.
† Fees may apply
- Bike rental †
- Children's program †
Discovery Club and Adventure Camp offers dynamic, cultural and educational activities to spark the creativity of even its youngest campers. Kids 4 to 12 can enjoy epic adventures in the sacred Mayan jungle and learn about planet Earth’s natural and cultural wonders, with the guidance of Iggi the iguana, Chamu the monkey and Balam the jaguar, create unique handcrafts such as “Penachos” (Mayan inspired head dress) or make colorful paper banners, piñatas or Origami, among many other fun activities.
- Direct access to a beach
Beach is reached via a pathway across the mangrove and gentle dunes - a pleasant stroll or ride from the main resort building and just steps from the beachfront casitas.
- Fitness center on-site †
- Golf †
Mayakoba Community is home to El Cameleon, an 18 hole, par 72 course designed by Greg Norman.
- Hot tub1 Indoor Hot Tub
- Non-Motorized Water Sports †Diving, snorkeling, kayaking, sailing, and fishing
- Pool
There are five swimming pools throughout the property including a 10,000 square foot free-form pool and waterslide, a children's play pool, and an adults-only infinity edge pool overlooking the lagoon.
- Sauna †
- Spa †Willow Stream Spa features 37,000 square feet of space and 20 treatment rooms.
- Steam bath †
- Tennis court †
- Playa Del Carmen
- Xcaret
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
8354 reviews
-
Sep 15, 2025Great activity with young children
Great experience with Iker in the boat tour !! Don’t miss out on the bird watching, turtles and even crocodiles!!!!!!!!
-
Sep 14, 2025
A Great Holiday at Fairmont Mayakoba!
The Fairmont Mayakoba is an absolute gem, perfectly situated on the beachfront if a breathtakingly unique property of 3 hotels that beautifully combines luxury and nature in its surroundings with much to do for both nature lovers and those wanting to relax! From its mangroves and forest to its beaches, which are cleaned several times daily, the resort's setting is a sanctuary of loveliness, with every day feeling like it's a retreat into paradise. It’s Spa is also a true highlight, giving you the extra paradise you may be looking for! Dining options at the Fairmont Mayakoba were excellent with the highlights being the freshest and highest quality ingredients used, as well as a great range of options on every menu! Seafood, particularly, was beyond words in its fresh form like the ceviche, expertly sourced and prepared daily by the chef in Gaia! Lunch at the beach restaurant or the pool restaurant offered well-balanced meals, perfect for a sunny daytime lunch that was quick and less formal. Kids options were available at all the restaurants. Dinner was the same, with great ranges of food on offer. You would have thought you were in a Michelin star winning restaurant. Every meal, laid-back lunch as much as fine dinner, was a culinary delight, testifying to the resort's commitment to quality as much as innovation and they were something to look forward to. The only exception was 'Hix' in the evenings where small insects and mosquitos, together with the hot humidity, made eating or having a drink less enjoyable. A pity, since food there was otherwise very good at lunch. It was the case that it was somewhere you couldn't sit and enjoy of an evening either before or after dinner because of this. The rooms were comfortable, spotlessly clean. Every detail, from the layout to the luxurious linen, made it feel like a home away from home. The housekeeping was excellent, maintaining the rooms immaculately and stocked daily with an attention to detail that is rarely found anymore and is slipping away in other hotels. The public areas were the same, with lobbies, pools, and well-maintained walkways that had the overall ambiance of luxury with cleanliness throughout the property. The actual highlight was the service, though, which was incomparable. The concierge team was a wealth of knowledge, creating tailored experiences and alterations to our plans with charm and ease. From organizing outings, suggesting activities, responding to special requests, their promptness and professionalism made everything so easy. The laundry service was equally excellent, back quickly and clean, and the lost property department handled a lost couple of items so meticulously and quickly that it didn't feel like a hassle at all. Nothing was ever too much trouble for anyone, and the staff's genuine hospitality, cheerfulness, and enthusiasm elevated our holiday to an un-forgettable level not found within European destinations! While the resort might not on initial appearances seem particularly family-friendly, we found that it was child-friendly. Working with only a couple of ideas at the beginning, we worked with staff and the concierge to fill our week with fascinating things to do, from the mangrove eco tour to archery, to keep kids busy and delighted while we were there. Bear in mind some activities have age restrictions so you should see if this property is in fact suitable for you and your family before booking. Fairmont Mayakoba is a treasure—a perfect blend of upscale rooms, outstanding cuisine, and top-notch service that is hard to find in this day and age all within an unspoiled and naturally maintained environment. Despite the minor disappointment of Hix, our stay was nothing short of outstanding and one to remember, and we're already making plans for our next visit and have remained friends with others that we still see today!
-
Sep 09, 2025
Amazing food, service and atmosphere
The value for the cost here is 10 out of 10. The restaurants are great, the service is impeccable and the rooms are beautiful. We stayed in king casita that came with a butler service. We have had this service before but this stay far exceeded expectations. Highly recommend!
-
Sep 03, 2025
Great property and amazing butlers!!
We had such a great time being surrounded by all the nature at this incredible property! The food was awesome and the room was beautiful, but without a doubt, our experience was really elevated by the amazing service and professionalism from Santiago and Joyce. They both went above and beyond to fulfill our requests and made sure we had everything we needed every single time. Seriously, hats off to them!
-
Aug 28, 2025
10/10, Amazing Stay, Sofia and Irene are the best!
My experience at Fairmount Mayakoba was simply amazing - the service was top notch, the butlers were so nice and helpful, everyone was so courteous and always responded to our needs quickly and politely - Sofia and Irene were the best, they took care of all of our needs and made the experience SO GREAT, if you ever stay here, they are amazing! 10/10, this was the best resort we have ever stayed at hands down
- Advisory***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
- AdvisoryThe state of Quintana Roo will be charging a government fee of $1.90 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $35.00 USD (Plus TAX) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $38.00 USD (Plus Taxes) per person, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Resort Fee Inclusions:
• High-speed internet Access
• Valet Parking (1 vehicle per room)
• Guided catamaran tour
• On-property birdwatching boat tour
• $20 Credit for Sweet Spot per room per stay
• $25 Credit to Sports Activities (Yoga, Fitness Classes, TRX Classes) per room per stay
• $40 spa treatments credit per room per stay
• Beach volleyball, beach games, and competitions
• 24/7 on-property transportation via chauffeured golf carts
• Use of sea kayaks, stand-up paddleboards, traditional snorkeling masks, boogie boards, beach balls, and sand toys
• Access to the Discovery Club for children ages 5-11 from 10:00 am to 1:00 pm or supervised game room from 2:00 pm to 5:00 pm
• Use of bicycles throughout the resort. Transportation to El Pueblito, El Camaleon, and other Mayakoba resorts.
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in. - Pet policy : Pets Not Allowed