Resort Details

Dining
OnSite Dining
  • Café Maya
    From sunrise to sunset this market café serves mouthwatering pastries, classic deli favorites, gourmet coffees and ice cream.
  • El Puerto Restaurant

    El Puerto Restaurant is the place to enjoy fresh Caribbean lobster, pastas, steaks grilled to perfection and daily fisher market delicacies.  Open for dinner.  Reservations required.

    Consult the hotel for hours of operation, reservation policies and dress codes.

  • In Room Dining
    Enjoy Fairmont's always satisfying menu selections 24-hours-a-day in the privacy of your room or the peaceful seclusion of your terrace or balcony.
  • La Laguna Lounge

    Featuring a cozy and casual decor with an indoor sitting area and an outdoor terrace with views of the lagoon and mangrove, La Laguna Lounge is the ideal place to relax before or after dinner. Live music in the evenings.

  • La Laguna Restaurant
    La Laguna offers a relaxed ambiance and live music with breakfast buffet and a-la-carte lunch and dinner served either inside or on the terrace. This relaxed yet enchanting location features a vast menu that includes light and healthy alternatives, and Mexican specialties.
  • Las Brisas Restaurant and Lounge Bar

    Beachfront restaurant offers an eclectic global contemporary cuisine menu under the heights of a graceful palapa and with views of the Caribbean Sea.  Open for dinner.

    Lounge Bar offers a specially crafted menu served alongside a variety of boutique wines and hand-crafted cocktails which can be enjoyed while taking in views of the Caribbean Sea.

    Consult the hotel for hours of operation, reservation policies and dress codes.

  • Las Brisas Terrace
    Located on the terrace area of Las Brisas Restaurant, Las Brisas Terrace with its al-fresco concept, is the ideal place to indulge with all time favorite cocktails, fruit infused sangria, cold beer, Mexican wines and regional cold beverages. 
    Our lunch menu offers a great selection of items, from our famous 100% beef burgers to local flavorful dishes and appetizers. Las Brisas Terrace menu is also available to be ordered at the beach and pools. Open for lunch.
     
    Consult the hotel for hours of operation, reservation policies and dress codes.
  • Las Olas and Aqua Pool Bars

    Located in the main pool area.  Aqua Pool Bar is an adults only water lounge located on the Island Water Park.

  • The Lobby Lounge
    Tasty botanas (Mexican term for tapas) and siesta reviving afternoon refreshing drinks, tea and coffee service are served in an enchanting authentically local atmosphere.  El Lobby Lounge features live music nightly.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
  • Accessible rooms
  • Babysitting†
  • Bell staff/porter
  • Bicycle rentals†
  • Business services†
  • Children programs†
  • Concierge desk
  • 24-hour front desk
  • 24-hour room service†
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Babysitting†
  • Bell staff/porter
  • Bicycle rentals†
  • Business services†
  • Children programs†
  • Concierge desk
  • Elevators
  • Exercise gym†
  • Golf†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: European Plan
  • Non-smoking rooms available
  • Pool
  • Restaurant†
  • Sauna†
  • Spa†
  • Tennis court†
  • Tour/sightseeing desk
  • Valet parking†
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • Contact Hotel for details.

† Fees may apply

On-Site Recreation
  • Bike rental †
  • Children's program †

    Discovery Club and Adventure Camp offers dynamic, cultural and educational activities to spark the creativity of even its youngest campers. Kids 4 to 12 can enjoy epic adventures in the sacred Mayan jungle and learn about planet Earth’s natural and cultural wonders, with the guidance of Iggi the iguana, Chamu the monkey and Balam the jaguar, create unique handcrafts such as “Penachos” (Mayan inspired head dress) or make colorful paper banners, piñatas or Origami, among many other fun activities.

  • Direct access to a beach

    Beach is reached via a pathway across the mangrove and gentle dunes - a pleasant stroll or ride from the main resort building and just steps from the beachfront casitas. 

  • Fitness center on-site †
  • Golf †

    Mayakoba Community is home to El Cameleon, an 18 hole, par 72 course designed by Greg Norman.

  • Hot tub
    1 Indoor Hot Tub
  • Non-Motorized Water Sports †
    Diving, snorkeling, kayaking, sailing, and fishing
  • Pool

    There are five swimming pools throughout the property including a 10,000 square foot free-form pool and waterslide, a children's play pool, and an adults-only infinity edge pool overlooking the lagoon.

  • Sauna †
  • Spa †
    Willow Stream Spa features 37,000 square feet of space and 20 treatment rooms.
  • Steam bath †
  • Tennis court †
Off-Site Attraction
  • Playa Del Carmen
  • Xcaret

† Fees may apply

Guest Reviews from BeachBound Customers

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 8387 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfect relaxing day

    Jose my therapist was amazing! Roberto and Mayra were lovely at the front desk - I will miss the spa after my trip! 10/10 no questions

    Nov 01, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wedding

    We hosted our daughter’s wedding last weekend, and it couldn’t have been a better experience. My daughter and her husband chose this place for their wedding. The venue was perfect, the service exceptional, and the food outstanding. Our wedding coordinator, Jaime Alarcón, was truly fantastic—professional, attentive, and a pleasure to work with. Every guest raved about the venue, praising both the cuisine and the hospitality. With around 190 guests attending our three-day celebration across different areas of the property, transportation was seamless thanks to the readily available golf carts. The wide range of on-site activities kept everyone engaged, and our guests enjoyed participating in at least one during their stay. Overall, we were extremely satisfied and grateful for such a memorable experience.

    Oct 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    5 + Star experiences!

    We had the most magical and beautiful experience at the Fairmont! The property feels like an escape into nature while still offering every high-end amenity you could imagine. We were especially lucky to have Daniel and Alejandro assisting us throughout our stay — they were gracious, funny, and always went above and beyond with genuine enthusiasm and care. They truly made our visit unforgettable. We were there to attend our nephew’s wedding, and it was simply spectacular. Every detail was thoughtfully planned, and the food was absolutely delicious. We can’t wait to come back — it was truly a five-star experience in every way!

    Oct 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    One of the best Spa quality is here!

    I decided to try the Spa on a rainy day. My neck, shoulders and back were killing me. This Spa experience was outstanding!!! From check in until check out, everything was perfect! A lady who took care of me so well was Selma. Her hospitality instantly made me feel relaxed. I enjoyed steam sauna and Jacuzzi first. My massage therapist, Mindy was the best!!! Under the fantastic aroma which surrounded me, she took me to the heaven for 60 minutes. I am a spa maniac, I recommend you to check this place out 100%. It’s so worth it!! Thanks for taking good care of me everyone there!! You guys are the best!

    Oct 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Superb. Book it.

    Superb resort, with flawless service and staff. From the warm welcome to every single interaction with the staff, we were made to feel at home. The resort itself is beautiful and meanders around the landscape making for a real sense of privacy and peace. The food was of an excellent standard too, especially Tauro. Very often, it’s possible to get tired of the food and drinks, but the Fairmont Mayakoba felt different, we would happily have stayed for longer and plan to return asap. Cocktails at Cielo in the evening also a must do, they have an innovative cocktail menu, as well as the skill to make anything you want with a very good selection of ingredients. The golf course is also world class and would recommend highly. Don’t hesitate, a quiet and peaceful place with the kindest service and great food / drinks.

    Oct 26, 2025
Hotel advisories
  • Advisory***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
  • AdvisoryThe state of Quintana Roo will be charging a government fee of $1.90 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $38.00 USD (Plus Taxes) per person, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

    Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

    Resort Fee Inclusions:
    • High-speed internet Access
    • Valet Parking (1 vehicle per room)
    • Guided catamaran tour
    • On-property birdwatching boat tour
    • $20 Credit for Sweet Spot per room per stay
    • $25 Credit to Sports Activities (Yoga, Fitness Classes, TRX Classes) per room per stay
    • $40 spa treatments credit per room per stay
    • Beach volleyball, beach games, and competitions
    • 24/7 on-property transportation via chauffeured golf carts
    • Use of sea kayaks, stand-up paddleboards, traditional snorkeling masks, boogie boards, beach balls, and sand toys
    • Access to the Discovery Club for children ages 5-11 from 10:00 am to 1:00 pm or supervised game room from 2:00 pm to 5:00 pm
    • Use of bicycles throughout the resort. Transportation to El Pueblito, El Camaleon, and other Mayakoba resorts.
    The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

  • Pet policy : Pets Not Allowed

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