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Resort Details
- Various Lounges/BarsKahakai Bar
Luana's Lounge - Various Restaurants
Brown's Beach House Restaurant
Binchotan: Bar + Grill
Brown's Deli
Hale Kai Restaurant
The Orchid Court
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Airport shuttle service†
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Bicycle rentals†
- Business services†
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Airport shuttle service†
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Bicycle rentals†
- Business services†
- Children programs†
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Non-smoking rooms available
- Parking†
- Pets allowed†
- Pool
- Restaurant†
- Room service†
- Safe deposit box
- Sauna
- Shopping mall†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking†
- Wakeup service
- Water sports†
- Wireless internet connection in public areas†
- Business Services†
- Internet Access†
- Full service Wedding department on property. Weddings small or large can be arranged. Banquet services available. Reception facilities, entertainment can be arranged.
† Fees may apply
- Bike rental †
- Children's program, onsite †OPTIONAL KEIKI ALOHA CHILDREN'S PROGRAM - fee applies, payable directly to hotel.
This program is available for children ages 5-12 years of age. Supervised activities include lei making, petroglyph hikes, tennis, beach activities, storytelling. - Direct access to a beach
- Fitness center on-site †Features the lastest in fitness equipment with views of the expansive lawn and pool beyond. Other fitness activities include daily seaside yoga, pool aerobics, and more. Some activities may incur additional cost, payable to hotel directly. Please consult with hotel upon arrival for specifics.
- Golf location (onsite/nearby) †36 Holes
- Hot tub2 Outdoor Hot Tubs
- Non-Motorized Water Sports †boogie boards, view boards, canoes, kayaks, floatation devices
- PoolThere is 1 pool on site. 10,000 square foot heated free-form pool on the oceanfront with 20,000 square foot sundeck.
- Sauna
- Spa †Spa Without Walls is a full service facility with private outdoor venues that allow the natural beauty and healing properties of Hawaiit to contribute to your wellness treatment. Indoors, there are treatment rooms, a steam room and separate dry sauna.
- Steam bath
- Tennis court †There are 10 tennis courts onsite. There are 7 lit tennis courts onsite.
- Golf †Golf Course located within 5 Miles of Property.
- On-site EntertainmentGATHERING OF THE KINGS POLYNESIAN FEAST (Luau)
Introducing the Big Island’s newest Polynesian Feast
The Fairmont Orchid and Island Breeze Productions announce a partnership that combine the Big Island’s finest cuisine with its most spectacular Polynesian production.
Every Saturday, guests are invited to gather for an evening that begins under the stars dining on culinary treasures from Hawai’i, Tahiti, New Zealand and Samoa on the beautiful grounds of The Fairmont Orchid at Plantation Estates.
Using a fusion of both traditional Polynesian and modern dance choreography, the dancers of Island Breeze retell the story of the settlement of the Pacific. Displayed in its fullness is the mana (power) of the ali’i (chiefs) and how each would be forever linked to the one star that guided them.
Reservations may be made directly with the Hotel Concierge at 808-885-5778.
Hula dancing and Hawaiian trio perform nightly at Brown's Beach House
- Marine Sanctuary of Kealakekua Bay
- Mauna Kea Observatory
- Parker Ranch
- Volcano
- Other Local AttractionsScuba, snorkeling, hiking, shopping, helicopter tours, kayak tours, ATV, whale watching, fishing
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
6186 reviews
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Sep 12, 2025Amazing place to stay!!
Such a beautiful resort!! Staff are so friendly and welcoming! Travelling by myself but feel so comfortable and relaxed!
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Sep 10, 2025
Relaxing
We haven’t been to the Big Island in a very long time. We decided to change it up a bit and come to the Fairmont after having been to other properties on other islands over the years. We were very happy with the results. It is not a large property as some of the other hotels go but what they offer is of good quality and befitting a luxury establishment. Accommodations are comfortable and while I do see areas that could stand to be updated, there is nothing glaring that would keep me away. One thing I’m always wary about in these types of establishments is the tendency to be “too stuffy” or the opposite “too much of a party central”. The Fairmont was neither of these. What it offers is a peaceful place to relax.
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Sep 04, 2025
Favorite resort in Hawaii
Amazing stay. Fairmont Orchid is our new favorite hotel in Hawaii. The sprawling property is beautiful, the service is excellent (especially Iryne at the Hale Kai restaurant who remembered us and our drink orders the second time we dined there), the beach is the perfect crescent cove, the snorkeling was fabulous and better than Tunnels (wonderful to see reefs with new growth and amazing fish - they have one hour free snorkel rentals per day per guest), the pool was not crowded (the 6 of us walked up to the pool and found multiple options of lounges together at any time of day - unheard of when we were in Maui & Kauai), and the rooms were beautiful (thank you Fairmont for the free upgrade). This vacation was truly relaxing. We are already planning our next trip back within the next year.
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Sep 02, 2025very nice hotel, even better managers
When we first arrived, our stay started off a little rough, but then management stepped in. Kaleigh and Audrey were just fantastic. They are both managers here at the Fairmont orchid. They absolutely get and understand customer service. And even went above and beyond making things right. Both of them did a great job. The company that employs them should make sure they hang onto them for all they’re worth their weight in gold. While the resort is absolutely beautiful, having employees like Kaleigh and Audrey really makes it an 5 star hotel with their professionalism and expertise in customer service. Whoever hires them should make sure you don’t lose them. You’ll bring the quality of your hotel down if you do. thank you for having employees like them.
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Sep 01, 2025Careful with the gold experience
I recently stayed at the Fairmont Orchid Gold, and to be completely honest, the experience was underwhelming and absolutely not worth the price tag. I paid over $1,000 per night expecting something luxurious, unique, and memorable, but what I got instead felt like a very standard hotel stay dressed up with fancy marketing. The rooms are extremely basic. They advertise them as renovated, but in reality, there’s nothing impressive or high-end about them. They look and feel average – certainly not the kind of design, comfort, or luxury one would expect at this price point. For the cost of staying here, you’d expect something outstanding, but instead it felt like a generic hotel room that could easily be found at a fraction of the price elsewhere. Service is another disappointment. For a property that brands itself as a world-class resort, the overall service from staff was far from attentive or polished. Most employees seemed indifferent and not particularly interested in creating a great guest experience. It didn’t feel welcoming, and at times, it felt like guests were more of a burden than a priority. The only bright spot in my stay was Laura at the Gold Front Desk. She was absolutely fantastic – friendly, helpful, and genuinely caring. Unfortunately, one incredible employee does not make up for the lackluster experience provided by the hotel as a whole. With the amount of money guests are spending here, excellence should be consistent across the board, not the rare exception. In the end, the Fairmont Orchid Gold is a nice enough property, but it is nowhere near what it claims to be. It’s marketed as one of the best and most beautiful resorts in Hawaii, but it simply doesn’t live up to that reputation. If you’re looking for real luxury, attentive service, and value for your money, I would strongly recommend looking elsewhere. This was a huge letdown, and I left feeling like I wasted a lot of money on an experience that didn’t even come close to what was promised.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $48 (plus tax)per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- AdvisoryA minimum valet parking fee of $45 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- AdvisoryA minimum Self-Parking fee of $38 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- AdvisoryPrices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.
- Check in: 4:00 PM
- Check out: 11:00 AM
- Minimum check-in age: 18
- General policies:
Holiday cancel penalty applies when any portion of reservation falls under holiday period, including all stay-throughs.
Minimum night stay requirements may apply to your reservation.
A major credit card imprint is required upon check-in with the front desk before signing privileges on incidentals will be extended. At the time of check-in, the front desk will also pre-authorize the credit card for incidentals based on the length of stay.
Convention attendees cannot book this property for their convention stay, they must book through the proper convention source. Convention attendees that violate this policy will be responsible for paying any higher rates and may not be eligible for any promotional offerings.
Room taxes are included in vacation price.
Room requests are not guaranteed and are based upon availability at check-in.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Hotel Mandatory hotel-imposed resort fee inclusions:
- Wellness classes. Weekly wellness activity calendar available at fairmontorchid.com
- Shuttle bus service within the Mauna Lani Resort.
- Golf Valet. Handling and storage of personal golf clubs during your stay.
- Branded reusable water bottle for each registered guest per stay, to be filled at purified water stations located throughout the resort.
- Coffee and tea service in the lobby between 5:00 a.m. and 6:30 a.m. (New)
- Hawaiian Cultural Classes & Resort Activities. Weekly activity schedule available at fairmontorchid.com.
- RunGo guided tours. (NEW)
- Lei greeting upon arrival.
- Snorkel equipment rental for one hour (available to each guest, per day—resort use only). Guests who purchase Fun & Sun passes may sign out snorkel equipment multiple times per day.
- Pool amenities (sunscreen, water, and fruit service).
- Washer and dryer usage, including product. (NEW)
- 45-minute photo session with Pacific Dream Photography. Reservations required. Photos available for purchase.
The Resort Experience Fee will not include overnight valet or self-parking. Nightly parking charges will be:
Self-Parking: $38.00 plus tax
Valet-Parking: $45.00 plus tax
- Pet policy : Pets Allowed